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Solving Image or Sound Problems
Check the solutions in these sections if you have any problems with projected
images or sound.
g g Related Links
• "Solutions to Sound Problems"
• "Solutions When Image File Names are not Displayed Correctly in PC Free"
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Solutions When No Image Appears
If no image appears, try the following solutions:
• Press the [A/V Mute] button on the remote control to see if the image was
temporarily turned off.
• Make sure all necessary cables are securely connected and the power is on
for the projector and connected video sources.
• Press the projector's power button to wake it from standby or sleep mode.
Also, check if the connected computer is in sleep mode or displaying a
blank screen saver.
• To project an image source connected to the Computer2/Monitor Out port,
set Monitor Out Port to Computer2 in the projector's Extended menu.
Extended > Operation > Monitor Out Port
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• Adjust the Brightness setting in the projector's Image menu.
• Adjust Brightness Settings.
Settings > Brightness Settings
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• Check the Display setting in the projector's Extended menu to make sure
Messages is set to On.
• If the projector does not respond when you press the control panel buttons,
the buttons may be locked for security. Unlock the buttons in the Control
Panel Lock setting in the projector's Settings menu or use the remote
control to turn on the projector.
Settings > Lock Setting > Control Panel Lock
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• For images projected with Windows Media Center, reduce the screen size
from full screen mode.
• For images projected from applications using Windows DirectX, turn off
DirectX functions.
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• The projector may not be able to project copyrighted videos that you play
back on a computer. For more details, see the manual supplied with the
computer.
• "Input Signal Settings - Signal Menu"
• "Image Quality Settings - Image Menu"
• "Unlocking the Projector's Buttons"
Solutions When "No Signal" Message Appears
If the "No Signal" message appears, try the following solutions:
• Press the [Source Search] button and wait a few seconds for an image to
appear.
• Turn on the connected computer or video source, and press play to begin
your presentation, if necessary.
• Check that all cables required for projection are securely connected.
• If you are projecting from a laptop computer, make sure it is set up to
display on an external monitor.
• If necessary, turn off the projector and the connected computer or video
source, and then turn them back on.
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