VTech SN5127 Quick Start Manual page 108

How do you get warranty service?
To obtain warranty service in the USA, please visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to
www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user's manual - a
check of the Product's controls and features may save you a service
call.
Except as provided by applicable law, you assume the risk of loss
or damage during transit and transportation and are responsible
for delivery or handling charges incurred in the transport of the
Product(s) to the service location. VTech will return repaired or
replaced Product under this limited warranty. Transportation,
delivery or handling charges are prepaid. VTech assumes no risk
for damage or loss of the Product in transit. If the Product failure is
not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, VTech will notify you and
will request that you authorize the cost of repair prior to any further
repair activity. You must pay for the cost of repair and return shipping
costs for the repair of Products that are not covered by this limited
warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the
Product to the VTech service location along with a description of
the malfunction or difficulty; and
2. Include a "valid proof of purchase" (sales receipt) identifying the
Product purchased (Product model) and the date of purchase or
receipt; and
3. Provide your name, complete and correct mailing address, and
telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you
and VTech. It supersedes all other written or oral communications
related to this Product. VTech provides no other warranties for
this Product. The warranty exclusively describes all of VTech's
responsibilities regarding the Product. There are no other express
warranties. No one is authorized to make modifications to this limited
warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal
rights, and you may also have other rights, which vary from state to
state or province to province.
Limitations: Implied warranties, including those of fitness for a
particular purpose and merchantability (an unwritten warranty that
the Product is fit for ordinary use) are limited to one year from the
date of purchase. Some states/provinces do not allow limitations
on how long an implied warranty lasts, so the above limitation may
not apply to you. In no event shall VTech be liable for any indirect,
special, incidental, consequential, or similar damages (including, but
not limited to lost profits or revenue, inability to use the Product or
other associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this Product. Some
states/provinces do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of purchase
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