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TP-Link TX-W6961N Quick Installation Manual page 2

N300 wireless gpon router
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LED Indicators
LED
Status
Indication
On
Power is on.
Power
O
Power is o .
On
The router is registered with the ISP.
GPON
Flashing
The router is trying to register with the ISP.
O
The router is not yet registered with the ISP.
On
The router is unable to transmit optical signal.
LOS
Flashing
No optical signal is received or the received signal is too weak.
O
The router is receiving optical signal properly.
On
A device is connected to the LAN port.
LAN
Flashing
The LAN port is transmitting or receiving data.
O
No device is connected to the LAN port.
On
The wireless radio band is enabled.
Wi-Fi
Flashing
The router is transmitting or receiving data via Wi-Fi.
O
The wireless radio band is disabled.
The LED stays on for 30 seconds when a WPS connection is
On/O
WPS
established, then turns o .
Flashing
WPS connection is in progress. This may take up to 2 minutes.
FAQ (Frequently Asked Questions)
Q1. What can I do if I cannot access the web management page?
A1. Make sure that the computer is properly connected to the router via the Ethernet cable.
A2. Make sure that the computer connected to the router is set to obtain an IP address automatically. Refer to
Q6 for instructions.
A3. Make sure that http://tplinkwifi.net or http://192.168.1.1 is correctly entered, or use another web browser
and try again.
A4. Disable then enable the network adapter being used.
A5. Restore the router to its factory default settings and reconfigure the router by following the instructions in
this Quick Installation Guide.
Q2. What can I do if I cannot access the Internet?
A1. Make sure that all cables are connected properly and securely to the router.
A2. Check the GPON LED and make sure that it is lit and stable, indicating that the router is registered with the
ISP. If not, make sure that the provided GPON SN and/or GPON Password are entered correctly in the
Advanced > Network > GPON Settings page.
A3. Disconnect and reconnect the fiber cable to the router. Wait for 2 minutes and try again.
A4. Make sure that the computer connected to the router is set to obtain an IP address automatically. Refer to
Q6 for instructions.
A6. Contact your ISP if the problem still exists.
Q3. How do I restore my router to its factory default settings?
A. With the router powered on, use a pin to press and hold the
RESET button on the side panel of the router for about 5
seconds until all LEDs turn back on momentarily, then
release the button.
Q4. What can I do if I forget my web management page username and/or password?
A. Refer to Q3 to restore the router and then use admin for both username and password to log in.
Q5. What can I do if I forget my wireless network password?
A1. The default Wireless Password is printed on the product label of the router.
A2. If the default Wireless Password has been changed, log in to the router's web management page and go to
Basic > Wireless to retrieve or reset your password.
Q6. How do I change my computer's setting to obtain an IP address automatically?
A. To change the computer's network settings, follow the steps below.
For MAC OS X
1. Click the Apple icon on the upper-left corner of the taskbar.
2. Go to System Preferences > Network.
3. Select Ethernet in the left panel.
4. Under Configure IPv4, select Using DHCP.
5. Click Apply.
For Windows 7/8/8.1/10
1. Right-click the Network icon (e.g.
) on the system tray and select Open Network and Sharing Center > Change
!
adapter settings.
2. Right-click the wired network connection (Local Area Connection or Ethernet by default) and select Properties.
3. Double-click Internet Protocol Version 4 (TCP/IPv4).
4. Select both Obtain an IP address automatically and Obtain DNS server address automatically, then click OK.
5. Click OK again to save your configuration.
For Windows XP
1. Right-click the Network icon (e.g.
) on the system tray and select Open Network Connections.
2. Right-click the wired network connection (Local Area Connection by default) and select Properties.
3. Double-click Internet Protocol (TCP/IP).
4. Select both Obtain an IP address automatically and Obtain DNS server address automatically, then click OK.
5. Click OK again to save your configuration.
RESET Button - Press and hold for about 5
seconds until all LEDs turn back on momentarily

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