Samsung SGH-N500 Owner's Manual

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DUAL BAND
GSM TELEPHONE
SGH-N500
OWNER'S MANUAL
Printed in Korea
Code No.: GH68-02639A
World Wide Web
http://www.samsungmobile.com
Eng. 02/2002. Rev.1.0

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Summary of Contents for Samsung SGH-N500

  • Page 1 DUAL BAND GSM TELEPHONE SGH-N500 OWNER’S MANUAL Printed in Korea Code No.: GH68-02639A World Wide Web http://www.samsungmobile.com Eng. 02/2002. Rev.1.0...
  • Page 2 The information in this manual is believed to be correct at the time of printing; Samsung reserves the right, however, to change or modify any of the specifications without notice. Some of the contents in this manual may differ from your phone, depending on the software...
  • Page 3: Table Of Contents

    C o n t e n t s Safety Precautions ....Unpacking ..... . Your Phone .
  • Page 4 C o n t e n t s (continued) Phonebook ..... Storing a Phone Number with a Name ..Phonebook Options .
  • Page 5 C o n t e n t s (continued) Games ......111 WWW Services ....112 Home (Menu 8-1) .
  • Page 6: Safety Precautions

    Your package contains the following items. key. Give your In addition, you can obtain the following accessories for your phone from your local SAMSUNG dealer: • Cigarette lighter adapter • Simple hands-free car kit • Standard battery •...
  • Page 7: Your Phone

    Your Phone Phone Layout The following illustration shows the main elements of your phone. Service light Display Microphone Earpiece Earphone jack Your Phone Soft keys Perform the functions indicated by the text above them (in the bottom line of the display). In the menu facility, scrolls through the menu options and phonebook memory.
  • Page 8 Your Phone Display Display Layout The display comprises three areas. Area Description First line Displays various icons (see opposite). Middle lines Display messages, instructions and any information that you enter (number to be dialled, for example). Last line Shows the functions currently assigned to the two soft keys.Or shows various types of information, such as missed calls, call diverting...
  • Page 9: Getting Started

    Your Phone Backlight The display and keypad are illuminated by a backlight. When you press any key, the backlight comes on. To specify the length of time for which the backlight is active, set the Backlight menu option (5-1-5); see page 82 for further details.
  • Page 10 Getting Started 3. Slide the SIM card holder in the direction of the arrow and hold it in position. 4. Insert the SIM card under the tab, ensuring that the cut corner is lower right and the gold contacts of the card face into the phone. Getting Started 5.
  • Page 11: Charging A Battery

    A travel adapter is provided with your phone. Use only approved batteries and chargers. Ask your local SAMSUNG dealer for further details. The phone can be used while the battery is charging. N o t e: You must fully charge the battery before using your phone for the first time.
  • Page 12: Switching The Phone On/Off

    Getting Started Switching the Phone On/Off 1. Hold down for more than one second to switch the phone on. Note: If “Insert SIM Card” appears on the display, please check that the SIM card is correctly inserted. The phone requires a 3 V SIM card. Please contact your service provider if you experience any problems.
  • Page 13: Call Functions

    Call Functions Making a Call When the idle screen is displayed, key in the area code and phone number and press N o t e: If you have set the Auto Redial option (5 - 1 - 7) to O N (see page 83) and the person called does not answer or the line is busy, the number is redialled automatically up to ten times.
  • Page 14: Adjusting The Volume

    Call Functions Adjusting the Volume During a call, if you wish to adjust the earpiece volume, use the up or down navigation key. Call Functions Answering or Rejecting a Call When somebody calls you, the phone rings and the phone icon in the middle of the screen flashes. If the caller can be identified, the caller’s phone number (or name if stored in your phonebook) is displayed.
  • Page 15: Viewing Missed Calls

    Call Functions Viewing Missed Calls If you are unable to answer a call for any reason, you can find out who was calling you, provided that this service is available. In this way, you can call the person back, if necessary. The number of missed calls is displayed on the idle screen immediately after the call was missed.
  • Page 16: In-Call Options

    Call Functions In-Call Options Your phone provides a number of control functions during a call. To access these functions during a call, press the Options soft key. Switching the Microphone Off (Mute) You can temporarily switch your phone’s microphone off, so that the other party cannot hear you. Example: You wish to say something to another person in the room but do not want the other party to hear you.
  • Page 17 Call Functions Putting a Call on Hold You can place the current call on hold whenever you want. You can make another call while you have a call in progress if this service is supported by the network. Of these two calls, one is active and the other is on hold and you can swap between the calls.
  • Page 18 Call Functions Making a Multiparty Call A multiparty call is a network service that allows up to six people to take part simultaneously in a multiparty or conference call. For more information, contact your service provider. Setting up the Multiparty Call 1.
  • Page 19: Entering Text

    Call Functions Muting/Sending Key Tones These options allow you to turn the key tones off or on. If the Mute keys option is selected, your phone does not transmit the key tones. Note: To communicate with answering machines or computerised telephony systems, the S e n d k e y s option must be selected.
  • Page 20: Changing The Text Input Mode

    Entering Text Changing the Text Input Mode 1. When you are in a field that allows characters to be entered, you will notice the text input mode indicator in the lower right corner of the display. Save Text input mode indicator: ABC: ABC mode NUM: Number mode...
  • Page 21: Using The Abc Mode

    Entering Text There are three shift options: • Lower Case (no shift indicator) • Initial Cap ( indicator) • Caps Lock ( indicator) P ress one or more times to display the appro- priate shift indicator and continue typing normally. David Shift indicator N o t e: To exit the text input mode without saving your...
  • Page 22: Using The Number Mode

    Entering Text Using the Number Mode The Number mode enables you to enter numbers in a text message (a telephone number, for example). Press the keys corresponding to the required digits before manually switching back to the appropriate text entry mode. Using the Symbolic Mode The Symbolic mode enables you to enter various symbols.
  • Page 23: Phonebook Options

    P h o n e b o o k 6. If you do not want to save the number and name in the suggested location, press location number and enter your preferred location by pressing the number keys. 7. Press OK to store the name and number. You can access the phonebook options by pressing the Options soft key, or scroll through the memory with...
  • Page 24: Speed-Dialling By Sim Memory Location

    P h o n e b o o k Edit Allows you to edit a number and name stored in the phonebook. Erase Allows you to erase a number and name stored in the phonebook. You are asked to confirm that you wish to erase the name and number from the phonebook by pressing the Yes soft key.
  • Page 25: Searching For And Dialling A Number In The Phonebook

    P h o n e b o o k Searching for and Dialling a Number in the Phonebook 1. When the idle screen is displayed, press the PhoneBook soft key. 2. If your SIM card provides Service Dialling Number (SDN) and Information Number services, press the OK soft key when Find Entry is highlighted.
  • Page 26: Selecting Functions And Options

    Selecting Functions and Options Your phone offers a set of functions that allow you to customise your phone. These functions are arranged in menus and sub-menus, accessed via the two soft keys. Each menu and sub-menu allows you to view and alter the settings of a particular function. The roles of the soft keys vary according to the current context;...
  • Page 27: Using The Menus

    Using the Menus The phone offers a range of functions that allow you to tailor the phone to your needs. These functions are arranged in menus and sub-menus. The menus and sub-menus can be accessed by scrolling or by using the shortcuts. Accessing Menu Functions by Scrolling 1.
  • Page 28: Menu Structure

    Using the Menus Menu Structure Menus let you check or change your phone settings. The following outline shows the menu structure. Note: You can only see menu 0, if your SIM card supports the SIM Application To o l k i t. This is a network feature.
  • Page 29: Call Records

    Using the Menus Main menu level 1 5. Settings 2. Network Serv i c e s 3. Security Settings 4. LCD S e t t i n g s 5. Browser Settings 6. Service Colour 6. Org a n i s e r 1, Scheduler 2.
  • Page 30: Dialled Calls (Menu 1-3)

    Call Records Dialled Calls This option lets you view the last 15 numbers dialled. You can also: • Edit the number and save it in the phonebook • Redial the number • Delete the number from the list Call Time This option lets you view the timers for calls made and received.
  • Page 31: Messages

    M e s s a g e s Your phone receives voice mail notification messages, and the Short Message Service(SMS) messages. Vo i c e mail and SMS are network services. Please contact your service provider for more inform a t i o n . When the icon appears, you have received voice mail.
  • Page 32: Write Messages (Menu 2-3)

    M e s s a g e s To scroll through the messages, press the You can choose the following options, by pressing the Options soft key. Text Reply: allows you to reply by sending a text message. You can also: •...
  • Page 33: Preset Message List (Menu 2-4)

    M e s s a g e s Preset Message List Using this menu, you can preset up to five messages that you use most frequently. This menu shows the preset message list. Scroll through the list using key. When the required message number appears, press the Options soft key.
  • Page 34: Picture Messages (Menu 2-7)

    M e s s a g e s The last five messages are also stored for later retrieval. Please contact your service provider for more information. The following options are available. Read: lets you view the first message. Scroll through the message using .
  • Page 35 Call records Discard: allows you to discard the picture message without saving it. Cut Number: allows you to extract a number from the picture message, so that you can call the number or save it in the phonebook. N o t e: Each picture message is made up of several text messages;therefore, sending one picture message may cost more than one text m e s s a g e .
  • Page 36: Voice Functions

    Voice Functions You can use the Voice feature to customize various settings, such as the: • Voice Dial • Voice Command • Voice Memo • Voice Active • AnswerPhone Voice Dial The voice dialling feature allows you to make phone calls by saying a voice tag that has been added to a d e s i red name and phone number.
  • Page 37 Voice Functions Voice Dial Record Allows you to record name tags and allocate them to numbers for voice dialling. Say the name you want to use for voice dialling after you hear a voice prompt. For best results, use names with at least two syllables, or use both a first and last name.
  • Page 38: Voice Command (Menu 3-2)

    Voice Functions Voice Command This menu allows you to get quick access to the frequently used menus by saying your own voice command. You can select the following functions: Voice Command Record: The most frequently used menu functions are programmable with your own voice commands.
  • Page 39: Voice Active (Menu 3-4)

    Voice Functions Voice Active This setting automatically enables the voice dial or voice command mode when you press the down navigation key in idle mode. The following options are available: OFF: The voice dial or voice command mode must be activated manually.
  • Page 40: Tones

    Tones You can use the Tones menu to customise various sound settings, such as the: • Ringing tone or melody, volume and type • Sounds made when you press a key, make an error or receive a message N o t e: The silent mode allows you to turn the various tones off when discretion is required.
  • Page 41: Ring Volume (Menu 4-3)

    T o n e s To... Then press the... Enter a rest key (press the key until the rest is of the required length). Delete notes key. Move a note a key (for semitone up or down example, the note A changes to A#, B, C, C#, and so on in the scale each time you pre s s...
  • Page 42: Keypad Tone (Menu 4-6)

    T o n e s Light only: only the backlight is switched on; the phone neither rings nor vibrates. Melody: the phone rings using the ringing tone selected via menu option 4-1. Vibration: the phone vibrates but does not ring. Vibra+Melody: the phone both rings and vibrates.
  • Page 43: Settings

    S e t t i n g s Many diff e rent features of your phone can be customised to suit your pre f e rences. All of these f e a t u res are accessed via the S e t t i n g s m e n u . Phone Settings Greeting Message This option allows you to set a greeting message to...
  • Page 44 S e t t i n g s Own Number N o t e: The contents of this menu may vary, depending on the SIM card. You can enter your own name and number using this menu. If you have subscribed to the Alternate Line Service, you can select a line with The following options are available: Edit: allows you to edit name and number.
  • Page 45 S e t t i n g s Any-key Answer Depending on the setting of the Any-key Answer option, you can answer an incoming call by pressing and the Reject soft key. any key, except To reject the call, press or the Reject soft key.
  • Page 46: Network Services (Menu 5-2)

    S e t t i n g s Caller ID You can prevent your phone number from being displayed on the phone of the person being called. N o t e: Some networks do not allow the user to change this setting. The following options are available.
  • Page 47 S e t t i n g s Call Diverting N o t e: Some call divert options may not be shown if they are not supported by your network o p e r a t o r. This network service enables incoming calls to be rerouted to the number that you specify.
  • Page 48 S e t t i n g s 3. Press the Remove soft key. The phone sends your settings to the network and the network’s acknowledgement is displayed. You can also deactivate all call diverting settings by selecting the Cancel All option. N o t e: When all calls are diverted, one of the indicators below is displayed on the last line of the display,if supported by your SIM card.
  • Page 49 S e t t i n g s service provider using this option. You must enter the current password before you can specify a new one. Once you have entered a new password, you are asked to confirm it by entering it again. Call Waiting This network service enables you to be informed when someone is trying to reach you during another call.
  • Page 50 S e t t i n g s Line Identification This option allows you to view the following line identification settings. CLIP (Calling Line Identification Presentation) / COLP (Connected Line Identification Presentation) If these network functions are active, the caller’s number is displayed during a call.
  • Page 51: Security Settings (Menu 5-3)

    S e t t i n g s Outside Access: enables you to allow or prohibit calls to numbers other than those nominated for the Closed User Group. This feature depends on the nature of your CUG subscription. Please check with your service provider.
  • Page 52: Lcd Settings (Menu 5-4)

    S e t t i n g s The following options are available. Enable: you are required to enter the phone password when you switch the phone on. Disable: you are not asked to enter the phone password when you switch the phone on. Change Password The Change Password feature allows you to change your current phone password to a new one.
  • Page 53: Browser Settings (Menu 5-5)

    S e t t i n g s Clock: The LCD displays an analogue clock. To display the normal mode for a while, press any key. N o t e: Press any key to access Normal mode in Image or Clock mode. It returns automatically if no key is pressed within the predetermined amount of time.
  • Page 54: Service Colour (Menu 5-6)

    S e t t i n g s Service Colour Menu 5-6 There are five colours available for the service light: green, orange, red, violet, and blue. You can scroll through these colours, by pressing the key. Press the Select soft key to select the required colour.
  • Page 55: Organiser

    Organiser The Organiser feature enables you to: • Write your schedule or to do list • Use a calculator • Set the current date and time • Set the alarm so that the phone rings at a specific time (to remind you of an appointment for example) •...
  • Page 56: Alarm (Menu 6-2)

    O r g a n i s e r To schedule a new event, proceed as follows. 1. When the calendar is displayed, use the to select the month, the select the week and the select the day. You can also use the Go to date menu option to specify the date.
  • Page 57: Calculator (Menu 6-3)

    O r g a n i s e r To set the alarm, proceed as follows. 1. Select an alarm type by pressing the Select soft key. The Set Alarm option allows you to set the alarm time or days of the week. 2.
  • Page 58 O r g a n i s e r Examples: Expression Key Sequence 12*3+5= 12x3+5 34+57= 34+57 45+57= 48-23= 48-23 14-23= 68*25= 68x25 68*40= 35/14= 35/14 98/14= 10% of 200 200x10 10=? % of 100 10/100 10% premium of 200 200+10 10% discount of 200 200-10 square of 4 reciprocal of 8...
  • Page 59: Calendar (Menu 6-5)

    O r g a n i s e r key. You can choose the following options, by pressing the Options soft key. New: allows you to create a new task. Mark: allows you to mark a task as completed. Edit: allows you to edit an existing task. Sort: allows you to sort the tasks by priority (high, low) or by status (done, undo).
  • Page 60: Clock (Menu 6-7)

    O r g a n i s e r Clock Set Time This option allows you to change the time displayed, using the 24-hour system. N o t e: Before setting the time, you must specify your time zone, via the World Ti m e menu option (6 - 6) . Set Date This option allows you to change the date displayed.
  • Page 61: Www Services

    WWW Services You can use your phone as a Web Browser. You can obtain up-to-date news, weather, sport, and other information as well as use e-mail and other Internet services. Please contact your service provider to open your Internet account. To use the Web Browser, you must indicate your phone number via the Own Number menu option (5-1-2).
  • Page 62: Navigating With The Wap Browser

    WWW Services Navigating with the WAP Browser You can surf the Internet using either the phone keys or the WAP Browser menu. Using the Phone Keys When surfing the Internet, the phone keys function differently from the phone mode. To... Then press the...
  • Page 63: Entering Text, Numbers, Or Symbols

    WWW Services Entering Text, Numbers, or Symbols When you are prompted to enter text, the current text entry mode appears above the right soft key: abc/Abc/ABC, NUM or SYM 1 ~ 4. To change modes, press the right soft key until the required mode is displayed.
  • Page 64 WWW Services Additional Services 3. Setting the Ring Ty p e To distinguish between incoming calls on the two lines, you can select a different ring tone for each line with the Ring Tone menu option (4-1). See page 74 for further details.
  • Page 65: Solving Problems

    Solving Problems Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary service call. When you switch your phone on, the following messages appear Insert SIM Card • Check that the SIM card is correctly installed. •...
  • Page 66 If the above guidelines do not enable you to solve the problem, take a note of: • The model and serial numbers of your phone • Your warranty details • A clear description of the problem Then contact your local dealer or SAMSUNG after-sales service.
  • Page 67: Reference Information

    Reference Information Access Codes T h e re are several access codes that are used by your phone and its SIM card. These codes help you pro t e c t the phone against unauthorised use. The access codes (except for the PUK and PUK2 codes) can be changed using the Security Settings menu options (5-3).
  • Page 68: Using The Batteries

    Reference Information The PUK (Personal Unblocking Key) is re q u i red to change a blocked PIN. The PUK may be supplied with the SIM card. If not, contact your local serv i c e p ro v i d e r. If you key in an incorrect PUKten times in succession, the SIM card cannot be used anymore.
  • Page 69: Safety Information

    Reference Information • Use only Samsung-approved batteries and re c h a rge your battery only with Samsung-appro v e d c h a rgers. When a charger is not in use, disconnect it from the power source. Do not leave the battery connected to a charger for more than a week, since overc h a rging may shorten its life.
  • Page 70 Reference Information Operating Environment • Remember to follow any special regulations in force in any area and always switch off your phone whenever it is forbidden to use it, or when it may cause interference or danger (in a hospital for example).
  • Page 71 Reference Information • Do not attempt to open the phone. Non-expert handling of the phone may damage it. • Do not drop or knock the phone. Rough handling may damage the internal circuits. • Do not use harsh chemicals, cleaning solvents or s t rong detergents to clean the phone.
  • Page 72: Glossary

    G l o s s a r y To help you understand the main technical terms and abbreviations used in this booklet and take full advantage of the features on your mobile phone, here are a few definitions. ALS (Alternate Line Service) Capability of associating two alternate lines with one SIM card.
  • Page 73 G l o s s a r y GSM (Global System for Mobile Communication) International standard for cellular communication, guaranteeing compatibility between the various network operators. GSM covers most European countries and many other parts of the world. Line Identification Services Service allowing subscribers to view or block the telephone numbers of callers.
  • Page 74: Index

    G l o s s a r y Soft Keys Keys marked on the phone, the purpose of which: • Varies according to the function that you are currently using • Is indicated on the bottom line of the display just above the corresponding key Voice Mail Computerised answering service that automatically...
  • Page 75 I n d e x Dialled Calls (1-3) • 56 Dialling • 22 Language (5-1-3) • 81 Display • 12 Last number redialling • 23 contrast • 98 automatic • 83 icons • 13 language • 77 layout • 12 Diverting calls (5-2-1) •...
  • Page 76: Solving Problems

    I n d e x Settings alarm • 103 User groups • 93 browser • 99 date• 110 language• 81 Vibration • 77 LCD • 97 Voice Active (3-4) • 72 network • 85 Voice Command (3-2) • 70 phone • 80 Voice Dial (3-1) •...

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