Troubleshooting and tips
SmartCard reader is not recognised.
Cause
Chip card inserted incorrectly.
SmartCard PIN forgotten
Cause
PIN forgotten
SmartCard lost
Cause
SmartCard lost
Acoustic warnings
Errors
Acoustic error messages
Cause
A beep sounds every few seconds.
The battery is almost flat.
72
Troubleshooting
► Make sure you have inserted your
SmartCard into the SmartCard reader
with the chip facing upwards/downwards
(device-dependent).
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
Troubleshooting
► If you work in a network, contact your
system administrator, who can unlock your
Tablet PC with a supervisor PIN.
Troubleshooting
► If you work in a network, contact your
system administrator, who can boot your
Tablet PC with a Supervisor SmartCard.
Troubleshooting
► Charge the battery.
Fujitsu