Troubleshooting - Samsung MG14J3020CM User Manual

Troubleshooting and information code

Troubleshooting

Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem
General
The buttons cannot be Foreign matter may
pressed properly. be caught between the
buttons.
For touch models:
Moisture is on the
exterior.
Child lock is activated.
The time is not Power is not supplied.
displayed.
The Eco (power-saving)
function is set.
The oven does not Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered
in foreign matter.
The oven stops while The user has opened the
in operation. door to turn food over.
40 English
MG14J3020CM_AC_DE68-04270B-02_EN+CFR.indb 40
Cause Action
Remove the foreign matter
and try again.
Wipe the moisture from
the exterior.
Deactivate Child lock.
Make sure power is
supplied.
Turn off the Eco function.
Make sure power is
supplied.
Close the door and try
again.
Remove the foreign matter
and try again.
After turning over the
food, press the Start button
again to start operation.
Problem Cause
The power turns off The oven has been
during operation. cooking for an extended
period of time.
The cooling fan is not
working.
Trying to operate the
oven without food inside.
There is not sufficient
ventilation space for the
oven.
Several power plugs are
being used in the same
socket.
There is no power to Power is not supplied.
the oven.
There is a popping Cooking sealed food or
sound during using a container with a
operation, and the lid may causes popping
oven doesn't work. sounds.
The oven exterior There is not sufficient
is too hot during ventilation space for the
operation. oven. There are intake/
exhaust outlets on the
front and rear of the
oven for ventilation.
Objects are on top of the
oven.
Action
After cooking for an
extended period of time,
let the oven cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation. Keep the gaps
specified in the product
installation guide.
Designate only one socket
to be used for the oven.
Make sure power is
supplied.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
Keep the gaps specified
in the product installation
guide.
Remove all objects on the
top of the oven.
2017-12-21 9:45:01