VTech 18150 TWIN User Manual page 99

• If you subscribe to voicemail service, change the
number of rings so that your answering system
answers before your voicemail answers. To determine
how many rings activate your voicemail, contact your
telephone service provider.
• If there is a fax machine connected to the same
telephone line, try disconnecting the fax machine. If
that solves the problem, consult your
fax machine documentation for information on
compatibility with answering systems.
System does not respond to remote commands.
• Make sure to enter your remote access code
correctly.
• Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If you
hear clicks, the phone is not a touch-tone telephone
and cannot activate the answering system.
• The answering system may not detect the remote
access code while your announcement is playing.
Try waiting until the announcement is over before
entering the code.
• There may be interference on the phone line you are
using. Press dialing keys firmly.
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