Troubleshooting - RocketFish RF-MSE12 User Manual

Uninstalling the Mouse Suite
To uninstall the Mouse Suite:
Click the Mouse Suite tab.
1
Click Uninstall. A confirmation message displays.
2
Click Yes to uninstall or No to cancel.
3

Troubleshooting

If you have any problems with your mouse, complete the following:
• Check the system requirements to make sure that your system is
compatible.
• Check to see if the batteries in the mouse are installed correctly. Make
sure the polarity of the batteries corresponds with the polarity signs
inside the mouse battery compartments.
• Check the mouse LED. If it glows red, it indicates the battery power is
low. Replace the old batteries with new batteries immediately.
Once the Mouse Suite (see Installing the Mouse Suite software on page
6) is installed on your computer, the battery status of your mouse is
displayed by moving the mouse over the mouse icon in your system tray.
See Using the Mouse Suite system tray icon on page 12.
• Check the USB mouse function in your system's BIOS if the mouse fails to
work. The function should be enabled for normal use.
If your PC BIOS setup has mouse options, make sure they are set to
default settings. If you are not familiar with the BIOS, refer to your PC's
manual for more information.
• Use the mouse on a clean, flat, non-slippery surface in order to ensure
smooth and accurate cursor action. If you use a mouse pad, darker colors
require more battery power.
• Contact your dealer for support with any other questions you may have.
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