Samsung SMX-C10 User Manual page 138

troubleshooting
Connecting to a computer
Symptom
When using the movies,
a computer does not
recognize your camcorder.
Cannot play a movie file
properly on a PC.
Intelli-studio does not
function properly.
The image or sound on your
camcorder is not played on
your computer properly.
The playback screen is
paused or distorted.
124_English
Disconnect the USB cable from the computer and camcorder, restart the
•
computer, then reconnect it correctly.
A video codec is needed to play the file recorded on your camcorder. Install or run
•
the built-in edit software (Intelli-studio).
Make sure you insert the connector in the correct direction, and connect the USB
•
cable to the USB jack on your camcorder firmly.
Disconnect the cable from the computer and camcorder, restart the computer.
•
Reconnect it properly.
Your computer may not have the necessary performance specifications to play-
•
back a video file. Check the recommended computer specifications.
Exit the Intelli-studio application, and restart the Windows computer.
•
Intelli-studio is not Macintosh compliant.
•
• Set "PC Software" to "On" in the Settings menu.
According to your computer type, the Intelli-studio program may not run automati-
•
cally. In this case, open the desired CD-ROM drive that has the Intelli-studio program
in My Computer and run iStudio.exe.
Movie playback or sound may stop temporarily depending on your computer.
•
The movie or sound copied to your computer is not affected.
• If your camcorder is connected to a computer that does not support Hi-speed
USB (USB2.0), the images or sound may not be played back correctly.
The images and sound copied to your computer are not affected.
Check the system requirements to play a movie.
•
Exit all other applications running on the current computer.
•
If a recorded movie is played on your camcorder when it is connected to a
•
computer, the image may not play smoothly, depending on the transfer speed.
Please copy the file to your PC, and then play it back.
Explanation/Solution
page 97