Sharp MX-3070N Handy Manual
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Sharp MX-3070N Handy Manual

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See also: User Manual
Technical Handy Guide
DECEMBER 2015
1/12/2015
CONTENT
2
5
7
9
11
14
16
21
22
25
31
34
38
40
42
MX-3070N
MX-3570N
MX-4070N
44
NEW
46
47
49
Updated
50
Updated
59
Updated
63
Updated
66
NEW
67
NEW
68
70
Updated
74
Updated
75
76

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Summary of Contents for Sharp MX-3070N

  • Page 1: Table Of Contents

    Updated Updated Operating System Support Updated SCN-MFP PWB Troubleshooting IC Card Reader Installation PCU PWB Replacement Procedure Wireless LAN Setup Sensor Location Sharp Print Release Jam Cause Codes Updated Firmware Upgrade Repair Hints Updated Firmware Recovery Document Reference E-Manual Update...

  • Page 2: Product Specification

    PRODUCT SPECIFICATION SHARP MX-3070N MX-3570N MX-4070N GENERAL SPECIFICATION: Type: Desktop Original paper size: Max. A3 Printed Paper Size: Tray : SRA3-A5R, Bypass : SRA3-A5R, Long Paper (Max. 1200mm x 320mm) 650 (550-sheet x 1 + 100-sheet Multi bypass) Standard Paper Capacity:...
  • Page 3 Supported (with MX-3070/3570/4070N series only) MOBILE DEVICE: Airprint Support: Q3/2016 Q1/2016 Google Cloud Print: Mopria: Q1/2016 Sharp Plug-in for Android: Q1/2016 Sharpdesk Mobile: Q1/2016 SCANNER [IMAGE SEND]: Requirement: 100, 150, 200, 300, 400, 600 dpi Resolution: Mono: TIFF, XPS, PDF, PDF/A-1a, PDF/A-1b, Encrypted PDF, Searchable PDF, Office Format (docx, xlsx, pptx), TXT, RTF &...
  • Page 4 PRODUCT SPECIFICATION SHARP MX-3070N MX-3570N MX-4070N FACSIMILE: Requirement: Opt : MX-FX15 Communication Formula: Super G3 Transmission Speed: 2sec.range(Super G3/JBIG) 6sec.range(G3/ECM) PSTN Communication Line: Dial Registration: Max 2000 Document Size: A3 - A5, Compression: MH, MR, MMR, JBIG Yes (PDF, Single TIFF, Multi TIFF, XPS)

  • Page 5: Peripheral Specification

    PERIPHERAL SPECIFICATION SHARP MXFN27 – INNER FINISHER Paper size:- Non offset SRA3 to A5 Staple A3 to B5 Output capacity (80 g/m 500 sheets or 30 bundles or 52mm or less (A4, 8.5x11). 250 sheets or 30 bundles or 26mm or less (A3, 11x17).
  • Page 6 PERIPHERAL SPECIFICATION SHARP MX-FN30 – 3K FINISHER Paper size:- Non offset SRA3 to A5R Staple A3 to B5 Output capacity (80 g/m 3,000 sheets or 200 bundles or 423mm or less (A4, 8.5x11). 1,500 sheets or 100 bundles or 216mm or less (A3W, 11x17).

  • Page 7: Product Options

    PRODUCT OPTIONS SHARP MX-FN28 1K Finisher MX-TU16 MX-PN15 B/C/D Centre Tray Unit Hole Punch MX-FN29 MX-TR20 1K Saddle Finisher MX-LT10 Job Separator MX-PN15 B/C/D Long Paper Tray Hole Punch MX-TR19 MX-FN30 MX-RB25 Right Tray Unit 3K Finisher Paper Pass Unit...
  • Page 8 PRODUCT OPTIONS SHARP MACHINE OPTIONS Model Description Comment Cannot install with MX-DE25 Stand/550 x1 sheet paper drawer MX-DE26/27/28 Cannot install with MX-DE26 Stand/550 x2 sheet paper drawer MX-DE25/27/28 Cannot install with MX-DE27 Stand/550 x3 sheet paper drawer MX-DE25/26/28 Cannot install with...

  • Page 9: Consumables

    CONSUMABLES SHARP CONSUMABLES MX-3070N MX-3570N MX-4070N Product Code Description Approx. Life MX-60GTBA Black Toner Cartridge (A4 @ 5%) MX-60GTCA Cyan Toner Cartridge (A4 @ 5%) MX-60GTMA Magenta Toner Cartridge (A4 @ 5%) MX-60GTYA Yellow Toner Cartridge (A4 @ 5%) PROCESS UNIT:...
  • Page 10 CONSUMABLES SHARP PERIPHERALS: MX-3070N MX-3570N MX-4070N Product Code Description Approx. Life MX-SCX1 Staple Cartridge (for MX-FN27/FN28 Finisher) 5000 staples (x 3) MX-SC11 Staple Cartridge (for MX-FN30/FN31 Finisher) 5000 staples (x 3) MX-SC12 Saddle Staple Cartridge (for MX-FN31 Finisher) 2000 staples (x 4)

  • Page 11: Initial Setup

    INITIAL SETUP SHARP DEVELOPER SETUP: Sim 25-02 Auto Developer Adjustment - Select CMYK. *1 set of CMYK Developer is provided with each machine*. ALL TONER CARTRIDGES must be removed before executing Automatic Developer Adjustment. For optimum image quality and performance, it is recommended to setup and install Developer at the customer site (environment).
  • Page 12 INITIAL SETUP SHARP PRINT IMAGE POSITION & BK MAGNIFICATION: Check Print Image Off Centre & Lead Edge position - Use Sim 50-10:-  Inside dimension of the printed halftone must be 240±0.5mm.  Lead edge void area 4.0 ± 1.0mm.
  • Page 13 INITIAL SETUP SHARP PERIPHERAL / OPTION CONFIGURATION FAX OPTION – MX-FX15 Sim 66-02 Fax SW Setting (Destination). Sim 66-10 Fax Memory Clear. Sim 66-39 Fax Destination Setting. FINISHER OPTION – MX-FN27/28/29/30/31 Sim 03-10 Saddle Fold/Staple Position Adjustment [MX-FN29/31 only] Sim 26-65 Finisher Alarm Mode:- Limit number of Copies in staple mode (ON/OFF).

  • Page 14: Colour Calibration

    COLOUR BALANCE ADJUSTMENT SHARP Automatic Colour Calibration – FACTORY MODE: Note: When adjusting colour balance before or after routine maintenance, always use the recommended paper (Mondi 90gsm or equivalent) for optimum image quality. DEFAULT COLOUR BALANCE SETTING: Sim 63-11 For ENGINE:...
  • Page 15 COLOUR BALANCE ADJUSTMENT SHARP Troubleshooting - Standard Colour Calibration procedure when experiencing colour image quality issues: Sim 22-06 Print and check consumable life, trouble & jam history. Remove all Process Units, DV Units & MC Units and perform a thorough clean.

  • Page 16: Maintenance

    PTC Unit Counter has reached the specified limit. Replace the PTC Unit Starting Powder: The following starting powder should be applied to the relevant consumable item during maintenance:- Starting Powder OPC Drum Primary Transfer Belt MX-3070N UKOG-0312FCZZ CKOG-0345DS51 MX-3570N [Stearic Acid] [Yellow Toner] MX-4070N...
  • Page 17 MAINTENANCE SHARP MX-3070N MX-3570N MX-4070N PROCESS SECTION – COLOUR: Every Every Every Every 150K 300K 200K 400K (When Colour maintenance counter has reached the specified life). Replace Cyan, Magenta & Yellow OPC Drum: (MX-60GRSA x 3) Replace Cyan, Magenta & Yellow Main Charge Kits:- ...
  • Page 18 MAINTENANCE SHARP MX-3070N IMAGE QUALITY ADJUSTMENTS (After Replacement Described Above): MX-3570N MX-4070N Sim 44-02 Image Density & Registration Sensor Adjustment. Sim 44-06 Process Control execution. Sim 44-26 Half tone process control execution. Sim 50-22 Drum Position & Registration Adjustment - select ALL.
  • Page 19 MAINTENANCE SHARP MX-3570N MX-3070N MX-4070N Every Every FUSER SECTION (CONT’D): 250K 300K Sim 24-04 Clear Fusing Belt Counters. Clear Fusing Roller Counters. Clear Press Roller Counters. Clear Separation Pawl Counters. Clear Separation Plate Counters. Clear Fusing Unit Counter. TRANSFER SECTION: Replace Primary (Image) Transfer Belt Kit (MX-607B1):- ...
  • Page 20 MAINTENANCE SHARP Every Every 300K 300K 1K FINISHER [MX-FN28/FN29]: Clean paper transport rollers. Clean all sensors. Replace Staple Unit every 500K staples [0JEAJ011030//] Replace Saddle Staple Unit 200K staples [0JEAJ011031//]...

  • Page 21: Operating System Support

    MAINTENANCE SHARP WINDOWS OS WINDOWS SERVER APPLE OSX MX-3070N 10.4 to 8, 8.1 7, Vista 2008(R2) 2012 2012R2 MX-4070N 10.11.x 10.10.x 32/64 32/64 32/64 32/64 PRINTER DRIVER: SHARP ADVANCED PRINTER LANGUAGE         PCL6...

  • Page 22: Ic Card Reader Installation

    IC CARD READER INSTALLATION SHARP Supported IC Card Readers Card Reader Type Manufacturer Model Name RFIDeas RDR-6081AKU Equitrac Y591-EHID-201 v01 Non-contact IC card reader Elatec TWN3 RFIDeas RDR-7582AKU Y Soft MU02016 (TBD) Required Parts Kit Part Code Individual Part Code...
  • Page 23 IC CARD READER INSTALLATION SHARP 4. Attach the IC card reader to the IC card reader holder according to the attachment reference ribs. Note: The attachment reference position differs depending on the kind of the IC card reader. 5. Bind up the IC card reader cable onto the rear of the IC card holder (as indicated below).
  • Page 24 IC CARD READER INSTALLATION SHARP 9. Re-attach the upper cabinet front left to the main body and attach the IC card label (as shown):- 10. Turn ON the power of the main unit. IC Card Reader Device Registration: a. Enter the card reader setting menu as shown below.

  • Page 25: Wireless Lan Setup

    WIRELESS LAN SETUP SHARP For MX-3070/3570/4070N series, two connection methods are available for Wireless LAN:- Infrastructure Mode: Infrastructure mode allows for wireless communication between two client devices via a host (access point). The MFP connects to an access point to obtain an IP address.
  • Page 26 WIRELESS LAN SETUP SHARP Configuring Wireless LAN: Before configuring the MFP device onto a customer network (using Infrastructure Mode), the following information from the customer’s network will be required:- SSID [Name of Wireless network]. Security Type [WEP, WPA, WPA2 etc].
  • Page 27 WIRELESS LAN SETUP SHARP 4. Reopen the Settings menu, select Network Settings, then Wireless Settings:- Note: Administrator login will be required. 5. The current Wireless Settings will be displayed. Scroll down and select Setup to configure the Wireless Settings. Note: To return the Wireless Settings back to factory default (prior to setup), select Initialize.
  • Page 28 WIRELESS LAN SETUP SHARP 6. Configure the required Wireless Settings for Access Point Mode or Infrastructure Mode by selecting the Access Point Mode or Infrastructure Mode tab:- Note: Detailed information regarding Wireless Settings can be found on the following page.
  • Page 29 WIRELESS LAN SETUP SHARP WIRELESS SETTINGS: Name Infrastructure Mode Setting Access Point Mode Setting SSID: Enter the SSID of the access point of the Enter the SSID to connect from client MFP. devices. Select the security type that is set for the...
  • Page 30 WIRELESS LAN SETUP SHARP 7. Once the Wireless LAN is enabled, a Wireless LAN connection status icon will appear on the upper screen system bar (as shown):- Wireless LAN Status Indications:- Currently Access Point Access Point Connected Not Connected Standby Connected* * Not connected due to connection failure of USB wireless module or operation failure.

  • Page 31: Sharp Print Release

    SHARP PRINT RELEASE SHARP The MX-3070/3570/4070N series can be configured for Pull / Find Me Printing by using the standard Sharp Print Release system (rather than external server). Sharp Print Release is a printing feature whereby a user’s print job is held on a Master MFP, and is released by the user on either a Master or Client MFP supporting this feature.
  • Page 32 SHARP PRINT RELEASE SHARP Configuring the CLIENT MFP: 1. Open the Device Webpage and enter the following menu (Administrators password will be required):- System Settings – Printer Settings – Print Release Settings 2. Enable Print Release and configure the following settings:-...
  • Page 33 3. Open the Printer Driver Printing Preferences, then the Job Handling menu and Check/Enable Print Release. If User Authentication is enabled for Sharp Print Release, select the Authentication method and enter the User Number or Login/Password credentials (as indicated below):-...
  • Page 34 FIRMWARE UPDATE SHARP USB MEMORY DEVICE: 1. Insert a USB memory device containing the firmware file (*.sfu) into the main USB Port. 2. Enter Simulation 49-01. Note When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-01 Firmware Update.
  • Page 35 FIRMWARE UPDATE SHARP 5. Select the required firmware that requires updating - Press Execute & Yes to commence the update. Note: If all firmware (including peripherals) require updating, select ALL (as shown):- 6. The firmware update progress (and remaining time) should now be displayed:- 7.
  • Page 36 FIRMWARE UPDATE SHARP NETWORK CONNECTION (MFP WEB PAGE) 1. Open a web browser and enter the following URL :- http://ipaddress/service_login.html or http://ipaddress/service_account.html Example: http://192.168.0.156/service_login.html Note: If User Authentication (username & password) is enabled, open the device webpage and “login” using the service username and password (as below):- 2.

  • Page 37: Firmware Upgrade

    FIRMWARE UPDATE SHARP 4. Click Browse to navigate to the location of the updated firmware file and select Open:- 5. Press Execute to start the firmware update. Note: Once the machine has entered “service download mode”, the update will commence and the progress will be displayed.

  • Page 38: Firmware Recovery

    FIRMWARE RECOVERY SHARP In the event of a power failure during a firmware update, the device may fail to “reboot” because of corrupted firmware. Using the CN Update procedure described below, this function is used to update/recover the firmware by transferring data to the MFP PWB, SCU PWB, PCU PWB, FAX PWB, and various options by means of a USB memory.
  • Page 39 FIRMWARE RECOVERY SHARP 5. Select FIRM UPDATE Mode by using the [Menu] & [Back] keys. Using the [UP] and [DOWN] keys, navigate and select the required firmware SFU. Firm Update Firm Update > 0100Z100.sfu From USB Memory Note: Use the [OK] key when a directory name is selected to browse through to the sub folder(s) or the [BACK] key to return to the parent folder(s).

  • Page 40: E-Manual Update

    E-MANUAL UPDATE SHARP 1. Using a PC, copy the E-Manual Update file onto the root of a USB memory device (as shown). Note: The E-Manual firmware for MX-3070/3570/4070N series consists of 1 file (*.UAR). 2. Insert the USB memory device containing the E-Manual firmware file into the main USB Port and enter Simulation 49-03 [E-MANUAL UPDATE].
  • Page 41 E-MANUAL UPDATE SHARP Update File Checking and a progress of the firmware update will be displayed:- 5. Once the update is complete, press OK to exit simulation mode:- E-Manual update is complete.

  • Page 42: Watermark Update

    WATERMARK UPDATE SHARP 1. Using a PC, copy the Watermark Update firmware onto the root of a USB memory device:- Caution: When copying the Watermark firmware/directories onto the USB drive, do not change the folder hierarchy or files. 2. Insert the USB memory device containing the Watermark firmware into the main USB Port and enter Simulation 49-05 [Water mark update].
  • Page 43 WATERMARK UPDATE SHARP 5. Update File Checking and a progress of the firmware update will be displayed:- 6. Once the update is complete, press OK to exit simulation mode. Watermark Update is complete.

  • Page 44: Updated Ocr Dictionary Update

    OCR DICTIONARY UPDATE SHARP 1. Using a PC, copy the OCR Dictionary Update file onto the root of a USB memory device (as shown). Note: The OCR firmware for MX-3070/3570/4070N series consists of 1 file (*.UAR). 2. Insert the USB memory device containing the OCR firmware file into the main USB Port and enter Simulation 49-06 [OCR data update].
  • Page 45 OCR DICTIONARY UPDATE SHARP 5. Update File Checking and a progress of the firmware update will be displayed:- 6. Once the update is complete, press OK to exit simulation mode. OCR Dictionary Update is now complete...

  • Page 46: Updated Eeprom Handling Procedure

    EEPROM HANDLING PROCEDURE SHARP WARNING: Never execute Sim16 to clear U2 trouble WITHOUT investigating the root cause of U2 trouble by using the following procedure:- 1. Ensure to follow ESD procedures (using an earth strap) while handling the PWBs as EEPROM data may become corrupted due to static charge.

  • Page 47: Updated Hdd Replacement Procedure

    HDD REPLACEMENT PROCEDURE SHARP Most data that is stored on the HDD can be backed up and reinstalled following replacement or HDD failure. If the HDD is operating normally before replacement, backup the data and then reinstall the data onto the replacement HDD.
  • Page 48 HDD REPLACEMENT PROCEDURE SHARP HDD Replacement Procedure 1. Back up the HDD storage data before replacement:  Use SIM56-02 or device cloning/storage backup function to back up the Address book, Image Send registration data and User authentication data to USB memory.

  • Page 49: Firmware & Print Driver Revision

    2008(R2), 2012(R2), 7, 8, 8.1, 10 PCL6 01.01.03.07 01.01.03.07 01.01.03.07 01.01.03.07 1.9.0.1 1.9.0.1 PC-Fax 3.8.17.23 3.8.17.23 TWAIN 3.01.024.000 3.01.024.000 Sharp UD2 02.05.13.06 [WHQL] 02.05.13.06 [WHQL] For the latest Firmware and Print Driver version(s), please refer to the SHARP Support Website.

  • Page 50: Updated Test Simulation

    TEST SIMULATION SHARP The following pages contain information regarding test simulations. For a detailed description for each test simulation, please refer to the MX-3070/3570/4070N Service Manual. For MX-3070/3570/4070N series, there are Two Simulation Modes: EASY Mode: Displays commonly used Simulations for each category, allowing easy access for technicians to change settings, perform maintenance and adjustments.
  • Page 51 TEST SIMULATION SHARP 4. For EASY mode, select the required Main Category Tab and enter the desired Simulation menu. For CLASSIC mode only, enter the main SIM code using the 10-key pad and touch the START (B/W or COLOUR) key or select the main code from the SIM key list.
  • Page 52 TEST SIMULATION SHARP MAINTENANCE DATA DISPLAY Counter Display 22-01 ADJUSTMENT Cleaning 06-04 22-08 43-31 22-09 Replacing Developer 10-03 22-13 25-02 JAM History Data 22-03 COUNTER CLEAR 24-01 Display 22-12 24-02 System / Version 22-05 24-03 22-10 24-04 List Printing 22-06...
  • Page 53 TEST SIMULATION SHARP ADJUSTMENT & SETTINGS (Cont’d) DATA DISPLAY Counter Display 22-01 DATA DISPLAY List Printing 22-06 22-09 23-02 22-13 USB Storage 56-99 System / Version 22-05 HISTORY History Date List Use SIM 22-10 CLASSIC MODE – FULL SIMULATION LIST Scanner Self-Test MFP Aging Operation &...
  • Page 54 TEST SIMULATION SHARP MFP Data Output & Check DV Auto Adjustment & Monitor 04 Trouble code history data display 05 Toner density correction display 05 ROM version display MFP Device Configuration 06 Data print mode 08 DSPF, Scanner & Finisher output counter...
  • Page 55 TEST SIMULATION SHARP FSS Function & Setting Process Control Data & Execution 13 Check history of paper transport time 25 Initial half tone correction data display between sensors 26 Half tone process control execution 14 FSS function connection test mode set...
  • Page 56 TEST SIMULATION SHARP Copy/Scanner Image Density Adjustment Resist Roller Adjustment 52 Heavy paper mode gamma default set 01 Secondary transfer voltage ON timing 54 Engine half tone density adjustment (dither). adjustment 55 Drop out colour mode adjustment for Image 02 Resist roller adjustment Send mode.
  • Page 57 TEST SIMULATION SHARP MFP Data Setting LSU Writing Adjustment & Self-Test 03 Controller soft switch setting 12 LSU power manual correction SW27-8 Retain Scan to Desktop destination 13 LSU power correction value reset/clear for a certain period after a scan 14 LSU power setting collective input operation.
  • Page 58 TEST SIMULATION SHARP Fax Control Settings & Adjustments Fax Control Settings & Adjustments 01 Fax Soft SW setting 43 Write program & adjustment values to PIC SW24 Communication Signal sending level installed on Fax (bits 1-8): 61 Display FAX related soft switch (151-250) Default Value (Australia/NZ) 62 FAX receive data export in PDF format.

  • Page 59: Updated Trouble Codes

    TROUBLE CODES SHARP Program Trouble MFP / HDD / LSU / PCU Control Trouble 01 PCU ROM abnormality 01 MFP image data trouble. 02 SCU ROM abnormality 03 HDD trouble. 04 ACU/ACRE ROM error 04 HDD-ASIC error. 10 MFP ROM error 10 Shading trouble (Black level correction).
  • Page 60 TROUBLE CODES SHARP Finisher / Punch Trouble Finisher / Punch Trouble 00 Finisher - PCU PWB communication error 50 Main unit - Finisher combination error 01 Finisher jogger motor trouble 51 Finisher Master – Sub communication 02 Finisher inlet transport motor trouble...
  • Page 61 TROUBLE CODES SHARP Process Section Trouble Low Temperature Trouble (Fuser Section) 67 Toner supply operation trouble (Y) 00 Fuser low temperature trouble (TH_UM) 70 Improper toner cartridge detection (K) 01 Fuser low temperature trouble (TH_LM) 71 Improper toner cartridge detection (C)
  • Page 62 TROUBLE CODES SHARP LSU Polygon Motor Trouble Vendor Mode Communication Trouble 10 Polygon motor trouble (LSU) 50 Communication trouble between main unit and vendor control Power / Electrical Trouble 51 Vendor machine error 01 Full wave signal detection trouble Touch Panel Trouble 02 Abnormal full wave signal error 20 MFP PWB &...

  • Page 63: Updated Image Send Comm. Error Codes

    IMAGE SEND COMMUNICATION ERROR SHARP COMMUNICATION REPORT MAIN CODE [EXCLUDING FAX, PC-FAX & I-FAX]: The communication report code is composed of the following: Communication Report: XX (XXXX); The Upper 2 digits of the Communication Report Code:- Communication report code of 00 - 99 (Refer to communication report main code).
  • Page 64 IMAGE SEND COMMUNICATION ERROR SHARP Report Code Result Displayed Communication Interruption Content (Result) When error in D-SMTP send (with recall):-  An error response of 4XX occurs during communication with the SMTP NG93 XXXX *1 server.  Time out occurs after establishment of connection with the SMTP server.
  • Page 65 IMAGE SEND COMMUNICATION ERROR SHARP Report Code 2 Communication Interruption Content Send / Receive The TIFF type of the attached file in received e-mail cannot be recognized. E-mail receive Tag parameter error The TIFF type of the attached file in received e-mail cannot be recognized.

  • Page 66: Updated Scn-Mfp Pwb Troubleshooting

    SCN-MFP PWB TROUBLESHOOTING SHARP If the machine cannot boot, check the LED status of the SCN-MFP PWB to confirm the error content and appropriate countermeasure. LED-R - Lighting-Up Status LED Status (Lit) Operation Countermeasure (for Error) ●●●● Normal Status ○○○●--●○○○...

  • Page 67: New Pcu Pwb Replacement Procedure

    PCU PWB REPLACEMENT PROCEDURE SHARP In order to reset the temperature control for the non-contact thermistor, please replace the PCU PWB using the following procedure:- 1. Power off the MFP and remove the rear INSERT FFC *2 cover. 2. Unplug the PCU connectors and FFC, and remove the PCU PWB fixing plate unit.

  • Page 68: Sensor Location

    SENSOR LOCATION SHARP MAIN UNIT: DSPF:...
  • Page 69 SENSOR LOCATION SHARP MX-DE27: MX-DE28: MX-FN27 Inner Finisher: Description Description FNPS1 Delivery Sensor FNPS10 Stack Tray Lower Limit Sensor FNPS2 Paddle HP Sensor FNPS11 Stapler Shift HP Sensor FNPS3 Return Belt HP Sensor FNPS12 Manual Staple Sensor FNPS4 Front Alignment Plate HP Sensor...

  • Page 70: New Jam Cause Codes

    JAM CAUSE CODES SHARP MAIN UNIT, DESK & LCC 2TPD_N1 2TPD not reached JAM (Tray1) C2PFD_N4 C2PFD not reached JAM (Tray4) 2TPD_N2 2TPD not reached JAM (Tray2) C2PFD_NT1 C2PFD remaining JAM 2TPD_N3 2TPD not reached JAM (Tray3) (Tandem Tray Left)
  • Page 71 JAM CAUSE CODES SHARP MAIN UNIT, DESK & LCC (Cont’d) PDPPD2_N Interface outlet port not reached PPD2_NT2_D PPD2 not reached JAM (Tandem Tray Right) (Delay of paper just before the jam from PS) PDPPD2_S Interface outlet port remaining JAM PPD2_S1...
  • Page 72 JAM CAUSE CODES SHARP MAIN UNIT, DESK & LCC (Cont’d) TRAY3_1ST Tray3 paper feed JAM (1 attempt) TRAY4_1ST Tray4 paper feed JAM (1 attempt) TRAY3_LE Tray3 paper feed JAM (PF rollers life TRAY4_LE Tray4 paper feed JAM (PF rollers life...
  • Page 73 JAM CAUSE CODES SHARP FINISHER (Cont’d) FNMDT 3K Finisher guide sub motor JAM FNTBP_N 3K Finisher delay exit JAM FNMFECES 3K Finisher flapper exchanging FNTBP_S 3K Finisher stay exit JAM route motor JAM FNTIME Inner Finisher early reaching JAM FNTRYLFT_M...

  • Page 74: Repair Hints

    Check the following settings under System Settings -> Network Settings -> Service Settings -> SMTP:- Primary Server: smtp.office365.com How to setup scan to Office 365 email Port Number: 587 from the Sharp MFP? Sender Address: ****@onmicrosoft.com SSL: ON SMTP Authentication: ON...

  • Page 75: Document Reference

    Information contained within this guide is subject to change without prior notice. This Handy Guide is not a substitute for the official Sharp Service manuals. It is for use by Sharp qualified service technicians with the intention of improving the efficiency of Sharp MFP Devices.

  • Page 76: Notes

    NOTES SHARP Notes...

This manual is also suitable for:

Mx-3570nMx-4070n

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