Dell Diagnostics - Dell PP17S Setup Manual

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in "Lockups and
Software Problems" on page 47 and run the
Dell Diagnostics before you contact Dell for
technical assistance.
It is recommended that you print these
procedures before you begin.
NOTICE: Dell Diagnostics works only on
Dell computers.
Starting Dell Diagnostics
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
1. Ensure that the computer is connected to an
electrical outlet that is known to be working
properly.
Hold down the <Fn> key while pressing the
2.
power button to turn on the system.
3. Follow the on-screen instructions.
NOTE: If your computer cannot display a
Using Support Tools
screen image, running the diagnostics will
start testing the display. The diagnostics
will beep while testing the display. If the
display still does not show anything, try
connecting an external monitor or contact
Dell, see "Contacting Dell" on page 44.
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