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16. IS THERE A PROBLEM ?
PROBLEMS
• Water runs through the
holes in the soleplate.
• Droplets of water run
through the "Precision
Steam Jet" nozzle.
• No burst of freshness.
• White streaks come
through the holes in the
soleplate.
• Brown streaks come
through the holes in the
soleplate and stain the linen.
• The soleplate is dirty or
brown and may stain the
linen.
• There is little or no steam.
• Steam escapes from the
boiler cap.
• Steam escapes under the
appliance.
HELPLINE:
If you have any product problems or queries with your product, please telephone our Customer Relations
Team on : 0845 602 1454 – UK (calls charged at local rate)
(01) 4751947 – Ireland
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Take it to a local civic waste collection point.
POSSIBLE CAUSES
• The boiler is too full.
• Your thermostat is not working :
the temperature is always too low.
• You are using steam before the iron
is hot enough.
• The water has condensed in the
pipes because you are using steam for
the first time or you have not used it
for some time.
• The steam output control is set too
high for the temperature set on the
iron.
• The soleplate is not hot enough.
• The water has condensed in the
pipes because you are using the
"Precision Steam Jet" function for the
first time or you have not used it for
some time.
• The slide is not positioned properly.
• The cartridge is not positioned
properly.
• The cartridge is empty.
• Your boiler has a build-up of scale
because it is not rinsed out regularly.
• You are using chemical descaling
agents or additives in the water
for ironing.
• Your linen is not rinsed sufficiently or
you have ironed a new garment before
washing it.
• You are ironing at too high
a temperature.
• You are using starch.
• The boiler is empty.
• The boiler is not yet ready.
• The steam output control dial is set
at minimum.
• Cap screwed on incorrectly.
• The seal on the cap is damaged.
• The equipment is faulty.
SOLUTIONS
• Do not fill the boiler right up to the top.
• Contact an Approved Service Centre.
• Wait for the iron temperature control
light to go out before ironing.
• Press the steam control button away
from your ironing board until the iron
produces steam.
• Decrease the steam output while iro-
ning at low temperature (steam output
control dial on the control panel).
• Wait until the soleplate has reached
the correct temperature (iron tempe-
rature light goes out).
• Press the steam control button
(beneath the iron handle) holding it
away from your ironing board, before
activating the "Precision Steam Jet"
or "burst of freshness" button (on the
iron handle).
• Move the slide to the downward posi-
tion: "Fresh on" .
• Insert the cartridge in its housing,
pressing down firmly (audible "click").
Close the drawer again by pushing it
horizontally (audible "click").
• Change the cartridge (spare cartridge
provided in the product packaging).
• Rinse out the boiler after every 10
uses (see paragraph 13). If your water
is hard, increase the frequency.
• Never add this type of product in the
boiler (see our recommendations
regarding water to be used).
• Ensure linen is rinsed thoroughly
to remove any soap deposits or
chemicals on new garments.
• See our recommendations regarding
temperature control setting.
• Always spray starch onto the reverse
side of the fabric to be ironed.
• Fill the boiler.
• After switching on, wait for the steam
indicator light to go out
(after 7 mins.).
• Increase the steam output (control
dial on the control panel).
• Screw the cap back on.
• Change the cap seal (sachet in the
packaging).
• Stop using the generator and contact
an Approved Service Centre.
Consult our web site : www.rowenta.co.uk
GB
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