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Adding A Contact; Starting A Conference; Call Forwarding; Splitting A Conference - Avaya E129 Quick Reference Instructions

Sip deskphone
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Making an attended call transfer
1. While on a first call, press
2. Enter the number to which you want to transfer the
call.
3. Press
Call.
The second deskphone starts ringing. You can stop
the ringing and end the transfer by pressing the Split
softkey.
4. Tell the contact about the call when the contact
answers your call.
You can cancel the transfer by pressing the Split
softkey. In this case, the deskphone separates the two
calls and puts the first call on hold and the second call
in an active state.
5. Press
Transfer.
Your deskphone transfers the active call to the selected
number and disconnects.

Call forwarding

Activating Call Forward
1. Press
Menu > Call Features.
2. Select the account, and press
3. Select the required Call Forward type, and press
Menu.
4. Enter the number to which you want to forward the
call.
5. Press the Enable softkey.
Deactivating Call Forward
1. Press
Menu > Call Features.
2. Select the account, and press
3. Select the required Call Forward type, and press
Menu.
4. Press the Disable softkey.
Call-related features

Muting a call

Use the following procedure to mute your deskphone
during an active call so that the contacted person cannot
hear you. If you receive a call after muting the deskphone
for the first call, the deskphone unmutes if you answer the
second call. If you change to the first call, the deskphone
remains muted.
Transfer.
Press
Unmuting a call
You must have a call on mute.
Use the following procedure to unmute your deskphone so
that the contacted person can hear you.
Press
Contacts

Adding a contact

Use the following procedure to add a contact to the
deskphone. You can save 500 contacts on the
deskphone.
The deskphone displays the Phone screen without saving
any contact data if :
• You are adding a contact while you are on a call and
the call disconnects while you are still entering the
contact information.
• You answer a call while you are still entering the
contact information.
1. Press
Menu.
Entry.
2. Enter contact details.
3. Scroll and select Confirm Add.
4. Press
Adding a contact from the call history
1. Press
2. Select one of the following call types:
• Answered Calls
Menu.
• Dialed Calls
• Missed Calls
• Transferred Calls
3. Press
4. Select the entry that you want to add, and press
Menu.
5. Scroll and select Save to Phonebook.
The deskphone does not display the full name of the
contact.
6. Enter contact details.
7. Scroll and select Confirm Add.
8. Press
Mute.
Mute.
Phonebook > Local Phonebook > New
Menu.
Menu > Call History.
Menu.
Menu.
Searching a contact
1. Press
Phonebook > Local Phonebook.
2. Press the Search softkey.
3. Enter the number, the name, or a part of the contact
name.
4. Press the OK softkey.
The deskphone displays all matching contacts.
5. Scroll and select the required contact.
6. Perform one of the following actions:
• To edit the contact details, press
• To dial the contact, press
Conferencing

Starting a conference

1. Make the first call.
2. Press
Conference.
3. Make the second call.
4. Press
Conference or the ConfCall softkey.
The deskphone starts the conference between you
and the calls that you made.

Splitting a conference

1. Press the Hold softkey.
The deskphone puts the participants on hold.
2. Press
Flash.
The deskphone resumes the second call.
Menu.
Call.
2

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