Samsung SPH-M500 User Manual

Portable dual-mode telephone
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SPH-m500
P O R T A B L E
D u a l - M o d e
T E L E P H O N E
User Guide
Please read this manual before operating your phone, and keep it for
future reference.
BMC_UG_m500_101606_F1_ZJ04

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Table of Contents
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Summary of Contents for Samsung SPH-M500

  • Page 1 P O R T A B L E D u a l - M o d e T E L E P H O N E User Guide Please read this manual before operating your phone, and keep it for future reference. BMC_UG_m500_101606_F1_ZJ04...
  • Page 2: Intellectual Property

    Samsung Electronics Co., Ltd. and its related entities. Licensed by Qualcomm Incorporated under one or more of the following patents: U.S. Patent No. 4, 901, 307; 5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390.
  • Page 3 In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.
  • Page 4: Table Of Contents

    Features of Your Phone........10...
  • Page 5 Exchange FTP Folder........
  • Page 6 Using the Alarm Clock........117...
  • Page 7 Caring for the Battery ........
  • Page 8: Getting Started

    Getting Started Closed View of Phone 1. Camera Lens 2. Volume Key 3. External Display 1 Getting Started 4. Headset Jack 5. Camera Key...
  • Page 9 3. External Display: Displays information needed to operate your phone. 4. Headset Jack: Allows you to plug in an optional headset for safe, convenient hands-free conversations. 5. Camera Key: This key is used to launch the integrated digital camera, both when the phone is open or closed.
  • Page 10: Front View Of Your Phone

    Front View of Your Phone 1. Speaker 2. Display Screen 3. Navigation Key 4. Left Soft Key 5. TALK Key 6. Back Key 7. Voicemail Key 8. Shift/Asterisk 9. Microphone 3 Getting Started 15. OK/Menu Key 14. Right Soft Key 13.
  • Page 11 If you press and hold the key down, you will initiate the Voice Recognition feature. 6. BACK Key: Deletes characters from the display when you are in text entry mode. When in a menu, press to return to the previous menu. 7. Voicemail Key: From standby mode, press and hold to access your Voicemail.
  • Page 12 • When the phone is off or in standby mode, press and hold this key for a few seconds to turn your phone On or Off. • When in the main menu, press to return the phone to standby mode and cancel your input.
  • Page 13: Viewing The Display Screen

    15. OK/Menu Key: This key can be used in several different ways. • In idle mode, press for the main Menu. • Press highlighted choice in the menu. Viewing the Display Screen Your phone’s interior and exterior display screens provides a wealth of information about your phone’s status and options.
  • Page 14 TTY option is On. This icon is displayed only when earphones or a Bluetooth headset is in use. indicates that the ringer is set at a level between 1-8 or that 1-Beep is selected. 7 Getting Started...
  • Page 15 Off. indicates that an alarm is set on your phone. tells you a call is in progress. means there is no service, as your phone cannot find a signal. displays your current signal strength. When you are receiving maximum signal strength, six bars are shown.
  • Page 16 Bluetooth technology is connected. Your phone can also display a handy glossary of icons: 1. Press 2. Press 3. Press 4. Use the navigation keys to scroll through the list of icons. 9 Getting Started , followed by for Settings. for Phone Info.
  • Page 17: Features Of Your Phone

    Music store and player. See "Music" on page 79. • Downloadable games, ringers, screen savers, and applications allow you to turn down time into fun time and to personalize your phone. See "Downloads" on page 81. • The built-in organizer lets you schedule alerts to remind you of important events.
  • Page 18: Turning Your Phone On And Off

    At this point, you are ready to begin making and receiving calls. If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode.
  • Page 19: Using Your Phone's Battery And Charger

    : Long backlight settings, low signal strength, searching for service, vibrate mode, playing games, or browser use affect the battery’s talk and standby times. : Be sure to watch your phone’s battery level indicator and charge the battery before it runs out of power. Installing the Battery To install the LiIon battery: 1.
  • Page 20 2. Press down until the battery snaps into place. 13 Getting Started...
  • Page 21 3. Replace the cover. Removing the Battery Note : Make sure the power is off so that you don’t lose any stored numbers or messages. To remove your battery: 1. Remove the protective cover by pressing the release latch and pulling up on the back of the cover.
  • Page 22: Charging The Battery

    2. Grip the battery at the bottom and pull up and out at a 45° angle. Charging the Battery Your phone’s LiIon battery is rechargeable and should be charged as soon as possible so you can begin using your phone.
  • Page 23 It takes approximately 4 hours to fully recharge a completely drained standard battery. With the Samsung approved LiIon battery, you can recharge the battery before it drains completely.
  • Page 24: Phone Basics

    : Your phone can display the various features and options in one of two different menu styles, handset is set to the 3x4 menu style. Key commands for the first menu level in the List style differ from those in this guide. For more information on changing the menu style between 3x4 and List, see "Changing the...
  • Page 25: Making And Answering Calls

    Making and Answering Calls Making Calls Placing a call from your phone is as easy as making a call from any land-line phone. Just enter the number and press your way to clear calls. To make a call using your keypad: 1.
  • Page 26: Answering Calls

    Answering Calls To answer an incoming call: 1. Make sure your phone is on. (If your phone is off, incoming calls go to Voicemail.) 2. Press phone’s settings, you may also answer incoming calls by opening the phone or by pressing any number key. See “Call Answer Mode”...
  • Page 27: Missed Call Notification

    After initiating a 911 call, you must end the call by pressing . This notifies the phone that the 911 call was terminated intentionally by the user. No other calls can be made prior to terminating the 911 call. In-Call Options During a call, use the left softkey phone’s microphone.
  • Page 28 End-of-Call Options After receiving a call from or making a call to a phone number that is not in your Contacts, the phone number and the duration of the call are displayed. Press the left softkey your Contacts.
  • Page 29: Saving A Phone Number

    Saving a Phone Number Your phone can store up to 500 phone numbers in its Contacts list. Each Contacts entry can store up to a total of five phone numbers, and each entry’s name can contain up to 20 characters. (For more information, see "Adding a New Contact"...
  • Page 30: Dialing And Saving Phone Numbers With Pauses

    2. Scroll down through your list of contacts to highlight the name and press : To search through your list more quickly, enter the first few letters in Name box. The display will move down the list to the first entry that matches the text in the Name box.
  • Page 31 Abbrev. Dial Abbreviated dialing allows you to program a five or six digit prefix for commonly used phone numbers. When abbreviated dialing is on, you can enter the last four or five digits of any phone number that matches the five or six digit prefix, and the number is dialed.
  • Page 32 Note : If there is more than one Contact entry that matches the last four or five digits, a list is displayed which allows you to select the desired number to call. 2. Press Dialing From Contacts To dial directly from a Contacts entry: 1.
  • Page 33: Using Caller Id

    To permanently block your number, call the Customer Service department of your network service provider. Note : If you have not subscribed to Caller ID, and the back light is set to turn off after a period of time, pressing back on. Either press and hold second call when the LCD is turned off.
  • Page 34: Making A Three-Way Call

    4. When you’re connected to the second party, press again to begin your three-way call. If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all three callers are disconnected.
  • Page 35: Tty Use With Handset

    Your phone and TTY device will connect via a special cable that plugs into your phone's headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable.
  • Page 36 Note : In TTY Mode when your headset is plugged in, your phone will display the TTY access icon. If TTY mode is enabled, the headset cannot be used. IMPORTANT 911 Emergency Calling: We recommend that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and land line communications.
  • Page 37: Roaming

    Note : If you’re on a call when you leave the network and enter an area where roaming is available, your call is dropped. If your call is dropped in an area where you think service is available, turn your phone Off and On again to reconnect to the network.
  • Page 38: Setting Your Roaming Mode

    Setting Your Roaming Mode Your phone allows you to control your ability to roam. By using the Roaming menu option, you can determine which signals your phone accepts. Choose from three different settings on your phone to control your roaming experience: 1.
  • Page 39: Entering Text

    Text Options: to customize your character input mode (see page 146). Note : Not all character input modes may be available for all phone features. For instance, Preset Msg and Recent Msg are only available when composing text and picture messages.
  • Page 40: T9 Text Input

    T9 Text Input T9 Text Input lets you enter text in your phone by pressing keys just once per letter. (To select the T9 (English) mode when entering text, see “Selecting a Character Input Mode” above.) T9 Text Input analyzes the letters you enter using an intuitive word database and creates a suitable word.
  • Page 41 2. Use your keypad to enter the new event. (For example, to enter “Meeting”, press once, Alpha mode To enter characters by tapping the keypad, select the Alpha mode (see “Selecting a Character Input Mode” on page 32). Press the corresponding key repeatedly until the desired character appears.
  • Page 42 After a character is entered, the cursor automatically advances to the next space after two seconds or when you enter a character on a different key. Numbers, Symbols, Emoticons and Preset Messages To enter numbers: • Select the Number mode and press the appropriate key. (See “Selecting a Character Input Mode”...
  • Page 43: Voice Service

    If the phone does not hear a command within approximately eight seconds, it de-activates voice recognition without taking any action. Note : If you want to use another button to activate voice recognition, in addition to , press . Through this menu, you can change button assignments, including .
  • Page 44 Call <Name or #> Call <Name or #> allows you to dial any valid 7, 10 or 11 digit North American phone number by speaking the number naturally, without pausing between the digits. It also allows you to dial by pronouncing a name stored in your Contacts.
  • Page 45 : In some cases, the phone might ask you to repeat a name or number. Make sure that the number is a valid 7, 10 or 11 digit North American phone number, and then say the number again. If the number isn't valid, or if the phone still doesn't understand the number on the second try, it will not place a call.
  • Page 46 1. Activate voice recognition by pressing and holding (The phone will prompt you for a command.) 2. Say “Send Text” followed by either a name stored in your Contacts or a valid 7, 10 or 11 digit North American phone number naturally and clearly.
  • Page 47 If the phone says, "Did You Say," followed by an incorrect name, say No. The phone then prompts you with the next name, if there is one. If there are no more names, the phone will say "Sorry, No Match Found."...
  • Page 48 Go To <App> You can open an application or access a menu by saying “Go To” followed immediately by the “destination,” either an application or menu. To see a list of possible destinations: 1. Press and hold phone prompts you to say a voice command.) 2.
  • Page 49: Customizing Voice Service

    Always On or Always Off and press Sensitivity You can adjust your phone’s sensitivity to sounds when listening for voice commands or names, making it require a more exact or less exact sound match before responding to your command. To adjust your phone’s Voice Service sensitivity: 1.
  • Page 50: Digit Dialing

    Adapt Digit adaptation. After you adapt Voice Service, your phone will be customized to your voice. Other people may not be able to use Voice Service on your phone accurately unless they reset the phone to factory defaults. Note : ONLY adapt Voice Service if the system is frequently mis- recognizing your speech.
  • Page 51 5. When you are ready to start recording, press phone prompts you to say the first sequence of digits.) 6. Wait for the beep, and then repeat the digits using a normal tone of voice. (The phone plays back your recording and asks you if the recording sounds "OK.")
  • Page 52 , followed by 2. Press 3. Press 4. Press 5. Press the navigation key up or down to select Yes and press the left softkey Sound By default, your phone provides audio prompts such as “Please say a command”. You can turn these prompts on or off.
  • Page 53: Voice Launch

    , followed by 2. Press for Voice Service. 3. Press for Voice Launch. 4. Press the navigation key up or down to select Talk Key or Talk Key and Flip Open and press for Volume. for Settings. Voice Service 46...
  • Page 54: Main Menu

    By default, your handset is set to the 3x4 menu style (White). Note : Key commands for the first menu level in the List style differ from those in this guide. For more information on changing the menu style between 3x4 and List, see "Changing the Phone’s Menu Style" on page...
  • Page 55 You can use your navigation keys to scroll through menus quickly and easily. The scroll bar at the right of the menu keeps track of your position in the menu at all times.
  • Page 56: Backing Up Within A Menu

    Backing Up Within a Menu To go to the previous menu: • Press To return to standby mode: • Press Viewing the Menus Menu Diagram The following list outlines your phone’s menu structure while in 3x4 (Black or White) mode:...
  • Page 57 1: Can’t talk right now. Send me a message. 2: Call me 3: Where are you? 4: Can you pick up 5: Meet me at 6: Let’s get lunch. 7: The meeting has been cancelled. 8: I’ll be there at...
  • Page 58 1: Yes 2: No 2: Text Message 1: Save in Outbox 1: Yes 2: No 2: Priority 1: Normal 2: Urgent 3: Call Back # 1: None 2: xxxxxxxxxx 3: Other 4: Edit Signature 1: On 2: Off 3: Alerts setup...
  • Page 59 3: Account Info 4: View Mode 1: Portrait View 2: Landscape View 0: Contacts 1: Find 2: Add New Entry 3: Speed Dial #s 4: Group 1: Unassigned 2: Family 3: Friends 4: Colleague 5: VIPs 6: Empty 7: Empty...
  • Page 60 1: Voice Calls 1: With Caller ID 1: Single Tones 2: Ring Tones 3: Melodies 4: Downloads 5: My Videos 2: No Caller ID (same as With Caller ID) 2: Messaging 1: Voicemail 1: Single Tones 2: Ring Tones 3: Melodies...
  • Page 61 2: Separate Volume • Always Vibrate 2: Pic/Video Msg (same as Text Message) 3: Voice Mail (same as Text Message) 4: Alarms (same as Text Message) 5: App. Volume 1: Sound 1: Use Ringer Volume 2: Separate Volume 2: Game Vibrate...
  • Page 62 • Recommended • Slower 2: Volume • Louder • Recommended • Softer 5: Voice Launch • Talk Key • Talk Key and Flip Open 6: About 4: Security 1: Lock Phone 1: Unlocked 2: On Power-Up 3: Lock Now 2: Lock Pic/Video...
  • Page 63 1: Yes 2: No 2: Language 1: English 2: French 3: Airplane Mode 1: On 2: Off 3: On Power Up 4: Location 1: On 2: Off 5: Key Guard 1: Flip-closed 2: After 5 seconds 3: Off 6: Audio Routing...
  • Page 64 4: View Mode 57 Main Menu 1: Portrait View 2: Landscape View 5: Status Bar 1: On 2: Off 6: Save Picture To 1: Phone 2: Memory Card 5: Review Pictures 6: Camcorder 1: Video Mail 2: Long Video 1: Camcorder Menu...
  • Page 65 4: Settings.. 1: Quality 1: Fine 2: Normal 3: Economy 2: Save Video To 1: Phone 2: Memory Card 5: Review Videos 6: Camera Main Menu 58...
  • Page 66: Web

    Launching the Browser Note : The first time you use the Browser, you will be prompted to go through a setup process that takes approximately three minutes. To launch a web connection: •...
  • Page 67 "Connecting as..." message when you launch the session. Though the browser is open, you are not currently in an active data session - that is, no data is being sent or received. As soon as you navigate to another page, the active session will launch and you will see the "Connecting"...
  • Page 68 Web, and they correspond to the softkey buttons directly below the phone’s display screen. Depending on which Web sites you visit, the labels on the softkeys may change to indicate their function. To use softkeys, simply press the desired softkey button. If an additional pop-up menu appears when you press the softkey button, select the menu items using your keypad (if they’re numbered) or by...
  • Page 69 Select links by highlighting the link and then selecting the appropriate softkey. : The tenth item in a numbered list may be selected by pressing key on your phone’s keypad, even though the number 0 doesn’t appear on the screen.
  • Page 70 • Show URL to view the URL of your current webpage • Restart Browser to reload your Browser and return to your home page • Script Log shows any scripting errors that have occurred on the page • About Browser to view information about your Mobile Browser •...
  • Page 71: Call History

    Call History Viewing History You’ll find the Call History feature very helpful. It is a list of the last 20 phone numbers (or Contacts entries) for calls you missed, made, or accepted. Call History makes redialing a number fast and easy. It is...
  • Page 72: Making A Call From Call History

    : You can also scroll between Call History entries by pressing the navigation key left or right. Press the right softkey options for this entry: • Send Msg to send a text or picture message to this phone number. •...
  • Page 73: Saving A Phone Number From Call History

    Saving a Phone Number From Call History Your phone can store up to 500 phone numbers. Each contact entry can store up to a total of five phone numbers (plus one email address), and each entry’s name can contain up to 20 characters.
  • Page 74: Erasing Call History

    5. Using the navigation key, highlight Yes, and press Air Time Air time allows you to check the time of the last call or the total air time since your phone was activated on the network. These times are not meant for billing purposes.
  • Page 75: Media Player

    Media Player Media player gives you the ability to listen to audio clips and view video clips right from your phone's display. The content can either be streamed to your phone from your network provider's server, which allows you to stay up-to-date, or from your memory card to allow you to enjoy your collection of favorite media contents.
  • Page 76: Memory Card

    • Press to play or pause the current track. • Press the right navigation key to skip to the next song in the current playlist. • Press the left navigation key to skip to the previous song in the current playlist.
  • Page 77 When the phone is closed: • When a media clip from the memory card is playing, press the camera key ( ) to bring up the menu and use the volume to highlight one of the following functions and then press the camera key •...
  • Page 78: My Play List

    • hide the menu • When a media clip from the memory card is not playing, press and hold the camera key ( ) to bring up the menu and use the volume key then press the camera key •...
  • Page 79 To add files to the play list again, at a later date, you must select the play list and press the left soft key New feature. To create a play list: 1. Press , followed by 2. Highlight My Play List and press 3.
  • Page 80: Bluetooth

    Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as mono or stereo headsets, hands-free car kits, and Bluetooth-enabled handhelds, PCs, printers, and wireless phones. The Bluetooth communication range is usually up to approximately 10 meters (30 feet).
  • Page 81: Visibility

    Visibility The Visibility setting allows you to manage your availability to other Bluetooth devices. To configure your phone’s visibility (discoverability) to other Bluetooth devices: 1. Press , followed by 2. Press for Visibility. 3. Select your desired Visibility setting and press •...
  • Page 82: Exchange Ftp Folder

    3. Using the navigation keys, scroll through your phone’s folder structure to the desired folder. 4. When you are finished, press the left softkey For information on how to transfer files to and from your phone, see "Mass Storage" on page 103. Pairing Bluetooth Devices...
  • Page 83 Waiting for Pairing If you are going to be using a Dial-Up Network (DUN) profile to pair with a PC or PDA, you will need to allow the other device to initiate pairing with your phone. To allow your phone to be paired with another Bluetooth device: 1.
  • Page 84 6. Enter the passkey and press 7. Follow the on screen prompts to enter your passkey and press 8. Highlight the device you wish to connect to and press the left softkey display if the device is connected properly. Note : The stereo Bluetooth headset only supports voice calls, and listening to music stored on the memory card.
  • Page 85: Missed Alerts

    Missed Alerts The Missed Alerts screen shows you a list of events that you have missed while busy working on other high priority work. The Missed Alerts screen serves as a centralized location so you don’t have to go through different menus to check for missed calls, unheard voice mail or unread messages, etc.
  • Page 86: Music

    : Files and playlists are not shared between the Media Player (Menu 3) and Music applications (Menu 6). Music Store You can use the Music Store to download songs to the memory card. When you start the Music application, the Music Store is automatically loaded.
  • Page 87 Go to Player to return to the main player menu. Note : During a streaming session (such as previewing a song), the navigation keys are not used. Only the center key is used for play and pause. to begin playing.
  • Page 88: Downloads

    Downloads With your new, web-enabled phone, you have access to a variety of services such as downloadable Games, Ringers, and Screen Savers. While each type of download involves a different file type, the basic method for accessing and downloading files is the same.
  • Page 89: Ringers

    Web, see “Navigating the Wireless Web” on page 60.) 5. Follow the web page instructions to complete your purchase. Note : You may store a limited number of downloaded ringers on your phone, depending on the file sizes. for Downloads. for Downloads. . The browser...
  • Page 90: Screen Savers

    3. Press the right softkey, followed by 4. Press 5. Press 6. Press Note : You may assign a ringer to more than one type of call. Screen Savers Downloading Screen Savers 1. Press , followed by 2. Highlight Screen Savers and press 3.
  • Page 91 5. Follow the web page instructions to complete your purchase. Note : You may store a limited number of downloaded Screen Savers on your phone, depending on the file sizes. Assigning Downloaded Screen Savers Downloaded Screen Savers may be assigned directly from the Downloads menu and are also available through the Settings menu.
  • Page 92: Applications

    Web, see “Navigating the Wireless Web” on page 60.) 5. Follow the web page instructions to complete your purchase. Note : You may store a limited number of downloaded applications on your phone, depending on the file sizes. 85 Downloads , followed by for Downloads.
  • Page 93: Messaging

    Voicemail allows you to view or listen to any voice messages saved in the phone. • Web Alert allows you to receive an alert that a new web message is available. • Settings allows you to configure the messaging options.
  • Page 94 Mobile # or Email, enter the recipient’s phone number or email address and press : The recipients of the message appear in the lower half of the screen. If you wish to send your text message to multiple numbers or addresses, repeat step 4.
  • Page 95 35. • Number changes the text entry mode to Numbers. • Preset Msg allows you to choose one of a list of Preset messages. • Recent Msg allows you to choose a recent text message as a template.
  • Page 96 Priority allows you to set the priority level between Normal and Urgent. • Call Back # allows you to enter or omit a call back number in your message. • Save to Drafts stores a copy of the text message in your Drafts folder.
  • Page 97: Pic/Video Msg

    Your phone lets you take pictures, view them using the phone's display, and instantly send them to your friends and family. In addition to sending your pictures to friends and family, you can send them to a Picture Messages Web site for storage.
  • Page 98 Mobile # or Email, enter the recipient’s phone number or email address and press : The recipients of the message appear in the lower half of the screen. If you wish to send your text message to multiple numbers or addresses, repeat step 4.
  • Page 99: Voicemail

    Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your Voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Voicemail and personal greeting as soon as your phone is activated.
  • Page 100: New Voicemail Message Alerts

    2. Follow the system prompts to create your passcode, record your greeting, and record your name announcement. Note : You must request this feature from your service provider for it to work correctly. Note : The Voicemail setup process may vary in certain Affiliate areas.
  • Page 101: Retrieving Your Voicemail Messages

    Note : Your phone accepts messages even when it is turned off. However, you are only notified of new messages when your phone is turned on and you are in a Service Area. Retrieving Your Voicemail Messages You can review your messages directly from your phone or from any other touch-tone phone.
  • Page 102: Web Alert

    1. Press , followed by 2. Press 3. Press 4. Press the navigation key up to select Yes and press Web Alert Your phone is capable of receiving web alerts from online providers. Consult with your Service Provider for more details.
  • Page 103 Auto-Erase: If this option is On, old messages are automatically deleted from the mail boxes when they become full. This allows the new messages to be added to a full mail box without having to manually delete old messages to free up space first.
  • Page 104 To edit a preset message: 1. In the Settings menu, press 2. Press 3. Press the navigation key up or down to highlight the desired message or available entry and press 4. Press and hold message or edit the existing one and press...
  • Page 105 To set the message reminder option: 1. In the Settings menu, press 2. Press for Message Alert. 3. Press for Reminder. 4. Press the navigation key up or down to select the desired duration and press for General. for General. to select. Messaging 98...
  • Page 106: Text Message

    Inbox being full. To turn this option On or Off: 1. In the Settings menu, press 2. Press 3. Press the navigation key up or down to select Yes or No and press Text Message Text Message settings only affect text messages.
  • Page 107 To turn this option On or Off: 1. In the Settings menu, press 2. Press for Save in Outbox. 3. Press the navigation key up or down to select Yes or No and press to select. Priority There are two priority levels associated with text messaging. They are: •...
  • Page 108 4. For the Other call back #, enter the number using the keypad and press Edit Signature The Edit Signature menu allows you to create a signature of up to 15 characters that is automatically appended to all your text messages. To edit your signature, or to turn signatures on or off: 1.
  • Page 109: Voice Mail

    1. In the Settings menu, press 2. Use the navigation key to highlight Other and press 3. Enter the new voice mail # and press the left softkey for Save. To change your voice mail back to the default voice mail: 1.
  • Page 110: Tools

    Connect to PC You must insert a memory card into the phone in order to connect the phone to a computer. To transfer files between your phone and your computer: 1.
  • Page 111: File Manager

    Music application, you should place them here. Note : there is no moving of files from one folder to another folder via the phone UI. If you need to move files, connect the phone to your computer via the data cable and use the 1.
  • Page 112 3. Press 4. Enter your lock code. : If you can’t recall your lock code, try using the last four digits of either your Social Insurance Number or Mobile Directory Number or try 0000. If none of these work, call Customer Service at 1-800-Samsung.
  • Page 113: Voice Service

    Voice Service For more information, see "Voice Service" on page 36. Voice Memo You can use your phone to record brief memos to remind you of important events, phone numbers, or other items. Recording Voice Memos To record a voice memo: 1.
  • Page 114 3. Press the right softkey prior to the countdown completion. Note : A total of 10 minutes in 10 separate memos can be recorded and saved. Individual memos can record up to 60 seconds of audio. Reviewing and Erasing Memos To play the voice memos you have recorded: 1.
  • Page 115 4. Select the memo to erase. 5. Press the right softkey Erase. 6. Press the navigation key up to select Yes and press To erase all voice memos: 1. Press , followed by 2. Press for Voice Memo.
  • Page 116: Bluetooth

    For more information, see "Bluetooth" on page 73. Planner Your Planner helps organize your time and reminds you of important events. You can schedule events for either the current day, or a specific calendar date. There are four options available in the Planner: •...
  • Page 117 . When the scheduled event occurs, this entry will be displayed onscreen, making the person convenient to contact. 7. When you are finished with the event details, press the left softkey Scheduler To add an event for a specific calendar date: 1.
  • Page 118 Contacts. Scroll down to the desired Contact entry and press will be displayed onscreen, making the person convenient to contact. 9. When you are finished with the event details, press the left softkey 111 Tools for View. for Add New.
  • Page 119: Task List

    4. Enter the task description using the keypad and press the left softkey 5. Press the navigation keys left or right to select a Low or High priority. 6. Enter the Due Time and Date using the keypad. (Press the right softkey 7.
  • Page 120 If you have one or more composed memos, they are displayed. Press the left softkey 4. Enter a name using the keypad and press 5. Enter the time and date values and press the left softkey for Done. To view a countdown: 1.
  • Page 121: Viewing Events

    3. Press for Countdown. 4. Press the navigation key up or down to highlight the desired countdown and press : When viewing an existing countdown, press the navigation key left or right to cycle between the other countdown entries. Viewing Events To view your scheduled events: 1.
  • Page 122: Memo Pad

    6. Highlight Yes with the navigation key and press confirm. Memo Pad Your phone comes with a memo pad you can use to compose and store reminders and notes to help keep you organized. To compose a memo: 1. Press , followed by 2.
  • Page 123: World Time

    3. Use the navigation keys to scroll to the desired memo and press to view the memo details. To delete saved memos: 1. Press , followed by 2. Press for Memo Pad. 3. Highlight the memo you wish to delete using the navigation keys.
  • Page 124: Using The Alarm Clock

    Note : Your handset does not automatically turn DST on or off based upon the calendar date. Not all countries within a time zone may use DST. Using the Alarm Clock Your phone comes with a built-in alarm clock with multiple alarm times.
  • Page 125: Calculator

    9. Press the navigation key down once to select Snooze Interval. Press the navigation key left or right and select the desired interval. 10. Press the left softkey Calculator Your phone comes with a built-in calculator. To use the calculator: 1.
  • Page 126: Pics/Videos

    : To activate camera mode, you can also press and hold the side camera button 3. Using the phone’s main LCD as a viewfinder, aim the camera lens at your subject. To zoom in or out, press the up and down navigation keys. Note : Depending on your picture resolution, zoom levels may not be available.
  • Page 127 1. Press and hold the camera button the handset to access the Camera/Music menu. Press the camera button again to launch the camera. 2. Point the camera lens at your subject. (You can check the picture framing through the external display screen.) Note : When taking a picture with the phone closed, the subject image appears in reverse on the external display.
  • Page 128: Camera Options

    • Open the flip lid to review your image, • Press the Side Camera button again to return to the camera mode. Camera Options There are several settings associated with the full-color digital camera. These settings allow you to customize how the camera operates when taking pictures.
  • Page 129 Each of the modes allow you to increase the zoom multiple levels, depending on the picture quality setting. This allows you to get a closer view of the subject or scenery being photographed. The available sizes are: •...
  • Page 130 • Low (176x220): Allows you to take average quality images. You can save the most images in memory using this setting. : While in Capture mode, the zoom feature is available using the navigation keys. • Quality: Allows you to select between Fine, Normal, and Economy.
  • Page 131: Camcorder

    (5 or 10 seconds) and press 4. Press the left softkey in the lower left portion of the main LCD during the Self Timer countdown and the phone starts beeping.) 5. Prepare for the picture. At 3 seconds, the timer icon turns red.
  • Page 132 Note : Depending on your picture resolution, zoom levels may not be available. 5. Press the left softkey camera is steady. 6. When you are finished recording, press the left softkey again for Done 7. Press the right softkey following options: •...
  • Page 133: Camcorder Options

    These settings allow you to customize how the camcorder operates when taking videos. To set a camcorder option: 1. Start the camera. For more information, see "Camcorder" on page 124. 2. Press the right softkey 3. Press the number key corresponding to the desired option.
  • Page 134: Pic/Video Msg

    "Camera" on page 119. Pic/Video Msg Once you’ve taken a picture or video, it is automatically saved in the phone. You can share the picture or video instantly with family and friends. With Pic/Video messaging, a picture or video can be sent to up to ten people at a time using their email addresses or phone numbers (if their phones are equipped to receive picture messages).
  • Page 135: My Pics/Videos

    My Pics/Videos My Pics/Videos allows you to view pictures and videos that you have taken. Your media can be stored in the phone or in an Online Album. Online albums are remote storage space provided by your service provider that can be accessed using your phone. The locations can be used to save pictures or videos from your phone.
  • Page 136 Picture Messaging Web site you will need to establish a Picture Messaging password. This password will also allow you to log in to the Picture Messaging Web site. Please contact your service provider for the web site details to access and manage your uploaded pictures and albums.
  • Page 137: Pictbridge Print

    Printing From Your Phone The SPH-m500 comes equipped with a built-in camera that allows you to print images directly to a printer using the PictBridge technology. A USB data cable must be connected between the two devices before any printing can occur.
  • Page 138 To use PictBridge to print pictures from your phone: 1. Insert one end of the data cable into the USB slot on the printer. (Printer must support PictBridge technology.) 2. Press 3. Press 4. Insert the data cable into your phone.
  • Page 139: Settings & Info

    Note : Even when this setting is set to will be saved to the phone if the memory card is not in the phone. The File Manager can be used to move the media files to the memory card later.
  • Page 140 Account Info The Account Info screen allows you to check the details of your online album(s), such as your account number, the number of pictures you have loaded, and comments. Contact your service provider for more details. View Mode You can set the default view mode to either Portrait View or Landscape View: •...
  • Page 141: Contacts

    Adding a New Contact Your phone can store up to 500 phone numbers. Each contact entry can store up to a total of five phone numbers (plus one email address), and each entry’s name can contain up to 20 characters.
  • Page 142: Adding A Phone Number To An Existing Contact Entry

    3. Scroll down through your list of contacts to highlight the name and press : To search through your list more quickly, enter the first few letters in Name box. The display will move down the list to the first entry that matches the text in the Name box.
  • Page 143: Selecting A Ringer Type For An Entry

    9. Press the left softkey Selecting a Ringer Type for an Entry You can assign a ringer type to a Contacts entry so you can identify the caller by the ringer type. (See “Ringer Types” on page 148.) To select a ringer type for an entry: 1.
  • Page 144: Speed Dial #S

    8. Press the left softkey Speed Dial #s You can assign a speed dial number (1 or 2 digits) to up to 98 phone numbers from your Contacts that you use most frequently to the number keys, and then dial them easily whenever you want, simply...
  • Page 145: Group

    Group You can associate a preset group name to your entries to help you sort them easier in the Contacts. Four preset group names are already programmed into your phone. To change the name of a group: 1. Press , followed by 2.
  • Page 146: Memory

    4. Highlight the device you wish to send the name card to and press Note : If the device is not visible, you will be prompted to search for the device. Select and press on page 73. 139 Contacts , followed by for Contacts.
  • Page 147: Services

    3. Press the right softkey 4. Edit your card details. 5. When you are finished, press the left softkey Services This Services menu holds a directory of useful customer service and directory assistance numbers. 1. Press , followed by 2. Press for Services.
  • Page 148: Settings

    Settings Display Screen Saver Your phone offers options for what you see on the display screen when in standby mode. To change the display images: 1. Press , followed by 2. Press 3. Press 4. Press If you selected Main LCD, press the navigation keys up or...
  • Page 149 Black (for a black background) and press Note : If the menu style is set to white list, changing the color to black will force the menu style to change to black grid since there is no black list menu style available.
  • Page 150: Dialing Font

    Feather animates entry of each digit as if written by a feather quill. • Post it displays each digit as if written on post it notes. 5. If you selected Basic above, then the following options are available: Color: Press the navigation keys up or down to select one of the following and press •...
  • Page 151 6. Use the navigation keys to select the desired image and press Greeting The text greeting can be up to 14 characters and is displayed on your phone’s screen in standby mode. You may choose to display a custom greeting on the phone’s screen.
  • Page 152 6. Use the keypad to enter a new custom greeting. (See "Entering Text" on page 32.) 7. Press Backlight The backlight setting lets you select how long the display screen and keypad are backlit after any key press is made. To change the backlight setting: 1. Press , followed by 2.
  • Page 153: Text Entry

    Note : Long backlight settings reduce the battery’s talk and standby times. Sub Contrast You can change the contrast settings for the front LCD display to suit your needs. To change the sub LCD contrast: 1. Press , followed by 2.
  • Page 154 English and French dictionaries. Highlight None or French and press • Insert Space: when activated, adds a space after you select a word in T9 Mode. Highlight On or Off and press • Help: provides additional information on using T9 text entry mode.
  • Page 155: Sounds

    Selecting Ringer Types for Voice Calls, Messaging and Scheduler Your phone provides a variety of ringer options that allow you to customize your ring and volume settings. These options allow you to identify incoming calls, messages and scheduled alerts by the ring.
  • Page 156 Text Message or 5. Press the navigation button left or right to select Single Tones, Ring Tones, Melodies, or Downloads ringers. 6. Press the navigation button down and then left or right to select the desired Ringer. 7. Press...
  • Page 157 Vibrate, select On and press : You can adjust the ringer volume in standby mode (or the earpiece volume during a call) by using the volume key on the side of your phone or Samsung Bluetooth headset when equiped. Silence All There may be times when you need to silence your phone entirely.
  • Page 158 Alerts Your phone can alert you with an audible tone when you change service areas, once a minute during a voice call, or when a call has been connected. The different actions available are: • Minute Beep: An alert tone is sounded every minute that you are connected.
  • Page 159: Key Tone

    • for Power Off 5. Select On or Off using the navigation key and press save and exit. In the case of Power On and Power Off, you can also select Mystery, Crystal, and Exciting. Key Tone Your phone offers a number of options for selecting the audible tones accompanying a key press.
  • Page 160 3. Press 4. Press 5. Press the navigation key up or down to select the desired tone type. 6. Press To adjust the key tone volume: 1. Press , followed by 2. Press 3. Press 4. Press 5. Press the navigation key right to increase or left to decrease the volume.
  • Page 161: Voice Service

    For more information, see "Roaming" on page 30. Launch Pad You have the option of assigning the navigation key to an often-used function. The center navigation key cannot be changed. Pressing the navigation key in standby mode will launch the assigned feature.
  • Page 162: Others

    Abbreviated dialing allows you to program a five or six digit prefix for commonly used phone numbers. When abbreviated dialing is on, you can enter the last four or five digits and the handset will prepend the six or five digit prefix to the sequence you have entered to complete the dialing number.
  • Page 163 4. Press for Abbrev. Dial. 5. Select On or Off and press 6. Input the five or six digit prefix (for example, area code and prefix) and press To make an Abbreviated Dial call: 1. Enter the last four or five digits of the prefix phone number.
  • Page 164 4. Press 5. Enter your lock code. (The security menu is displayed.) : If you can’t recall your lock code, try using the last four digits of either your Social Insurance Number or Mobile Directory Number or try 0000. If none of these work, call Customer Service at 1-800-Samsung.
  • Page 165 3. Press for Call Setup. 4. Press for Auto Answer. 5. Press the navigation key up or down to select Yes or No. 6. Press to save and exit. Language Your phone can display text in English or French. Language selection changes all menus and voice message settings.
  • Page 166: Airplane Mode

    2. Press 3. Press Airplane Mode will display.) 4. Press 5. Press the navigation key up or down to select On, Off or On Power Up and press While in Airplane Mode, your phone’s standby screen will display “Radio off.”...
  • Page 167 Use your navigation key to scroll through to read the entire text.) 4. Press to continue. 5. Press the navigation key up or down to select On or Off. 6. Press to save and exit. When the Location feature is on, your phone’s standby screen will display the icon.
  • Page 168 3. Press 4. Select the desired Key Guard level and press and exit. : To disable keyguard with the cover closed such as when you want to take a self portrait, press the Camera and the Volume key simultaneously. Audio Routing Audio Routing directs audio either the headset exclusively or to both the headset and the phone’s speaker.
  • Page 169: Phone Info

    4. Select either Normal or Headset Only and press Phone Info The Phone Info screen displays information about your handset’s current hardware and software. The Icon Glossary option can help you identify a display icon whose function you have forgotten. 1. Press , followed by 2.
  • Page 170: Phone Security

    2. Press 3. Enter your lock code. (The security menu is displayed.) : If you can’t recall your lock code, try using the last four digits of either your Social Insurance Number or Mobile Directory Number or try 0000. If none of these work, call Customer Service at 1-800-Samsung.
  • Page 171: Unlocking Your Phone

    4 digits. 3. Re-enter your new lock code and press Calling in Lock Mode You can place calls to 911 and to your special numbers when in lock mode. To place an outgoing call in lock mode: •...
  • Page 172: Special #S

    Lock Pic/Video When your camera is locked, you must enter your lock code before taking any pictures or viewing stored pictures. To lock/unlock your phone: 1. From the Security menu, press 2. Using the navigation key, select On or Off, and press...
  • Page 173: Default Settings

    Reset Pic/Video Account Resetting the Pic/Video account erases the handset's registration information with the picture server so the next time you access your online pictures, you will need to re-register with the server. Your pictures and videos, however, are not erased.
  • Page 174: Reset Phone

    To reset your phone: 1. From the Security menu, press 2. Using the navigation key, select Yes and press 3. Using the navigation key, select Yes again to confirm and press 167 Phone Security . Your phone will reset.
  • Page 175: Safety

    Understanding the Power Save Feature If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. If your phone is active, it periodically rechecks service availability or you can check it yourself by pressing any key.
  • Page 176: Maintaining Safe Use Of And Access To Your Phone

    Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery. If it’s inoperable, return it to a dealer store or call Customer Support for service.
  • Page 177 Laws vary as to specific restrictions. Remember that safety always comes first. When using your phone in the car: • Get to know your phone and its features, such as speed dial and re-dial. • When available, use a hands-free device.
  • Page 178 U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air.
  • Page 179 Restricting Children’s Access to your Phone Your phone is not a toy. Children should not be allowed to play with it because they could hurt themselves and others, damage the phone, dial 911 by mistake or make calls that increase your phone bill.
  • Page 180: Caring For The Battery

    • In order to avoid damage, charge the battery only in temperatures that range from 32º F to 113º F (0º C to 45º C). • Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.
  • Page 181 Information to User This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment...
  • Page 182 •...
  • Page 183: Owner's Record

    The model number, regulatory number and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future.
  • Page 184: Manufacturer's Warranty

    Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if: (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering;...
  • Page 185 All replaced parts, components, boards and equipment shall become the property of SAMSUNG. If SAMSUNG determines that any Product is not covered by this Limited Warranty, Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product.
  • Page 186 This Limited Warranty allocates risk of Product failure between Purchaser and SAMSUNG, and SAMSUNG's Product pricing reflects this allocation of risk and the limitations of liability contained in this Limited Warranty. The agents, employees, distributors, and dealers of SAMSUNG are not authorized to make modifications to this Limited Warranty, or make additional warranties binding on SAMSUNG.
  • Page 187: Index

    Charging Disposal Installing Removing Bluetooth 73–77 Calculator 118 Call History 64 Erasing Making a Call From Options Saving a Phone Number From Viewing Call Waiting 26 Caller groups editing searching Caller ID 26 Camcorder 124–127 Camera 119–124 Camera Mode Options...
  • Page 188 31 Sound Settings 148 Special Numbers 165 Speed Dialing 25 T9 Text Input 33 Task List 112 Text Messaging 86 Three-Way Calling 27 Tools 103 TTY Use 28 Turning Your Phone On and Off 11 Unlocking Your Phone 164...
  • Page 189 Voice Dial Changing Voice Dial Prompts Changing Voice Dial Sensitivity Changing Voice Launch Customizing Voice Memos 106 Voice Service Activating Voicemail Clearing Notification Retrieving Setting Up Volume Settings 149 Web Alert 95 Wireless Web Downloading Items Games Launching the Browser...

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