Q-See QCW4MP1PT-AU User Manual

Wi-fi series 4mp pan tilt camera with 16x digital zoom

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User Manual

WELCOME!
Congratulations on your latest pur-
chase and welcome to the Q-See
family. This guide will help get your
camera up and running.

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Table of Contents
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Summary of Contents for Q-See QCW4MP1PT-AU

  • Page 1: User Manual

    User Manual WELCOME! Congratulations on your latest pur- chase and welcome to the Q-See family. This guide will help get your camera up and running.
  • Page 2: Download The App

    Q-See Plus app. There are monthly fees for this service payable directly to Q-See USA with any pricing displayed in the app in US$ amounts. Exchange rate fees and other fees may apply as levied by your bank and credit card provider.
  • Page 3 Next Enter an email address and password to use for your account. Tick “I have read and agreed Q-see Plus Privacy Policy” once read. Veri cation code You should receive an email with a veri ca- tion code within minutes. Be sure you will have quick access to the email address used.
  • Page 4: Wireless Mode

    (wired mode). Chose step 3 below if you wish to use wireless mode or skip step 3 and go to step 4 if you wish to use wired mode. Add QCW4MP1PT-AU to Q-See Plus App Wireless Mode After login using your Q-see account, press...
  • Page 5 Wi-Fi Cameras under the Add Device Page, choose Yes, go to Wi-Fi settings allow the mobile phone to connect to the camera via local Wi-Fi. ensure that your mobile device is connected to the Wi-Fi network wish to use for your camera. Launch the app on your mobile device.
  • Page 6 Wi-Fi camera are in range of the Wi-Fi signal and each other. While Q-See Plus con gures your camera, your mobile device may begin to make a chime noise, this is normal and you can lower the volume slightly if you wish.
  • Page 7 After adding device successfully to your Wi-Fi network, setup you Time Zone, tap Start Preview to start viewing and con- trolling the Wi-Fi PTZ Camera. If you completed Step 3 successfully, skip Step 4.
  • Page 8 Add QCW4MP1PT-AU to Q-See Plus App Wired/Troubleshooting Mode If you are having issues connecting your QCW Wi-Fi camera to the desired Wi-Fi network, this tutorial will show you how to establish the connection with the help of a standard Ethernet cable.
  • Page 9 Wi-Fi Cameras under the Add Device Page, choose No, I want wired connection to allow the mobile phone to connect to the camera using an ethernet cable. Use an ethernet cable to connect your wi ptz camera to a free LAN port your router.
  • Page 10 Type admin (PTZ camera default pass- word) to establish connection. After adding device successfully to your local network, setup you Time Zone Go to Setting by pressing the icon in the top right corner...
  • Page 11 Select Wi-Fi Con g Select the Wi-Fi Network you wish to connet your camera to, and type in your Wi-Fi’s password QCW Cameras are only compatible with 2.4Ghz Wi-Fi network. Select Wi-Fi Con g Once you successfully add your Wi-Fi net- work information to the camera, you may now disconnect the ethernet cable from your camera.
  • Page 12 Q-See Plus App Camera Preview/Control Interface Switch live preview resolution Turn on/o Mic Switch between one screen and four screen view Switch to Horizontal View Pause View history record/playback Tap to talk *See next page Record to mobile phone Snap image to mobile phone...
  • Page 13 Turn of speaker on Micro-SD card Full-screen view Pause Press to go to Back Up Choose to view footage recorded on Q-See Global Cloud storage (when enabled through subscription) Choose the date Drag or slide to view recorded footage (Orange=Motion Detection) Choose/Press one available footage Press to save footage to your mobile’s local storage...
  • Page 14 Google Home Setup (Optional) This step is optional for Google Home houses only. It is not essential for operation In the Google Home app on your mobile device, Select Menu Select Home Control In order to stream your feed to a TV or Monitor, a Chrome Cast is required and must be linked to your Google account.
  • Page 15 Search or scroll down to nd Q-See Plus under the list, Press to add Enter the Username Password of your Q-see Plus Account to link to Google Home Select Sign In Q-See Plus will require your authorization to access your account Select Authorize...
  • Page 16 Q-See Plus will add the device from your account into Google Home Select your Camera assign a room Ao room must be assigned to your camera. The name of the room will be use to identify your camera. Select Done, now you can tell google to...
  • Page 17 Alexa (Echo Spot & Echo Show) only. It is not essential for operation In the Alexa App on your mobile device, select the Menu button in the top left corner Select Skills Search for Q-See Select Q-See Plus Select Enable...
  • Page 18 Enter the Username and Password of your Q-See plus account, then select Sign in Amazon requires authorization to access your Q-See Plus Account Select Authorize con rmation page will appear when the account is successfully linked Close the window by pressing the...
  • Page 19 A prompt to discover devices will appear, Select Discover Devices Alexa will begin to discover devices associated with your Q-See Plus account You must edit the name of your device before it can be used with Alexa Select the Device...
  • Page 20: Troubleshooting

    “Wi Analyzer” by Farproc. Q: I have signed into the Q-See Plus app but I can’t get my camera to display. A: Assuming you setup the Wi-Fi camera correctly with your Q-See plus account at beginning.
  • Page 21 Internet browser on your mobile device to check if the Internet works. If the problem persists, restart your camera by disconnecting and reconnecting the camera’s power adaptor and then sign into your Q-See Plus mobile app again to check if this xes the problem.
  • Page 22: Need Help

    Need Help? Q-See Australia Support Email: Email: support@q-see.com.au Q-See Australia Support Telephone: Phone: (02) 9748 8899 Q-See Australia Unit 12, 71-83 Asquith Street, Silverwater, NSW 2128 Australia www.q-see.com.au...

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