Reference; Troubleshooting (Dvd-Video/Dvd-Ram/Dvd±Rw/Dvd±R) - Samsung DVD-VR355 Instruction Manual

Reference

Troubleshooting
(DVD-VIDEO/DVD-RAM/DVD±RW/DVD±R)
If your product malfunctions, go through the check points below before contacting a Samsung authorized
service center,
Problem
No power.
The input is displayed
for a while when the
power turns on.
Cannot record TV
programs.
Timer recording does
not work properly.
Cannot record.
I pressed the REC
button but there is
no response.
I forgot the parental
control password.
Cannot play the disc.
No sound.
Explanation/Solution
• Check whether the power cord is securely plugged into the power outlet.
• Did you press the power button of your DVD Recorder & VCR.
• The DVD Recorder & VCR requires some time to initialize after it is turned on.
If Quick recording function is set to on, the DVD Recorder & VCR will power on quickly,
which enables you to immediately record a desired channel. (See page 39.)
• Check whether the power cord is securely plugged into the power outlet.
• Did you set the DVD Recorder & VCR channel settings correctly?
• Check the free space on your DVD-RAM/DVD±RW/DVD±R disc.
• Check if the antenna cable is connected properly.
• Check the recording time, end time and current time settings again.
• Recording will be cancelled if the power is interrupted due to a power failure or other
reason during recording.
• Check whether the disc is formatted. This product can record on formatted discs only.
(See pages 56, 80.)
• Check whether your DVD-RAM/DVD±RW/DVD±R disc has a suffi cient free space.
• Recording is available on DVD-RAM/DVD±RW/DVD±R discs only.
• If a program is copy protected, you cannot record it.
• Press and hold the CH ( / ) button on the front panel of your unit for more than 5
seconds with no disc, and then press the POWER OFF/ON button. All settings including
password will revert to factory settings. Do not use it if not absolutely required.
(Note that this function is available only when there is no disc inserted.)
• Check whether the disc is inserted correctly with the label facing up.
• Check the regional code of your DVD disc.
• This DVD Recorder & VCR cannot playback some types of disc. (See pages 5, 41.)
• Are you watching a program in slow or skip mode?
If you are playing a program at a speed other than normal speed, sound is not output.
(Except for forward search Playback (Fast1))
• No sound will be heard when scanning an MPEG4 disc.
• Check the connections and initial settings.
• Check whether the disc is damaged.
• Clean the disc, if necessary.
• Check whether the disc is inserted correctly with the label facing up.
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