Arris Surf-Board SBG6700-AC Quick Start Manual

Gateway Label
The gateway label is located on the bottom
of your SBG6700-AC Wireless Gateway (see
gateway label below).
To receive high-speed Internet service, your
service provider may request the Media
Access Control (MAC) address (see HFC MAC
ID) and serial number (see S/N) listed on the
gateway label.
You may need the following gateway label
information to activate your gateway and set
up a wireless network connection:
• Model: Gateway model name
• SSID: Default name of your 2.4 GHz or 5 GHz
wireless network. It is highly recommended
that you change the default network name or
add more wireless networks.
• WI-FI SECURITY KEY: Wireless network
password to access your wireless network. It
is highly recommended that you change the
default Wi-Fi Security Key to a more secure
password to protect your wireless network
from unauthorized access.
• S/N: Gateway serial number. Your service
provider may request the serial number to
activate your gateway.
• HFC MAC ID: Your service provider may
request the Media Access Control (MAC)
number to activate your gateway.
If the label is not attached,
please refer to the bottom of
your gateway
Notes
Write your additional wireless network names and
passwords here for future reference:
SSID #1:
Wi-Fi Security Key #1:
SSID #2:
Wi-Fi Security Key #2:
SSID #3:
Wi-Fi Security Key #3:
Additional SSID:
Add'l Wi-Fi Security Key:
© 2015 ARRIS Enterprises, Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in
any form or by any means without written permission from ARRIS
Enterprises, Inc.
ARRIS, SURFboard, and the ARRIS logo are all trademarks or
registered trademarks of ARRIS Enterprises, Inc. Other trademarks
and trade names may be used in this document to refer to either
the entities claiming the marks and the names of their products.
ARRIS disclaims proprietary interest in the marks and names of
others.
All other product or service names are the property of their
respective owners. No part of the contents of this document may be
reproduced or transmitted in any form or by any means without the
written permission of the publisher.
ARSVD01669-a 09/2015
.
4
Wireless Cable Modem Gateway
Quick Start Guide
In the Box What You Should Know
The SBG6700-AC is a combination wireless cable modem and router
that uses DOCSIS
or wireless Internet access to your computer and other wireless
network devices on your home or small business network. The
SBG6700-AC
SBG6700-AC connects to the existing coaxial cable connection in
Wireless Cable
your home and does not require any new wiring.
Modem Gateway
This quick start guide will help you install your SBG6700-AC and set
up a secure wireless network connection on your home or small
business network.
Power Supply
To take advantage of the 802.11ac wireless performance or
beamforming capabilities, your wireless connected devices must
Ethernet Cable
also support 802.11ac. For optimal performance with 802.11ac, you
should connect any wireless devices using older protocols to the 2.4
GHz wireless network (not the 802.11ac 5 GHz wireless network).
Software License
To customize your wireless network connection and other
& Warranty Card
advanced gateway settings, see the SURFboard SBG6700‑AC User
Guide for more information. It is available online at the ARRIS
Support
Support website: www.arris.com/consumer.
Information Card
Frequently asked questions (FAQs) and additional product
documentation are also available on the ARRIS Support website.
Quick Start Guide
IMPORTANT! During the installation or gateway activation, you may
have to contact your service provider for assistance. To save time,
make sure you have the Gateway model name (SBG6700-AC), HFC
MAC ID, and Serial Number (S/N) listed on the gateway label on
the bottom of your SBG6700-AC.
BEFORE RETURNING THIS PRODUCT TO THE STORE for any reason, please call ARRIS Technical
Support for assistance: 1-877-466-8646
For Comcast subscribers only, please visit www.comcast.com/activate before calling Comcast
or ARRIS.
SBG6700-AC
3.0 technology to provide ultra high-speed wired
®