I have PocketMirror installed, but I still cannot get my
Question:
Microsoft Outlook information to HotSync?
Open Microsoft Outlook, click on the
Answer:
and select
Folder List
Delete the contents in this folder and then perform the HotSync operation
again.
Fatal Errors
I am receiving "Fatal Errors" when using the i500?
Question:
When you receive a fatal error message, it can sometimes be
Answer:
caused by information copied during a HotSync or other applications not
operating correctly. To fix this problem, create a new user profile and
perform a HotSync
Perform a hard reset (for more information on performing a hard
1.
reset, see the i500 Online Guide) and place the i500 into the cradle.
Launch the Palm
2.
computer.
Click on
3.
Tools
Click the
4.
Click
5.
OK
Press the HotSync button on the cradle.
6.
Select the new user profile in the HotSync dialog box.
7.
Add one application at a time from the old profile to determine if one
8.
is corrupted.
. Locate and click on the PocketMirror folder.
®
operation. To create a new user profile:
TM
Desktop application on the desktop/laptop
and select
button and enter a name for the user.
New
exit the User screen.
.
Users
Section 2: Understanding Your Phone
drop down menu,
View
2R: Troubleshooting 173