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Using Your Phone
Turning Your Phone On/Off
Home Screen Mode
To turn your phone on, press and hold the
You can select one of the two modes: Home
and EasyHome. Instructions in this guide
Power/Lock
key.
are written based on Home mode.
To turn your phone off, press and hold the
Home mode—Standard experience for
Power/Lock
key until the Phone options are
users who are familiar with Android.
shown. Tap
Power off
> OK.
EasyHome mode—Simplified and easier
Locking/Unlocking the Screen
experience for the first-time smartphone
user.
To turn on your screen, quickly double-tap
it, or press the
Power/Lock
key. Then swipe
1.
>
the screen up to unlock it.
Settings
You can also drag an app shortcut icon at
2. Choose the mode you want to use.
the bottom of the screen in any direction to
open the app.
To turn off your screen and prevent
accidental key presses, press the
Power/
Lock
key.
Advanced Calling
You can make High-Definition Voice
and Video Calls, and surf the web while
you talk on the phone, when you add
Advanced Calling to your line. Visit
verizonwireless.com/AdvancedCalling
to learn how.
Copying Content from Your
Old Phone
From the Home screen, tap
Apps
>
For help transferring contacts, photos
>
Home screen
>
Select
Home.
and other content from your old phone,
visit verizonwireless.com/cloud.
Learning More
Managing Your Account
My Verizon Mobile App
The Help app gives you tips, videos
and other information on how to
use your phone, including:
Making Calls
International Travel
Voice Mail
Sending Texts
Getting Apps
Taking Photos
Customer Service
Accessibility Settings
From your computer, visit
verizonwireless.com/support.
Download a User Guide from
User Guide
verizonwireless.com/support
or call
(877) 268-7589
to
order a copy.
Additional Information
Your Wireless Device and Third-Party Services
Verizon Wireless is the mobile carrier associated with this
Manage your account, track your
wireless device, but many services and features offered
usage, edit account information,
through this wireless device are provided by or in conjunction
with third parties. Verizon Wireless is not responsible for
pay your bill and more.
your use of this wireless device or any non–Verizon Wireless
applications, services and products, including any personal
information you choose to use, submit or share with others.
Specific third-party terms and conditions, terms of use,
and privacy policies shall apply. Please review carefully all
For features and rates when
applicable terms and conditions and policies prior to using
traveling outside the US, visit
this wireless device and any associated application, product
verizonwireless.com/international.
or service.
Hearing Aid Compatibility Information
This phone has been tested and rated for use with hearing
aids for some of the wireless technologies that it uses.
Call
(800)
922-0204.
However, there may be some newer wireless technologies
used in this phone that have not been tested yet for use with
Follow us @VZWSupport.
hearing aids. It is important to try the different features of
this phone thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you hear
any interfering noise. Consult your service provider or the
manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange
policies, consult your service provider or phone retailer.
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