Volkswagen Tiguan Owner's Manual
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Table of Contents

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Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland
Owner's manual*
Owner's manual
Composition Media, Discover Media (Generation 2)
Service schedule
Description of symbols
Thank you for choosing Volkswagen
About this owner's manual
Owner's manual

Safety

Accessories, modifications, repairs
and renewal of parts
Abbreviations
Index
Epilog
http://www.vw-manual.co.uk/browse?7&token=deniol2172xjKhhhjJ3Pby9gS&lang=en-GB&doc=5NA012720AB&link=3&preventShowIndivisualManualMessage=true[27/10/2016 22:58:22]
Owner's manual
Owner's manual
Safety

General information

Checklist

Observe the following information both before and during every journey to ensure your own safety, and the safety of all passengers and other
road users
 :
Check that all lights and turn signals are working properly.
Check the tyre pressure ( Wheels and tyres) and fuel level ( Filling the tank).
Ensure that you have a good, clear view through all of the windows.
Air intake to the engine must not be obstructed, and the engine must not be covered with any kind of insulating materials .
Secure any objects and luggage in the stowage compartments, the luggage compartment or on the roof Transporting items Transporting
items .
Ensure that you are able to operate the pedals freely at all times.
Secure any children travelling in the vehicle in a restraint system suitable for their weight and size Child seat ISOFIX see Child seat Top
tether see Child seat Safe transport of children.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of the occupants Seats Sitting position.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be securely fastened.
Assume a correct sitting position before setting off and maintain this position while driving. This also applies to all passengers Seats
Fasten your seat belt correctly before setting off and keep it properly fastened throughout the journey. This also applies to all
passengers Seat belts Seat belts.
Each vehicle occupant must sit in a seat of their own and must have their own seat belt.
Never drive if your driving ability is impaired, e.g. by medication, alcohol or drugs.
Do not allow yourself to be distracted from the traffic, e.g. by passengers, telephone calls, opening menus and making adjustments to
settings.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Observe traffic regulations and speed limits.
When travelling long distances, stop and take a break regularly – at least every 2 hours.

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Summary of Contents for Volkswagen Tiguan

  • Page 1: General Information

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Owner's manual* Owner's manual Owner's manual Composition Media, Discover Media (Generation 2) Service schedule Description of symbols Owner's manual Thank you for choosing Volkswagen About this owner's manual Owner's manual Safety Safety...
  • Page 2 In some countries, special safety standards and emissions-related regulations apply that the vehicle may not comply with. Volkswagen recommends that you visit your Volkswagen dealership before travelling abroad to find out about any legal requirements and the following issues at your destination: Does the vehicle need any technical modifications for driving abroad, e.g.
  • Page 3 NOTICE Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate servicing work or lack of Genuine Parts. Regular servicing of your vehicle not only maintains its value, it also ensures that your vehicle remains roadworthy and in perfect working order.
  • Page 4: Correct Sitting Position

    The seat belts and airbags can only provide a maximum level of protection if a correct sitting position is assumed. Volkswagen recommends using a Volkswagen dealership for this purpose. Volkswagen recommends the following seating position for your own safety and to reduce the level of injury in the event of a sudden braking manoeuvre or an accident: The following applies to all vehicle occupants: Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level.
  • Page 5: Seat Belts

    →   . The qualified workshop must use correct spare parts that are compatible with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen dealership for this purpose. http://www.vw-manual.co.uk/browse?7&token=deniol2172xjKhhhjJ3Pby9gS&lang=en-GB&doc=5NA012720AB&link=3&preventShowIndivisualManualMessage=true[27/10/2016 22:58:22]...
  • Page 6 Have damaged seat belts immediately replaced by new seat belts that have been approved by Volkswagen for the vehicle. Seat belts subjected to stress and stretched during an accident must be replaced by a qualified workshop. Renewal may be necessary even if there is no apparent damage.
  • Page 7 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Lights up Possible cause Remedy or flashes Driver seat belt is not fastened. Fasten seat belts. The front passenger seat belt is not fastened if the front passenger seat is occupied. Remove objects from the front passenger seat and stow them Objects on the front passenger seat.
  • Page 8 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Introduction   First read and observe the introductory information and safety warnings → Fig. 4 The physical principles involved in a frontal collision are relatively simple. As soon as the vehicle is in motion  , both the moving vehicle...
  • Page 9 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Each airbag can only be triggered once. To achieve best possible protection, seat belts must always be worn properly. This also ensures that protection is provided in accidents in which the airbag is not triggered. Any vehicle occupants not wearing a seat belt can be thrown out of the vehicle and sustain more severe or even fatal injuries as a result.
  • Page 10 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Always fasten the seat belt correctly before every journey and keep it fastened while the vehicle is in motion. Twisted seat belt If it is difficult to remove the seat belt from the belt guide, the seat belt may have become twisted if it was returned too quickly into the side trim: Take hold of the latch plate then slowly and carefully pull out the seat belt.
  • Page 11 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Insert the latch plate securely into the buckle belonging to the occupied seat → Fig. 9   . Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.
  • Page 12: Seat Belt Height Adjuster

    If a person's physical build prevents them from routing the seat belt properly, contact a qualified workshop to find out about any special modifications so that the seat belts and airbags can provide the optimum level of protection. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 13 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Introduction   First read and observe the introductory information and safety warnings The seat belt height adjusters for the front seats can be used to adjust the position of the seat belt on the shoulder so that it can be fastened properly: →...
  • Page 14 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Seat belts may become damaged during any work on the belt tensioners or while removing or refitting any vehicle parts in conjunction with any other repair work. This damage will not always be noticeable. The consequence may be that the belt tensioners could function incorrectly, or not function at all, in the event of an accident.
  • Page 15: Airbag System

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Setting in driving profile selection (Driving Mode Selection) In vehicles with driving profile selection, the proactive occupant protection system is adjusted to the specific vehicle settings when the Sport or → Driving Profile Selection Off-road driving profiles are selected  ...
  • Page 16 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Introduction This chapter contains information on the following subjects: → Types of front passenger front airbag system   → Indicator lamp   → Description and function of the airbags   → Front airbags  ...
  • Page 17 → Introduction   First read and observe the introductory information and safety warnings Volkswagen offers two different front airbag systems for front passengers: Features of the front passenger front airbag that can Features of the front passenger front airbag that can...
  • Page 18 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland seconds. If the PASSENGER AIR BAG indicator lamp in the upper section of the centre console does not light up continuously when the front passenger front airbag is deactivated, or lights up with the...
  • Page 19: Front Airbags

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Belt height adjuster for the front seats. Warning lamp and belt status display. Front airbags for driver and front passenger. Side airbags for the driver, front passenger and, if applicable, for the rear outer seats.
  • Page 20 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 16 Location and deployment zone of the front passenger front airbag. → Introduction   First read and observe the introductory information and safety warnings In conjunction with the seat belts, the front airbag system gives the front occupants additional protection for the head and chest in the event of a →...
  • Page 21 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Introduction   First read and observe the introductory information and safety warnings The front passenger front airbag must be disabled if you fit a rear-facing child seat to the front passenger seat.
  • Page 22: Side Airbags

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland To prevent damage to the airbag system, only switch the front passenger front airbag on and off when the ignition is switched off. It is the driver's responsibility to ensure that the key-operated switch is set to the correct position.
  • Page 23: Curtain Airbags

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING Once triggered, the airbag inflates at high speed. Always leave the deployment zones of the side airbags clear. Vehicle occupants sitting on the front seats and rear outer seats must never carry any people, pets or objects in the deployment zone between themselves and the airbags.
  • Page 24: Safe Transport Of Children

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Only push the sun blinds over to the side windows if no items are attached to them (e.g. pens or the remote control for a garage door). Knee airbags Fig. 21 On the driver side: location of the knee airbag Fig.
  • Page 25 → Basic information on fitting and using child seats cases   . Volkswagen recommends child seats from the Volkswagen range of accessories. These child seats have been developed and approved for use in Volkswagen vehicles. Observe the instructions and information for vehicles with an N1 approval →...
  • Page 26 Weight classes 2/3: groups 2 and 3 include child seats with a backrest, and booster seats with no backrest. Child seats with a backrest have integrated seat routing and side cushions, and so provide better protection than booster seats with no backrest. Volkswagen therefore recommends the use of child seats with a backrest.
  • Page 27 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 24 A typical airbag label on the sun visor. Fig. 25 A typical airbag label on the B-pillar. → Introduction   First read and observe the introductory information and safety warnings Country-specific regulations The standards and regulations governing the use of child seats and child seat securing mechanisms differ from country to country.
  • Page 28 Some child seats are not suitable for use on the front passenger seat. Any child seat fitted on the front passenger seat must be specially authorised by the manufacturer for this use in vehicles with front and side airbags. Volkswagen dealerships keep an up-to-date list of authorised child seats.
  • Page 29 Child seats with a support foot can be used only on the front passenger seat and the outer rear seats →  . Recommended child seat securing systems Volkswagen recommends that child seats are secured as follows: Infant carrier or rear-facing child seat: ISOFIX and support foot. Front-facing child seat: ISOFIX and top tether and possibly support foot also. WARNING Incorrect use of the support foot can cause severe or fatal injuries.
  • Page 30 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 27 Fitting a typical ISOFIX child seat with the attachment arms. → Introduction   First read and observe the introductory information and safety warnings Quick guide to ISOFIX and i-Size installation The table below shows the options for securing ISOFIX or i-Size child seats to ISOFIX anchor points at the various possible seats in the vehicle.
  • Page 31 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Pull on both sides of the child seat to check whether the seat has clicked properly into place. If the child seat is fitted with a support foot, the foot must sit firmly on the floor of the vehicle.
  • Page 32: In An Emergency

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If you want to fit a child seat from the "universal" (u) approval category in your vehicle, you must first ensure that it is approved for the seat position in question. Important information is given on the orange ECE approval label on the child seat. Installation options are shown in the table below.
  • Page 33 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland the country-specific regulations concerning high-visibility waistcoats. Take all vehicle keys with you when you leave the vehicle. Place the warning triangle in position to draw the attention of other road users to your vehicle.
  • Page 34 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland First aid kit, warning triangle, high-visibility waistcoat and fire extinguisher Fig. 30 In the boot lid: holder for the warning triangle. High-visibility waistcoat Depending on the vehicle equipment level, stowage areas for storing a high-visibility waistcoat may be found in the front door trims →...
  • Page 35 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 31 Triggered active bonnet. In the event of a collision at the front of the vehicle, the active bonnet will be triggered by sensors in the front bumper in the speed range from around 25 to 55 km/h (15 to 34 mph).
  • Page 36 An engine and transmission guard may prove useful, depending on the conditions in which the vehicle is to be driven. An engine and transmission guard can reduce the risk of damage to the vehicle's underbody and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads. Volkswagen recommends using a Volkswagen dealership for this purpose. WARNING Driving under the influence of alcohol, drugs, medication or narcotics can cause serious accidents and fatal injuries.
  • Page 37: Side View

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland System limits → Introduction   First read and observe the introductory information and safety warnings The assistance systems have physical and system-related limitations. Under certain circumstances, system reactions may therefore occur unexpectedly or with some delay from the driver's perspective. You should therefore always be prepared to take full control of the vehicle if necessary.
  • Page 38: Front View

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 32 Side view of the vehicle. → Fig. 32 Key to  : Roof aerial → Consumer information   → Filling the tank Tank flap   Roof railing → Roof carrier  ...
  • Page 39 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 33 Front view of the vehicle. Key to → Fig. 33  : Windscreen with: → Wipers - Windscreen wipers   - Windscreen heating → Heating and air conditioning system   - Rain/light sensor →...
  • Page 40: Rear View

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland - Park Assist → Park Assist   Fog lights or dynamic cornering light → Lights   → Changing bulbs   Items ④, ⑤, ⑦ and ⑧ are at the same position on the left and right sides of the vehicle.
  • Page 41 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Park Assist - Park Assist   → Towing a trailer Towing bracket   → Tow-starting and towing Mounting for the rear towing eye behind a cover   Items ③, ⑤, ⑥ and ⑦ are at the same position on the left and right sides of the vehicle.
  • Page 42 - For flick wipe x - For the windscreen wash and wipe system - For the rear window wiper - For the rear window wash and wipe system - Buttons for operating the Volkswagen information and infotainment systems → Instrument cluster operation  ...
  • Page 43: Vehicle Interior

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland - Buttons for operating the cruise control system and the speed limiter – – → Cruise control system   → Speed limiter   – – - Buttons for operating the Adaptive Cruise Control (ACC) →...
  • Page 44 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 38 Dash panel near open front passenger door (left-hand drive vehicles). The controls are mirrored in right-hand drive vehicles. → Fig. 37 Key to  : Lever for opening the stowage compartment →...
  • Page 45: Roof Console

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland - Fold in the exterior mirrors Boot lid release button → Transporting items   → Drink holder Bottle holder   → Stowage area Stowage compartment for high-visibility waistcoat   Reflector in the front and rear vehicle doors →...
  • Page 46 Information call : the information call function can be used to call the Volkswagen Service hotline. The information call function is available only in some sales regions.
  • Page 47 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 42 Side areas of the luggage compartment. → Fig. 41 → Fig. 42 Key for   and   : Luggage compartment cover → Transporting items   → Load-through hatch Release lever for the load-through hatch  ...
  • Page 48 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 43 Overview of the upper section of the centre console. → Fig. 43 Key to  : Indicator lamp for the front passenger front airbag switch-off function → Airbag system   → Heating and air conditioning system Vent for indirect ventilation  ...
  • Page 49 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 45 Overview of the lower section of the centre console (right-hand drive vehicles). → Fig. 44 Key to  : Lever for: - Manual gearbox → Manual gearbox: selecting a gear  ...
  • Page 50: Driver Information

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 46 Overview of the rear section of the centre console → Fig. 46 Key to  : Vents → Heating and air conditioning system   Controls for: → Heating and air conditioning system - Climatronic air conditioning system  ...
  • Page 51 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 47 Dash panel: analogue instrument cluster. → Introduction   First read and observe the introductory information and safety warnings → Fig. 47 Descriptions of the instruments   : Rev. counter (running engine speed in revolutions x 1,000 per minute). The start of the red zone on the dial indicates the maximum engine speed that may be used in each gear when the engine is warm and after it has been run in properly.
  • Page 52 → Manual gearbox: selecting a gear   . Information profiles To select a specific information profile, go to the Views menu in the Volkswagen information system → Instrument cluster   . The Active Info Display shows additional information in the centre of the dials →...
  • Page 53 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland With some vehicle equipment levels, the Active Info Display is able to display a detailed map. To display this map, select the Navigation menu item in the Volkswagen information system → Instrument cluster  ...
  • Page 54 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 50 On the dash panel above the steering wheel: Head-up Display Switching the Head-up Display on or off Press the control → Fig. 49   to switch the Head-up Display on or off.
  • Page 55 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 51 On the instrument cluster display: bonnet open, boot lid open, front left door open, right rear door open. → Introduction   First read and observe the introductory information and safety warnings...
  • Page 56 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Engine code (EC) Personalisation: welcome and user selection Open doors, bonnet and boot lid The instrument cluster display indicates if any doors, or the bonnet or boot lid, are open once the vehicle has been unlocked, and while the vehicle is in motion.
  • Page 57 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Selector lever positions (dual clutch gearbox DSG ) The gear selected is displayed on the side of the selector lever and on the display in the instrument cluster. The instrument cluster display may ®...
  • Page 58   First read and observe the introductory information and safety warnings The size and layout of the Volkswagen information system menus and displays depends on the vehicle electronics and the level of vehicle equipment. Qualified workshops can programme and modify other functions depending on the vehicle equipment level. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 59 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland and 59 minutes or 99 hours and 59 minutes journey time or 1,999.9 km or 9,999.9 km distance Long-term travelled. If one of these maximum limits is exceeded, the memory is automatically deleted and reset to 0.
  • Page 60: Driver Alert System

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Warning and information messages → Introduction   First read and observe the introductory information and safety warnings The system runs a check on certain components and functions in the vehicle when the ignition is switched on or while the vehicle is in motion.
  • Page 61 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Introduction   First read and observe the introductory information and safety warnings The Driver Alert System informs the driver if their driving shows signs of tiredness. Fig. 52 On the instrument cluster display: Driver Alert System.
  • Page 62 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The vehicle is stationary for longer than 15 minutes. The Driver Alert System is automatically reset in case of long slow drives (speed less than 65 km/h (40 mph)). If the speed is increased, the system evaluates the driving behaviour again.
  • Page 63 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Display The road signs detected by Dynamic Road Sign Display system are displayed on the instrument cluster → Fig. 53   and, depending on the navigation system installed in the vehicle, also on the infotainment system display. Depending on the equipment level, a notification may also →...
  • Page 64 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland when towing a trailer, e.g. applicable speed limits and no-overtaking signs, can be activated or deactivated using the button and the Driver assistance function buttons in the Infotainment system. In trailer mode, the speed warning of the Dynamic Road Sign Display can be adjusted to the type of trailer or to legal requirements. The settings can be adjusted in increments of 10 km/h (6 mph) within a range between 60 km/h (37 mph) and 130 km/h (80 mph).
  • Page 65: Fuel Gauge

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never ignore any text messages. Stop the vehicle as soon as it is possible and safe to do so. NOTICE Please observe the following points in order to avoid impairing the proper function of the system: Regularly clean the camera's field of view, and keep it free from snow and ice.
  • Page 66 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 54 In the instrument cluster: fuel gauge for petrol and diesel. → Introduction   First read and observe the introductory information and safety warnings Fuel gauge Lit up Possible cause/remedy  ...
  • Page 67 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Vehicle status → Introduction   First read and observe the introductory information and safety warnings Menu Function Information and settings for the driving data display (multifunction display) → Driving data display Driving data (Multifunction display) →...
  • Page 68: Service Interval Display

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland After the engine has cooled down, check the coolant level and refill if → Checking the coolant level and refilling coolant Ⓑ Normal area the level is too low   . If the warning lamp does not go out although the coolant level is OK, this indicates a cooling system problem.
  • Page 69 Versions and displays can vary as different versions of the instrument cluster and of the infotainment system are available. Service schedules at Volkswagen are divided into two categories, oil change service and inspections. The service interval display provides information on the next service which includes an oil change and on the next scheduled inspection. Scheduled services can also be found in the service schedule.
  • Page 70 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the oil change service has been reset manually, the service interval display switches to a fixed service interval, even in vehicles with a flexible oil change service. The service message will disappear after a few seconds, when the engine is running, or when the...
  • Page 71 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Fig. 58 To open the menu or information display shown in the selection menu, press   ① or wait until the menu or information display opens automatically after a few seconds.
  • Page 72 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Make the desired changes with the arrow buttons on the multifunction steering wheel. If necessary, press and hold the buttons to increase or decrease the values quickly. Use the button on the multifunction steering wheel to mark or confirm the selection.
  • Page 73 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switches Rear Traffic Alert on and off → Lane change system (Side Assist) incl. Rear Traffic Rear Traffic Alert Alert   . → Adaptive Cruise Control (ACC) Adaptive Cruise Control (ACC) display  ...
  • Page 74 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Go to a qualified workshop immediately. All brake pads should be checked and renewed as necessary. Lit up: Electronic Stability Control (ESC) switched off by the system or Electronic Stability Control (ESC) faulty →...
  • Page 75 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland ® control system for diesel vehicles (AdBlue   . Lane keeping system (Lane Assist) switched on but not active → Lane keeping system (Lane Assist)   . Adaptive Cruise Control (ACC) currently not available →...
  • Page 76 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause accidents and serious injuries. Never ignore any illuminated warning lamps or text messages.
  • Page 77 Menu overview The following menu overview is an example of the infotainment system menu structure. The size and layout of the Volkswagen information system menu depends on the vehicle electronics and the level of vehicle equipment.
  • Page 78 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The following systems can be activated or deactivated: – Area monitoring system (Front Assist), Front Assist (area monitoring system) – Advance warning, – Distance warning display → Area monitoring system (Front Assist) incl. City Emergency Brake  ...
  • Page 79 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The following systems can be activated or deactivated: – Synchronous adjustment of the exterior mirrors, Mirrors – Mirror lowering function in reverse gear, Mirrors and wipers – Folding in when parked → Mirrors  ...
  • Page 80 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland – Date, – Date format. The following functions can be set: – Distance, – Speed, Units – – Temperature, – Volumes, – Consumption, – Pressure. The following data are displayed: – Vehicle identification number, Service –...
  • Page 81 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Arrow buttons for changing to the lap timer. Opening the performance monitor Press the button on the Infotainment system. Touch the Selection function button. Touch the Sport function button. MENU OR: press the button on the Infotainment system.
  • Page 82 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Accidents and injuries can occur if the driver is distracted. Operating the Infotainment system can distract you from the road. Always drive carefully and responsibly. NOTICE When starting from cold, avoid high engine speeds, driving at full throttle and over-loading the engine.
  • Page 83 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Cancel current lap End time measurement Pause time measurement Start new lap Display intermediate time Display statistics Opening the lap timer → Performance monitor To access the lap timer, you must first open the performance monitor  ...
  • Page 84 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Cancel current lap During a running time measurement, touch the function button to pause measurement ⑦. Time measurement is cancelled and the lap time is deleted. --: --:--.-- is displayed in the statistics.
  • Page 85 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Manual A vehicle key is permanently assigned to a user account. Key assignment Automatically The vehicle key is automatically assigned to the new selected user Settings account. Assign key to current user account Assign a vehicle key to a user account.
  • Page 86: Steering Wheel

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland account you want and manually assign it to the vehicle key. Steering wheel Adjusting the steering wheel position Fig. 64 Below the steering wheel in the steering column trim: lever for mechanical adjustment of the steering wheel position.
  • Page 87: Opening And Closing

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Opening and closing Vehicle key set Introduction This chapter contains information on the following subjects: → Vehicle key   → Changing the button cell   DANGER Swallowing batteries with a diameter of 20 mm, or other button cells, can result in severe or even fatal injuries within a very short period of time.
  • Page 88 You will need to quote the vehicle identification number when ordering a vehicle key. Several vehicle keys can be authorised for one vehicle. You can obtain new vehicle keys at a Volkswagen dealership or qualified workshop. NOTICE Every electric vehicle key contains electronic components. Protect the key from damage, moisture and excessive vibration.
  • Page 89 Key to  : Remove the cover. Remove the button cell. Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a qualified workshop. Changing the button cell (battery) Fold out the key bit. → Fig. 67 Remove the cover on the rear of the vehicle key with a suitable object  ...
  • Page 90 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Applies to: vehicles with Keyless Access locking and starting system: the vehicle can be locked only when the ignition has been switched off OR the driver has switched off the engine before leaving the vehicle.
  • Page 91 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The vehicle is at a standstill and the vehicle key has been removed. → Locking the vehicle after the airbag has been triggered OR: in an accident, when airbags have triggered   .
  • Page 92 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Convenience opening and closing See Windows – Functions → Windows   . → Glass roof See Glass roof – Functions   . Depending on the mirror function set in the infotainment system, the exterior mirrors fold out when the vehicle is unlocked using the button and surround lighting is switched on →...
  • Page 93 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland In vehicles with SAFELOCK: the SAFELOCK mechanism is not activated → SAFELOCK   . → Operation and display in the infotainment system In some cases, the vehicle automatically unlocks all doors and the boot lid  ...
  • Page 94 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Open the door. Closing and locking the doors Switch off the ignition. Close the driver or front passenger door. Touch the sensor surface on the outside of the driver or front passenger door handle once .
  • Page 95 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland operating range at the same time. If at least one window is open and sensor surface in a door handle is continuously activated, all windows will close. It is possible that all windows will open if the jet of water or steam is moved away from a door handle sensor surface briefly and then moved back onto it →...
  • Page 96 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Before locking the vehicle, press the button for switching off the interior monitoring system and anti-tow alarm once → Interior monitoring system and anti-tow alarm   . The following applies when SAFELOCK is deactivated: The vehicle can be unlocked and opened from the inside using the door release lever.
  • Page 97 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switching off the alarm Unlock the vehicle using the unlocking button on the vehicle key. OR switch on the ignition using a valid vehicle key. In vehicles with Keyless Access, the alarm can be switched off by gripping the door handle →...
  • Page 98 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Lock the vehicle. When the anti-theft alarm is switched on, the interior monitoring system and the anti-tow alarm → Fig. 72   are also active. → Fig. 72 OR: press the button  ...
  • Page 99 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Introduction   First read and observe the introductory information and safety warnings In the event of an accident in which an airbag is triggered, the locked doors will be unlocked automatically to allow rescue personnel access to the vehicle interior.
  • Page 100 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland NOTICE When carrying out manual opening or closing, remove parts carefully and fit them again correctly in order to avoid damage to the vehicle. Display Fig. 74 On the instrument cluster display: front left door rear right door open or not closed properly.
  • Page 101 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 76 In the right rear door: childproof lock switched off, switched on. → Introduction   First read and observe the introductory information and safety warnings → Fig. 75 → Fig. 76 Key for  ...
  • Page 102 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 78 Driver door handle: lever off cap. → Introduction   First read and observe the introductory information and safety warnings If locked manually, all doors are locked. If unlocked manually, only the driver door is unlocked. Observe information on the anti-theft alarm →...
  • Page 103: Boot Lid

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 79 In the end face of the right-hand door: vehicle manual locking with the vehicle key. → Introduction   First read and observe the introductory information and safety warnings The front passenger door and the rear doors can be locked manually. This does not activate the anti-theft alarm.
  • Page 104 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the vehicle is locked from the outside, the doors and electric windows cannot be opened from the inside. Never leave children or people requiring assistance alone in the vehicle. They could become trapped in the vehicle in an emergency and may not be able to get themselves to safety.
  • Page 105 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 81 In the vehicle key: button for unlocking the boot lid. Fig. 82 In the boot lid: button for opening the boot lid. → Introduction   First read and observe the introductory information and safety warnings Before opening the boot lid, always remove any items of luggage that are on the luggage carrier attached to the boot lid →...
  • Page 106 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Pull the boot lid down with some force until it engages in the lock →   . Check that the boot lid has engaged securely. Locking the boot lid The boot lid can only be locked when it has properly engaged.
  • Page 107 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Closing the boot lid electrically. The boot lid closes automatically. Opening the boot lid electrically The boot lid opens automatically →   . → Central locking and closing system Unlock the vehicle  ...
  • Page 108 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland the opening or closing procedure is interrupted immediately. If it is in the process of closing, the boot lid will open again slightly. Check why the boot lid was unable to open or close.
  • Page 109 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Easy Open is not available or has limited availability in the following situations (examples): If the rear bumper is dirty. If the rear bumper is dampened with salty water. If the electrically folding ball head is swivelled out →...
  • Page 110 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING If there is a large amount of snow or a heavy load on the boot lid, the boot lid may not open or, if it is already open, the boot lid may lower by itself and cause serious injuries due to the additional weight.
  • Page 111: Opening And Closing Windows

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland This chapter contains information on the following subjects: → Opening and closing windows   → Electric window roll-back function   WARNING Careless or unsupervised use of the electric windows can cause serious injuries.
  • Page 112 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland One-touch opening: press the button for the appropriate window down briefly into the second position. Stopping the one-touch function: press or pull the button for the appropriate window again. Restoring one-touch opening and closing One-touch opening and closing is deactivated if the vehicle battery has been disconnected or discharged while the windows were not fully closed.
  • Page 113: Glass Roof

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The roll-back function for the electric windows can reduce the risk of crush injuries when the windows are closing. If the one-touch closing function for a window does not work because the mechanism is stiff or it is being obstructed, the window will automatically open again →...
  • Page 114 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland NOTICE To avoid damage during cold weather, clear any ice and snow off the vehicle roof before opening or tilting the glass roof. Always close the glass roof when you leave the vehicle or if it starts to rain. Any rain entering the vehicle when the glass roof is open or tilted could cause significant damage to the electrical system.
  • Page 115: Seats And Head Restraints

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Convenience opening and closing The glass roof can be opened and closed from outside the vehicle using the vehicle key: Press and hold the locking or unlocking button on the vehicle key. The glass roof is tilted or closed.
  • Page 116 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Introduction This chapter contains information on the following subjects: → Mechanically adjusting the front seat   → Electrically adjusting the front seat   → Folding the front passenger seat backrest forwards  ...
  • Page 117 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 89 Front left-hand seat controls (type 1). Fig. 90 Front left-hand seat controls (type 2). → Introduction   First read and observe the introductory information and safety warnings The layout of the controls on the front right-hand seat is a mirror image of the layout of the controls on the front left-hand seat.
  • Page 118 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Raise the handle to slide the seat cushion forwards or backwards. Pull the lever to push the front seat forwards or backwards. The front seat must engage after the lever has been released.
  • Page 119 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland NOTICE To avoid damaging the electrical components in the front seats, do not kneel on the seats or apply sharp pressure at a single point on the seat cushion and backrest. It may not be possible to adjust the seat electrically if the battery charge level is too low.
  • Page 120: Rear Seats

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Injuries could be caused if the front passenger seat backrests are folded forwards and backwards carelessly. Fold the front passenger seat backrest forwards and backwards only when the vehicle is stationary. While folding the front passenger seat backrest forwards, always ensure that there are no people, animals or objects in its path.
  • Page 121 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Adjusting the rear bench seat Fig. 94 Adjusting the rear bench seat. Fig. 95 Adjusting the rear bench seat backrest. → Introduction   First read and observe the introductory information and safety warnings The rear bench seat is split 40:60.
  • Page 122 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 96 Folding the backrest forwards and backwards. Fig. 97 In the luggage compartment: remote release lever for the left and the right parts of the rear backrest. → Introduction   First read and observe the introductory information and safety warnings The rear seat is split for folding.
  • Page 123: Head Restraints

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Make sure that the seat belt is not caught anywhere. Fold back the rear seat backrest until it is securely engaged →   . The rear seat backrest must always be securely engaged.
  • Page 124: Adjusting The Head Restraints

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Adjusting the head restraints Fig. 98 Adjusting front head restraint: without longitudinal adjustment, with longitudinal adjustment. Fig. 99 Adjusting rear head restraint. → Introduction   First read and observe the introductory information and safety warnings Every seat is fitted with a head restraint.
  • Page 125 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Head restraint setting for taller people Push the head restraint up as far as it will go. Removing and fitting head restraints Fig. 100 Removing the front head restraint. Fig. 101 Removing the rear head restraint.
  • Page 126: Seat Functions

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Pull the head restraint out fully while pressing the button → Fig. 101 ①  . Fitting the rear head restraints → Rear seats Release the rear seat backrest and fold the backrest forwards slightly  ...
  • Page 127 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switch on the ignition. Adjust the driver seat and exterior mirror. → Fig. 102 Press the button for longer than one second   . Within approximately 10 seconds press the memory button you wish to use. A gong signal will sound to confirm that the settings have been saved.
  • Page 128: Folding Table

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 103 Front centre armrest. Fig. 104 Rear fold-out centre armrest. → Introduction   First read and observe the introductory information and safety warnings Front centre armrest To lift : push the centre armrest up gradually in the direction of arrow →...
  • Page 129: Massage Function

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 105 Front seat: setting up the folding table. Fig. 106 On the left front seat: folding table with drink holder. → Introduction   First read and observe the introductory information and safety warnings →...
  • Page 130 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 107 In the lower area of the driver seat: button for massage function. → Introduction   First read and observe the introductory information and safety warnings When the massage function is switched on, the lumbar support moves and massages the lumbar region.
  • Page 131 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Indicator lamps → Introduction   First read and observe the introductory information and safety warnings Indicator lamps on the instrument cluster display Lit up / Possible cause Remedy flashing Check the vehicle lighting and change the appropriate bulb as →...
  • Page 132 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Instrument and switch lighting → Introduction   First read and observe the introductory information and safety warnings The brightness of the instrument and switch lighting as well as the basic brightness of the Head-up Display →...
  • Page 133 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The automatic headlight control and, if applicable, the daytime headlights are switched on. The side lights and daytime running lights are switched on. The dipped beam headlights are switched on. Move the lever into the required position: Right turn signal →...
  • Page 134: Headlight Range Control

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Incorrect use of the main beam headlights can lead to accidents and serious injuries as the main beam headlights can distract and dazzle other road users. The turn signal will only work when the ignition is switched on. The hazard warning lights also work when the ignition is switched off →...
  • Page 135 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If you have different loads, you can select a position between the settings. Interior and reading lights → Introduction   First read and observe the introductory information and safety warnings Button Function Switches the front interior lights on or off.
  • Page 136 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland engine can be restarted if the battery charge level is so low that a restart may be difficult. The side lights and parking lights are switched off after 2 hours at the earliest →...
  • Page 137 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Light If fitted, the dynamic cornering light function can be activated and deactivated using the button and the function → Operation and display in the infotainment system buttons in the infotainment system  ...
  • Page 138 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Main beam control normally recognises illuminated areas such as towns and deactivates the main beam while driving through them. Switching on main beam control Switch on the ignition and turn the light switch to position if necessary.
  • Page 139 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the viewing field of the camera is misted up, dirty, covered by a sticker, snow or ice. WARNING Do not let the extra convenience afforded by main beam control tempt you into taking any risks when driving – this can cause accidents. The system is not a substitute for the full concentration of the driver.
  • Page 140   is deactivated once the travel mode is activated. The main beam is then only switched on and off automatically. Travel mode may only be used for a short period. Please contact a qualified workshop for a permanent alteration. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 141 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never use the windscreen washer system at winter temperatures before the windscreen has been heated by the ventilation system or the windscreen heating. This could lead to the anti-freeze mixture freezing on the windscreen and restrict the driver's vision.
  • Page 142 Remove any snow and ice from the wipers before setting off. Carefully loosen wiper blades that have become frozen onto the glass. Volkswagen recommends using a de-icer spray for this. NOTICE Do not switch on the wipers when the windscreen is dry. Using the wipers when the glass is dry can damage the glass.
  • Page 143 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The headlight washer system cleans the headlight lenses and only works when the vehicle lighting is switched on. Once the ignition has been switched on, the headlights will be washed the first time the wash and wipe system is used, and every tenth time thereafter.
  • Page 144 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Damaged wiper blades: a film of water or smears caused by damaged wiper blades can increase the time the wipers are switched on, can shorten the length of the intervals between wipes or cause the wipers to run quickly and continuously.
  • Page 145: Interior Mirror

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the electrolyte fluid gets onto shoes or clothing, wash immediately with plenty of water for at least 15 minutes. Clean shoes and clothes thoroughly before wearing them again. If the electrolyte fluid is swallowed, immediately rinse the mouth with plenty of water for at least 15 minutes. Do not induce vomiting unless instructed to do so by a doctor.
  • Page 146: Exterior Mirrors

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The automatic anti-dazzle function is deactivated when the reverse gear is selected. Manual anti-dazzle interior mirror Basic position: the lever on the lower part of the mirror is pointing towards the windscreen.
  • Page 147 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The exterior mirrors fold out automatically if the vehicle is unlocked from the outside. The exterior mirrors will remain folded in if the rotary knob for the electric exterior mirrors is in the fold-in position Storing front passenger exterior mirror settings for reversing Select a valid vehicle key to which the settings should be assigned.
  • Page 148: Sun Visors

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The exterior mirror heating should be switched off when it is no longer needed. Fuel is otherwise wasted. Initially, the exterior mirror heating will heat at maximum temperature. After approximately two minutes, the temperature will be adjusted according to the ambient temperature.
  • Page 149 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 119 In the headliner: button for controlling the sun blind. → Introduction   First read and observe the introductory information and safety warnings The electric sun blind works when the ignition is switched on.
  • Page 150: Heating And Air Conditioning System

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Closing the sun blind without the roll-back function can cause serious injuries. Always close the sun blind carefully. Ensure that nobody obstructs the path of the sun blind, especially if the roll-back function is not active.
  • Page 151 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The manual air conditioning system or Climatronic cools down and dehumidifies the air. It works most effectively when the windows and the glass roof are closed. If heat has built up in the vehicle interior, ventilating can speed up the cooling process.
  • Page 152 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 122 In the upper section of the centre console: Climatronic controls. → Introduction   First read and observe the introductory information and safety warnings Some functions and buttons may vary according to the vehicle equipment and the type of system installed.
  • Page 153 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Air distribution → Fig. 122 → Fig. 121 Adjust the air distribution with the buttons   , or with the right rotary control   : : air distribution to the upper body via the air vents in the dash panel.
  • Page 154 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland – Immediate heat button for auxiliary heater Press the button to switch the immediate heat function of the auxiliary heater on and off → Auxiliary heating and ventilation   . – Rear window heating Press the button to switch the rear window heating on and off when the engine is running.
  • Page 155: Air Recirculation Mode

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland – Closes the submenu. – Submenu for air conditioning settings: – Blower level. – Switches cooling system on and off. – Air distribution. – Switches air recirculation mode on and off. Presettings –...
  • Page 156 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland In automatic air recirculation mode, fresh air will enter the vehicle interior. The air recirculation mode will switch on automatically if the system detects an increase in the concentration of noxious substances in the outside air. The air recirculation mode will switch off as soon as this level has returned to normal.
  • Page 157: Seat Heating

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 124 In the dash panel: vents. → Introduction   First read and observe the introductory information and safety warnings The vents must remain open to ensure sufficient heating output, cooling and fresh air supply to the vehicle interior.
  • Page 158 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING Anyone experiencing reduced sensitivity to pain or temperature due to medication, paralysis or chronic illness (e.g. diabetes) could sustain burns on the back, buttocks and legs when using the seat heating. These burns may take a long time to heal or may never heal fully. Please consult a doctor if you have questions about your own state of health.
  • Page 159: Steering Wheel Heating

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland that a window might mist up. Switch-off conditions The windscreen heating will switch off automatically when one of the following conditions applies: If the current consumption is too high. Malfunctions in the air conditioning system.
  • Page 160 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Tips and operating information → Introduction   First read and observe the introductory information and safety warnings The following tips and operating information will help you use the system correctly. Why does the cooling system switch off automatically or cannot be switched on? The engine is not running.
  • Page 161: Auxiliary Heating And Ventilation

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Dust and pollen filter: vehicles with heating and fresh air system and manual air conditioning system. Air Care Climatronic: vehicles with Climatronic with 3-zone temperature control and allergen filter. The dust and pollen filter with activated charcoal reduces the level of impurities in the outside air entering the vehicle. The allergen filter of Air Care Climatronic can additionally reduce the amount of pollutants and also allergens that enter the vehicle interior.
  • Page 162: Remote Control

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switching the auxiliary heater on and off → Introduction   First read and observe the introductory information and safety warnings Switching on the auxiliary heater The auxiliary heater can be switched on in the following ways:...
  • Page 163 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 125 Auxiliary heater: remote control. Fig. 126 Auxiliary heater: battery cover for the remote control. → Introduction   First read and observe the introductory information and safety warnings Switching the auxiliary heater on and off...
  • Page 164 Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a qualified workshop. Use brand-name batteries if possible in order to ensure the optimum battery life.
  • Page 165 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Programming the auxiliary heater Activation is for one heating period only. The departure time must be activated for every start. Before programming, check that the date and time set in the vehicle are correct.
  • Page 166 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads. This can cause you to lose control of the vehicle, which can lead to accidents and serious injuries.
  • Page 167 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 128 Pedals in vehicles with a dual clutch gearbox: accelerator, brake pedal. → Introduction   First read and observe the introductory information and safety warnings The operation and freedom of movement of all pedals must never be impaired by objects or floor mats.
  • Page 168 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Information on cleaning the diesel particulate filter The exhaust management system detects when a diesel particulate filter is filling up and aids the filter's self-cleaning process by recommending → Engine management system the most suitable gear when driving.
  • Page 169 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Cruise control system → Cruise control system   . Allow the vehicle to coast to a stop with engaged gear in order to exploit the engine braking effect, e.g. when approaching a traffic light.
  • Page 170 WARNING Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions. Inform yourself about other ways of protecting the environment. Think Blue. is the global Volkswagen brand for sustainability and environmental friendliness. Your Volkswagen dealership will gladly provide you with further information on correct maintenance and replacement parts that are particularly energy-efficient, e.g.
  • Page 171 Always ensure that the engine oil level is correct and that you keep to the service intervals (oil change intervals). When buying engine oil, always ensure that it complies with engine oil norms and has been approved by Volkswagen. Avoid unnecessary loads Lighter vehicles are more economical and have lower environmental impact.
  • Page 172 Corrosion on the brake discs and dirt in the brake pads are facilitated through long periods of inactivity, low mileage and low load levels. If the brake pads have been hardly used, or if they are at all corroded, Volkswagen recommends that the brake discs and brake pads be cleaned by braking strongly several times from high speed.
  • Page 173 If the front brake pads are tested, the rear brake pads should be tested at the same time. Regularly check the thickness of the brake pads through the openings in the rims or from the underside of the vehicle. If necessary, remove the wheels to carry out a comprehensive check. Volkswagen recommends using a Volkswagen dealership for this purpose. Driving a loaded vehicle →...
  • Page 174 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland For good vehicle handling when driving a loaded vehicle, please observe the following: → Transporting items Stow all items of luggage securely   . Accelerate particularly cautiously and carefully. Avoid sudden braking and driving manoeuvres.
  • Page 175: Starting And Stopping The Engine

    Volkswagen is not responsible for any vehicle damage caused by low-quality fuel, inadequate servicing work or lack of Genuine Parts. Volkswagen cannot be held responsible if the vehicle does not comply with or only partly complies with the relevant legal requirements in other countries and continents.
  • Page 176 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Introduction This chapter contains information on the following subjects: → Indicator lamps   → Ignition lock   → Starter button   → Starting the engine   → Stopping the engine   → Electronic immobiliser  ...
  • Page 177: Ignition Lock

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Press the brake pedal to start the engine. Immobiliser active. Use the authorised vehicle key → Electronic immobiliser   . The engine is starting. Pre-heating period in diesel engines → Starting and stopping the engine  ...
  • Page 178 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Manual gearbox: remove the vehicle key from the ignition lock. WARNING Careless or unsupervised use of the vehicle key can lead to accidents or injuries. Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and electrical equipment such as the window controls can be operated.
  • Page 179: Starting The Engine

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switching the ignition on and off Press the starter button once briefly without depressing the brake or clutch pedals →   . Emergency start function Use the emergency start function if no valid vehicle key is detected in the vehicle interior. A corresponding display will appear in the instrument cluster.
  • Page 180: Stopping The Engine

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Shift the selector lever to position P or N. Applies to: vehicles with diesel engines: to preheat the engine, turn the vehicle key in the ignition lock to position → Fig. 133 ①...
  • Page 181: Electronic Immobiliser

    The electronic immobiliser is automatically activated when the vehicle key is removed from the ignition lock. In vehicles with Keyless Access, the vehicle key must be outside the vehicle. The engine can only be started using a genuine Volkswagen vehicle key with the correct code. Coded vehicle keys are available from a Volkswagen dealership →...
  • Page 182 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Lit up Possible cause/remedy → Start/stop system The start/stop system is available, automatic engine stop is active   . The start/stop system is not available. OR: the start/stop system has switched on the engine automatically.
  • Page 183 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The Off-road or Off-road Individual driving profile is activated. When the conditions for automatic engine switch-off are only fulfilled when the vehicle is stationary, the engine can also switch off subsequently, e.g. by switching off the defrost function.
  • Page 184 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland NOTICE If the start/stop system is used in very high outside temperatures over a long period, the vehicle battery can be damaged. The following applies to vehicles without keyless access locking and starting system: in some cases, it will be necessary to restart the engine manually with the vehicle key.
  • Page 185 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Shifting down You should always select the next immediate gear when shifting down a gear whilst the vehicle is in motion. The engine revs should not be too high when doing this →...
  • Page 186 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Do not hold the vehicle by riding the clutch on a hill with the engine running. ® dual clutch gearbox Introduction This chapter contains information on the following subjects: → Function of the DSG dual clutch gearbox  ...
  • Page 187 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Flashes Possible cause/action The lock button in the selector lever is not engaged. The vehicle cannot drive off. → Selector lever lock Engage the selector lever lock   . Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
  • Page 188 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The drive wheels are locked mechanically. Parking lock May only be selected when the vehicle is stationary . To disengage this selector lever position, depress the brake pedal and also switch on the ignition.
  • Page 189 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never leave the vehicle in driving mode N. The vehicle will roll downhill irrespective of whether or not the engine is running. NOTICE If the electronic parking brake is not switched on when the vehicle is stationary and the brake pedal is released when the selector lever is in position P, the vehicle may move a few centimetres forwards or backwards.
  • Page 190 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The Tiptronic mode will automatically be closed if the paddles are not used for some time. NOTICE When accelerating, the gearbox automatically shifts up to the next gear shortly before the maximum permitted engine speed is reached.
  • Page 191 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the accelerator pedal is depressed fully, the gearbox will automatically shift to a lower gear, depending on the speed and engine revs. This will make use of the full vehicle acceleration →...
  • Page 192 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland ® In vehicles with a DSG dual clutch gearbox, you may no longer be able to select reverse gear. The gearbox should be checked by a qualified workshop as soon as possible.
  • Page 193 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the power fails in the vehicle (for example if the battery is flat) and the vehicle has to be pushed or towed, the selector lever lock must be released manually. Seek professional assistance.
  • Page 194 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING If the power steering is not working, the steering wheel is difficult to turn, which makes it difficult to steer the vehicle. The power steering only functions when the engine is running.
  • Page 195 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Electronic steering column lock Vehicles with Keyless Access: the steering column will be locked if the driver door is opened with the ignition switched off. For this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position P.
  • Page 196 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland activate a variety of vehicle settings as required. WARNING Selecting a driving profile while the vehicle is in motion can distract you from the road and cause accidents. You can save some settings in the user account in personalisation.
  • Page 197 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Normal Balanced setting, e.g. for everyday use. Sport Gives the vehicle a sporty driving feel and is suited to a sporty driving style. Switches the vehicle into economical mode and helps the driver to drive the vehicle in a fuel- efficient manner.
  • Page 198 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Selecting the driving profile Ensure that the ignition is switched on. → Fig. 144 Press the driving profile selection button   . The driving profile selection menu appears on the infotainment system screen.
  • Page 199 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Adapt Touch the function button to open the Individual menu. If the checkbox in the function button is ticked , the function is switched on. Press the function button to return to the previously active menu.
  • Page 200 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Warning and indicator lamps → Introduction   First read and observe the introductory information and safety warnings Lit up Possible cause/action Fault in the adaptive chassis control (DCC). Go to a qualified workshop and have the system checked.
  • Page 201 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland It is not possible to shift into S position in the Snow driving profile. On-road In the upgradeable On-road driving profile, you can choose between the Eco, Comfort, Normal, Sport and Individual driving profiles →...
  • Page 202 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Adjusting the Off-road Individual driving profile → Introduction   First read and observe the introductory information and safety warnings The systems that can be adjusted to your individual requirements vary according to the vehicle equipment.
  • Page 203 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Changes to settings menus are applied immediately, with the exception of engine settings. WARNING Accidents and injuries can occur if the driver is distracted. Operating the infotainment system can distract you from the road.
  • Page 204: Hill Descent Control

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Always be prepared to brake the vehicle. Accidents and injuries could occur if this is not ensured. The downhill speed control is only a support function and may not be able to brake the vehicle sufficiently in all situations when driving downhill.
  • Page 205 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Explanation of technical terms   → Checklist   → General rules and driving tips   → Useful accessories for off-road driving   → Changing gear   → Rough terrain   → Driving through water  ...
  • Page 206 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never drive faster than the current terrain, road conditions, the traffic and the weather allow. Never drive too fast along embankments, ramps or slopes. This could cause the vehicle to lose contact with the ground. If this happens, you will be unable to steer and will lose control of the vehicle.
  • Page 207: Explanation Of Technical Terms

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Driving the vehicle when the fuel level is too low could lead to your vehicle breaking down off-road, accidents and serious injuries. When the fuel level is too low, the fuel supply to the engine could be irregular, especially when driving up or down hills and inclines.
  • Page 208 Pack luggage in the vehicle as evenly and as low as possible. Secure all loose items. Volkswagen recommends completing an off-road driver training course before driving off-road. This is particularly important if you have no or only little experience in driving off-road. Even drivers with experience of off-road driving can benefit from off-road driver training.
  • Page 209: Changing Gear

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never drive off-road alone. Always drive off-road in a team of at least two other off-road vehicles. Unexpected situations can always occur. We recommend that you carry equipment you can use for calling for help.
  • Page 210: Driving Through Water

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Automatic gearbox Select position D when driving in normal, flat off-road terrain. Adjust your speed when driving on soft or slippery ground, and select the highest suitable position for the Tiptronic. ®...
  • Page 211 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never drive through salt, salty surfaces or salt water as salt can cause corrosion. Rinse all components that have been exposed to salt or salt water thoroughly with fresh water. Off-road driving in snow →...
  • Page 212 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Driving downhill Never exceed the inclination angle of the vehicle! If, in an emergency, you have to traverse the slope when driving down it and the vehicle threatens to tip over, steer downhill along the maximum gradient.
  • Page 213 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 149 On steep slopes, you should always use the doors pointing up the hill to get out of the vehicle. → Introduction   First read and observe the introductory information and safety warnings Traversing a slope is one of the most dangerous off-road situations →...
  • Page 214 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If possible, drive through the ditch at an acute angle →   . The tilt angle may not get too large when driving through the ditch. WARNING Never drive through a ditch if the entry/exit angle is too steep for the vehicle and the ditch is too deep. The vehicle could slide away, tip over or roll.
  • Page 215 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If your vehicle gets stuck → Introduction   First read and observe the introductory information and safety warnings Rocking out a vehicle requires a great deal of training and feeling for the vehicle.
  • Page 216 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Check the engine compartment to see if any dirt is affecting the engine operation In the engine compartment. Switch off OFF-ROAD mode 4MOTION Active Control Assistance systems 4MOTION Active Control_0 Running gear Adaptive chassis control (DCC)_0 Running gear DCC_0 DCC Adaptive chassis control (DCC) .
  • Page 217: Cruise Control System

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Selecting instruments and setting units The display can show a maximum of three instruments at the same time. Each instrument can be selected for each display area → Fig. 150   ①...
  • Page 218 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The cruise control system only slows the vehicle by easing off the accelerator, not through braking intervention →   . WARNING The use of the Cruise Control System can lead to accidents and serious injuries if traffic does not allow you to drive at a safe distance from the vehicle in front at a constant speed.
  • Page 219 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause accidents and serious injuries. Never ignore any illuminated warning lamps or text messages.
  • Page 220 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Press the lever ① to position wheel. OR: briefly press the button in the multifunction Switching off the CCS steering wheel. control temporarily. OR: depress the brake pedal. Control is switched off temporarily. The speed is stored in the memory.
  • Page 221: Speed Limiter

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the airbag is triggered. ® If the selector lever for DSG dual clutch gearbox is moved out of position D/S. Speed limiter Introduction This chapter contains information on the following subjects: →...
  • Page 222 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Lit up Possible cause The speed limiter is switched on, active. → Adaptive Cruise Control (ACC) OR: Adaptive Cruise Control (ACC) switched on, active   . → Cruise control system OR: Cruise control system switched on and active  ...
  • Page 223 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland these two systems. If the speed limiter is installed without the two systems, operation is not possible by means of the buttons on the multifunction steering wheel → Fig. 156  . Function...
  • Page 224 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the system detects a fault that could impair the function of the speed limiter. If the airbag is triggered. NOTICE In the event of automatic switch-off due to a system fault, the speed limiter is completely deactivated only when the accelerator is released once or the driver deliberately deactivates the system.
  • Page 225 Switch off the Adaptive Cruise Control if you suspect that the radar sensor has been damaged. This can help to prevent secondary damage. Repair work on the radar sensor requires special knowledge and tools. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 226 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Introduction   First read and observe the introductory information and safety warnings Displays Display fields → Fig. 157  : Vehicle ahead. Adaptive Cruise Control (ACC) inactive. Selected clearance range. Adaptive Cruise Control (ACC) inactive.
  • Page 227 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 158 In the radiator grille behind the Volkswagen badge: radar sensor and area around the radar sensor to be kept clear. → Introduction   First read and observe the introductory information and safety warnings →...
  • Page 228 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 159 Left-hand side of the multifunction steering wheel: buttons for operating the Adaptive Cruise Control (ACC). → Introduction   First read and observe the introductory information and safety warnings When the Adaptive Cruise Control is switched on, the green indicator lamp lights up in the instrument cluster display, and the speed memory and the status of the Adaptive Cruise Control are shown.
  • Page 229 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Accelerating (while Adaptive Cruise Control (ACC) Press briefly: increases the speed by 10 km/h (5 mph) and stores it. is active). Press and hold: the stored speed is increased in increments of 10 km/h (5 mph) for as long as the button is held.
  • Page 230 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The following conditions can prevent the Adaptive Cruise Control (ACC) from reacting: If the accelerator is depressed. If no gear is selected. If the Electronic Stability Control is intervening. If the driver has not fastened their seat belt.
  • Page 231 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Special driving situations Fig. 160 Vehicle in a bend. Motorcycle driving ahead. Fig. 161 A vehicle is changing lanes. Turning vehicle and stationary vehicle. → Introduction   First read and observe the introductory information and safety warnings The Adaptive Cruise Control has physical and system-specific limits.
  • Page 232 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Driving off after a stationary phase (only vehicles with a DSG dual clutch gearbox) After a stationary phase, the Adaptive Cruise Control (ACC) can start the vehicle moving automatically as soon as the vehicle in front begins to move again.
  • Page 233 As soon as the temperature of the brakes has decreased sufficiently, the Adaptive Cruise Control can be activated again. The message on the instrument cluster display goes out. If the message ACC not available does not go out for a long time, there is a fault. Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose. Eco ACC The Adaptive Cruise Control possesses an Eco mode.
  • Page 234 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The City Emergency Brake and the pedestrian monitoring system are components of the area monitoring system. The area monitoring system is not a substitute for the full concentration of the driver. Distance warning If the system detects danger from driving too close to the vehicle in front, within the speed range of approx.
  • Page 235 Deactivate the area monitoring system if it does not function as described in this chapter. For example, if multiple unexpected interventions occur, deactivate the area monitoring system and have the system checked by a qualified workshop as soon as possible. Volkswagen recommends using a Volkswagen dealership for this purpose. Displays Fig.
  • Page 236 Displayed in colour on an instrument cluster with colour display. Radar sensor Fig. 164 In the radiator grille behind the Volkswagen badge: radar sensor and area around the radar sensor to be kept clear. → Introduction  ...
  • Page 237 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland of the system or cause it to be switched off. Repair work on the radar sensor requires special knowledge and tools. Volkswagen recommends using a Volkswagen dealership for this purpose. Remove snow with a hand brush, and remove ice preferably with a solvent-free de-icer spray.
  • Page 238 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If the vehicle is utilised in a capacity beyond usage on public roads, e.g. off-road or racing. If the radar sensor is faulty. After external force on the radar sensor, e.g. after a rear-end collision.
  • Page 239 Depress the brake. Switch off the area monitoring system and thus the City Emergency Brake in the event of multiple unwanted interventions. Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose. Pedestrian Monitoring →...
  • Page 240 Deactivate the Pedestrian Monitoring system if it does not function as described in this chapter, e.g. if multiple unwanted interventions occur, deactivate the Pedestrian Monitoring system and have the system checked by a qualified workshop as soon as possible. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 241 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland In case of narrow vehicles, e.g. motorbikes. If vehicles are travelling slightly to the left or right of your vehicle. If vehicles are crossing in front of your vehicle. If there is oncoming traffic.
  • Page 242 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Display and indicator lamps Fig. 167 On the instrument cluster display: lane keeping system display. → Introduction   First read and observe the introductory information and safety warnings Display The lane keeping system functions are displayed on the instrument cluster.
  • Page 243 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 168 Windscreen: lane keeping system camera window. → Introduction   First read and observe the introductory information and safety warnings The system works at speeds above 65 km/h (40 mph). Using a camera in the windscreen, the lane keeping system detects lane markings on the road. If the vehicle gets too close to a detected lane marking, the system warns the driver by taking corrective steering intervention and helps to keep the vehicle in lane.
  • Page 244 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Lane keeping system (Lane Assist) is not active (the indicator lamp lights up yellow) The lane keeping system may not be able to detect the lane marking due to snow, dirt, water or oncoming light.
  • Page 245 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The system automatically controls acceleration, braking, steering and, if required, will decelerate to a stop behind a vehicle that is stopping, and then drive away again automatically. Traffic Jam Assist has been developed for use only on motorways and good main roads. Never use Traffic Jam Assist in city traffic.
  • Page 246 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Do not use Traffic Jam Assist in urban traffic. Do not use Traffic Jam Assist in poor visibility, on steep or winding roads, or on slippery road surfaces e.g. on snow, ice, wet roads, loose chippings or flooded roads.
  • Page 247 Emergency Assist. Go to a qualified workshop and have the system checked. Volkswagen recommends using a Volkswagen dealership for this purpose. Automatic braking interventions by Emergency Assist can be stopped by depressing the accelerator, the brake, or through steering intervention.
  • Page 248 The radar sensors in the rear bumper must be kept free of ice and snow and not be covered up to ensure that the system functions correctly. Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle paints could limit or even distort the function of the lane change system.
  • Page 249 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The visual displays → Fig. 169   in the exterior mirror housing notify the driver of following traffic on either side of the vehicle whenever a traffic situation is classified as critical when the driver intends to change lanes.
  • Page 250 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland When overtaking another vehicle → Fig. 171   with a speed difference of up to approximately 15 km/h (9 mph). No display will be shown if the takeover manoeuvre is much faster.
  • Page 251 Activating and deactivating The lane change system and Rear Traffic Alert can be activated or deactivated in the Volkswagen information system or, depending on the equipment level, using the button for driver assist systems in the turn signal and main beam lever.
  • Page 252 The brightness of the visual display will automatically adapt to the light levels. Therefore, it is best to adjust the brightness in conditions with average ambient brightness so that the changes in the display are visible. Volkswagen recommends setting the brightness so that the display can be seen well in normal surroundings, but does not distract when looking through the windscreen.
  • Page 253 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland With a manual gearbox, select first gear for flat ground and uphill inclines, or reverse gear for downhill inclines, and then release the clutch. Please ensure that all occupants, in particular children, leave the vehicle.
  • Page 254 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland brake pedal. Always take care when driving in car parks with protruding kerbstones or bollards. Objects that protrude from the ground can damage the bumper and other components when parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels can touch the bollards or kerbs.
  • Page 255: Electronic Parking Brake

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Electronic parking brake Warning and indicator lamps Lit up Possible cause/remedy   → The electronic parking brake is switched on. Do not drive on! → Operating the electronic parking brake Switch the electronic parking brake off  ...
  • Page 256 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland instrument cluster display are lit up. Release the button. Switching off the electronic parking brake Switch on the ignition. → Fig. 173 Press the   button. At the same time depress the brake pedal with some force or depress the accelerator pedal slightly when the engine is running.
  • Page 257 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland NOTICE To avoid unintentional movement when parking the vehicle, first switch on the electronic parking brake and then remove your foot from the brake pedal. In vehicles with a manual gearbox: when the clutch pedal is released and the accelerator pedal is depressed at the same time, the electronic parking brake will switch off automatically.
  • Page 258 The Auto Hold function cannot hold the vehicle in all hill start situations or brake it sufficiently on all slopes going downhill, e.g. if the ground is slippery or icy. NOTICE Volkswagen recommends that you always switch off the Auto Hold function before driving into a car wash as automatic activation of the electronic parking brake may cause damage. ParkPilot...
  • Page 259 Any add-on parts that have been retrofitted to the vehicle, e.g. bicycle carriers or number plate holders, can prevent the ParkPilot from functioning properly. Volkswagen recommends that drivers practise using the ParkPilot in a traffic-calmed area or car park to allow them to familiarise themselves with the system and its functions.
  • Page 260 A Volkswagen dealership can adjust the volume of the acoustic signals. No acoustic signal is given in vehicles with an automatic gearbox if the selector lever is in position P or the electronic parking brake is switched on.
  • Page 261 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland OR: if automatic activation is deactivated and then activated in the infotainment system menu. OR: if the electronic parking brake is switched on and then off again. → ParkPilot menu Automatic activation with the miniature view can be activated and deactivated in the infotainment system menu  ...
  • Page 262 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The graphic on the screen displays the scanned areas in several segments. The closer the vehicle drives towards an obstacle, the closer the segment will move to the vehicle in the display. The collision area has been reached when the penultimate segment is displayed, if not before.
  • Page 263: Trailer Towing

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 178 ParkPilot screen displays: vehicle path displays without steering input. Fig. 179 ParkPilot screen displays: vehicle path displays with steering input. → Introduction   First read and observe the introductory information and safety warnings Depending on the vehicle equipment level and market, not every vehicle is equipped with a vehicle path display.
  • Page 264 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The vehicle path display is not possible when towing a trailer → Fig. 179   . ParkPilot menu → Introduction   First read and observe the introductory information and safety warnings Switch on the ignition.
  • Page 265: Operating Information

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING Using the rear view camera system to estimate the distance from obstacles (people, vehicles etc.) is inaccurate and could cause accidents and severe injuries. The camera lens enlarges and distorts the field of vision and the objects on the screen will not be depicted as precisely and accurately as they are in reality.
  • Page 266   . Volkswagen recommends that you practise parking and manoeuvring with the rear view camera system in a traffic-calmed area or car park with good vision and weather conditions, so you can familiarise yourself with the system and their functions in a safer environment.
  • Page 267 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switching the rear view camera system on and off Function What to do when the ignition is switched on Vehicles without ParkPilot Vehicles with ParkPilot Switching display on Press the button. and off manually: Move the selector lever to position R.
  • Page 268 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Drive past the parking space slowly. → Fig. 183 Position the vehicle in front of the parking space ②   Engage reverse gear. Reverse slowly and steer the vehicle so that the yellow lines along the side limits ③ are aligned with the selected parking space Observe the following message: Look! Safe to move? →...
  • Page 269 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Touch the function button for mode 2 on the infotainment system screen. When switching to mode 2, the auxiliary boxes are displayed for both sides parallel to the road. Activate the turn signal for the side of the street on which you want to park. Once the turn signal is activated, the auxiliary boxes which are not required disappear from the display.
  • Page 270: Park Assist

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 186 At rear of vehicle: rear view camera system location. → Introduction   First read and observe the introductory information and safety warnings Park Assist Introduction This chapter contains information on the following subjects: →...
  • Page 271 Sources of sound can lead to errors in Park Assist or the ParkPilot, e.g. rough asphalt, cobblestones, and interference from other vehicles. Volkswagen recommends that you practise using the Park Assist system on a quiet road or in a car park. In this way you can become familiar with the system and the functions in a safer environment.
  • Page 272 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Drive through bends at speeds of less than 20 km/h (12 mph). Automatic manoeuvre cancellation when driving into or leaving a parking space Park Assist cancels the manoeuvre for driving into or leaving a parking space if one of the following situations occurs: button is pressed.
  • Page 273 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 188 On the instrument cluster display: parallel parking. Looking for a parking space, positioning the vehicle for parking and manoeuvring. Fig. 189 On the instrument cluster display: parking perpendicular to the road. Looking for a parking space, positioning the vehicle for parking and manoeuvring.
  • Page 274 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Complete the following steps: → Requirements for parking using Park Assist The requirements for parking while using Park Assist must be fulfilled   , and the parking mode must be selected. Observe the instrument cluster display to see whether the parking space has been determined as suitable and whether the correct position for →...
  • Page 275 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Introduction   First read and observe the introductory information and safety warnings Key to → Fig. 190  : Stationary vehicle. Your vehicle with reverse gear engaged Progress bar. Arrow indicating the suggested procedure for driving out of a space...
  • Page 276 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The vehicle can be driven out of the parking space when the message Steering interv. finished! Take over steering! appears in the instrument cluster. A signal tone may also be given. Take over steering with the steering angle turned by Park Assist.
  • Page 277 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never use an abrasive cleaning product to clean the lenses. Never use warm or hot water to remove snow and ice from the camera lenses. This can damage the camera lenses. Special features of Area View →...
  • Page 278 OR: switch off the ignition. The Area View menu is hidden after a short delay. Volkswagen recommends that you practise using Area View in a traffic calmed area or in a car park. In this way you can become familiar with the system and the functions in a safer environment.
  • Page 279 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Front camera area. Right camera area. Rear camera area. Left camera area. Depending on the equipment level: switch the ParkPilot tone on and off. x Close current display. 3D views Adjust display: brightness, contrast, colour.
  • Page 280 The camera will also not always detect small children, animals and other objects. The camera in the hinged Volkswagen badge may not be able to display all areas clearly. Keep the camera lens clean, free of snow and ice and do not cover it.
  • Page 281 Trailers which have unusual structures or additional add-on parts in the area of the drawbar cannot always be detected correctly. Volkswagen recommends that you practise using the trailer manoeuvring system in an area with less traffic or in a car park. This will allow you to familiarise yourself with the system and its functions in a safer environment.
  • Page 282 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Trailer Assist requires a few turning and cornering manoeuvres to enable it to determine the length of the drawbar. The more accurately it can determine the length of the drawbar, the bigger the angles available when manoeuvring. Trailer Assist divides the available maximum limit positions on the angle display into four levels: approx.
  • Page 283 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Tilt the rotary knob for the exterior mirrors in direction → Fig. 194 ④   The target position of the trailer → Fig. 194 ⑥   swivels to the zero position on the angle display →...
  • Page 284 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Together with ABS indicator lamp : Anti-lock brake system (ABS) faulty. Go to a qualified workshop. The vehicle can be braked without the anti-lock brake system (ABS). Battery has been reconnected. Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mph). If the indicator lamp remains lit →...
  • Page 285 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland targeted braking intervention or by reducing engine torque. ESC has its limitations. It is important to realise that ESC cannot overcome the laws of physics. ESC will not be able to assist in every situation faced by a driver.
  • Page 286 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Brake Assist system The Brake Assist system can help to reduce the braking distance. The Brake Assist system reinforces brake pressure when the driver depresses the brake pedal quickly in an emergency situation. As a result, full braking power is made accessible very quickly, braking power is reinforced and the braking distance reduced.
  • Page 287 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland the rolling radius of the tyres can cause the system to reduce engine power unexpectedly. If there is a fault in the anti-lock brake system, then the Electronic Stability Control, traction control system and electronic differential lock will not function properly either.
  • Page 288: Practical Equipment

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Practical equipment Stowage area Introduction This chapter contains information on the following subjects: → Stowage compartment on the driver side   → Stowage compartment in the roof console (glasses compartment)   → Stowage areas in the roof console  ...
  • Page 289 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Always ensure that the ventilation openings between the rear window and the stowage area are uncovered to allow stale air to escape from the vehicle. Stowage compartment on the driver side Fig. 196 On the driver side: stowage compartment.
  • Page 290 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 198 In the roof console: stowage areas. → Introduction   First read and observe the introductory information and safety warnings Opening and closing stowage compartments To open , press and release the corresponding button →...
  • Page 291 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Opening and closing the stowage compartment To open , pull the centre armrest all the way up in the direction of the arrow → Fig. 200   . To close , guide the armrest down.
  • Page 292 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Infotainment system devices, card reader. Vehicle wallet. Opening and closing the stowage compartment To open , pull on the control lever → Fig. 201   (arrow) and open in the direction of the arrow.
  • Page 293: Drink Holder

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland To open , operate the button on the drawer handle → Fig. 203   and open the drawer by pulling it in the direction of the arrow. To close , push the drawer under the front seat until it clicks audibly into place.
  • Page 294 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Do not place any hot drinks in a drink holder. Hot drinks in a drink holder could be spilled and cause scalding in any sudden braking manoeuvre or accident. Ensure that drink bottles or any other objects do not enter the driver footwell and obstruct the pedals while the vehicle is in motion.
  • Page 295: Ashtray And Cigarette Lighter

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 205 In the rear centre armrest: drink holders. → Introduction   First read and observe the introductory information and safety warnings To open , fold the centre armrest down → Fig. 205  ...
  • Page 296: Cigarette Lighter

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Opening and closing the ashtray To open , fold the cover → Fig. 206   open in the direction of the arrow. To close , fold the cover down in the opposite direction to the arrow.
  • Page 297 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING Improper use of the sockets and electrical accessories can cause fires and severe injuries. Never leave children in the vehicle unattended. Sockets and the devices connected to them can be used when the ignition is switched on.
  • Page 298 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Introduction   First read and observe the introductory information and safety warnings → Fig. 208 Key to  : 12-volt socket with cover flap. 12-volt socket with removable cover. Maximum power rating...
  • Page 299 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never pour any liquid over the socket. Do not plug any adapters or extension cables into the 230-, 115- or 100-volt socket. Otherwise the built-in child lock will disengage and power will be supplied to the socket.
  • Page 300 Volkswagen Car-Net can be operated via the factory-fitted infotainment system, a mobile device or via an online customer portal. In the interest of data protection, if a Volkswagen Car-Net service is activated for a vehicle, the person who has signed the contract is obliged to inform anyone who drives the vehicle that the vehicle can transmit and receive online data.
  • Page 301 Heed warning and indicator lamps that are lit up. WARNING Using computers and mobile devices in public or non-secured LAN and WLAN networks can lead to a loss of control over your Volkswagen Car-Net services. In addition to the usual precautionary measures to be taken when using the Internet, you should protect your computer and mobile device with suitable anti-virus software and regularly update its signatures.
  • Page 302 Lending or selling the vehicle to others When the vehicle is being sold or lent, the owner or rental/leasing firm must inform the purchasing or lending party about Volkswagen Car-Net services installed in the vehicle and their functions.
  • Page 303 Volkswagen Car-Net services is a system based on a mobile network. If a fault arises despite the fact that all requirements have been fulfilled, please try using the services again at a later stage.
  • Page 304 Applications can be changed, set, deactivated, reactivated and expanded without prior notice. NOTICE Volkswagen is not responsible for damage to the vehicle caused by poor quality or faulty applications, insufficient programming of applications, insufficient network strength or loss of data during transmission or by misuse of the mobile equipment.
  • Page 305: Luggage Compartment Cover

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Always keep stowage compartments closed while the vehicle is in motion. All objects must be removed from the seat cushion of the front passenger seat if the front passenger backrest is folded forward. Even light and small objects could be pressed into the weight detection mat underneath the seat cushion by the backrest when it is folded forwards and thus send incorrect information to the airbag control units.
  • Page 306 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland When attached, the supporting straps will automatically raise or lower the luggage compartment cover when you open or close the boot lid. Light items of clothing can be stowed on the luggage compartment cover. Please ensure that the view to the rear of the vehicle is not obstructed.
  • Page 307: Net Partition

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Opening and closing the luggage compartment floor To open , grip the recessed handle in the luggage compartment floor with a hand → Fig. 214   and fold the luggage compartment floor upwards →...
  • Page 308 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Fig. 216 Ⓐ Fit the net partition into the rear right-hand holder in the roof by pushing the rod together   . Clip both securing hooks of the net partition into the front fastening rings in the luggage compartment →...
  • Page 309 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Depending on equipment level Luggage compartment equipment Fastening rings Fig. 218 In the luggage compartment: fastening rings. Fig. 219 In the luggage compartment: secure the load correctly. Note: If possible, always use the upper luggage compartment floor level.
  • Page 310: Luggage Net

    Failure to fasten the fastening straps and securing straps properly to the top tether anchor points on the rear of the rear bench seat may cause damage. The maximum load rating of the fastening rings is approximately 3.5 kN. Suitable fastening belts, straps and luggage stowage systems are available from qualified workshops. Volkswagen recommends using a Volkswagen dealership for this purpose. Luggage net Fig.
  • Page 311: Bag Hook

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Protect your eyes and face to avoid injuries from any hooks that may spring out during installation or removal. Always attach the luggage net hooks in the order described. There is a risk of injury if one of the hooks on the luggage net snaps back.
  • Page 312 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Opening the load-through hatch Press the release button → Fig. 222   in the direction of the arrow and fold the load-through hatch forwards. Open the boot lid. Push the long objects through the load-through hatch from the luggage compartment.
  • Page 313: Roof Carrier

    The roof of the vehicle has been designed for optimal aerodynamics. It is therefore no longer possible to attach conventional roof carrier systems to a rain channel on the roof. As the rain channels have been integrated in the roof for better aerodynamics, only those mounts or roof carriers approved by Volkswagen can http://www.vw-manual.co.uk/browse?7&token=deniol2172xjKhhhjJ3Pby9gS&lang=en-GB&doc=5NA012720AB&link=3&preventShowIndivisualManualMessage=true[27/10/2016 22:58:22]...
  • Page 314 The mounts are the basis of a complete roof carrier system. Special fixtures must then be added to transport luggage, bicycles, skis, surfboards or boats safely on the roof. Suitable accessories are available from your Volkswagen dealership. Vehicles without roof railings: attaching the mounts and roof carrier Mounts and roof carriers must always be attached correctly.
  • Page 315 Vehicles with roof railings: attaching the roof carrier Standard roof carriers cannot be used on the roof rail. Only use roof carriers that have been approved by Volkswagen. Observe the instructions provided for the roof carrier system and carry them in the vehicle at all times.
  • Page 316   . Vehicles with driving profile selection When using a factory-fitted towing bracket or a towing bracket retrofitted by Volkswagen, the Eco driving profile is not available as soon as a trailer is attached. If the vehicle is set to the Eco driving profile when the trailer is attached, the vehicle automatically switches to the Normal driving profile. If the...
  • Page 317 Volkswagen. Otherwise faults can occur in the brake system, possibly resulting in accidents and serious injuries. Always switch off the start/stop system manually if a trailer is attached to a towing bracket that has not been retrofitted by Volkswagen. Always switch off the anti-theft alarm when a trailer is being hitched or unhitched →...
  • Page 318: Technical Requirements

    Only use a towing bracket which has been approved by Volkswagen for your vehicle type. Always check and follow the data provided by the towing bracket manufacturer. Never install a weight- distributing or load-balancing towing bracket on the vehicle.
  • Page 319 Never connect the trailer's electrical system directly to the electrical connections of the tail lights or to other sources of electricity. Only use suitable connectors to provide power to the trailer. Towing a trailer places additional demands on the vehicle. Volkswagen recommends additional services between the normal inspection intervals if the vehicle is used frequently for towing a trailer.
  • Page 320 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switch off the engine. Open the boot lid. → Fig. 225 Pull on the button   briefly. The ball head is released electrically and folds out automatically. The indicator lamp in the button →...
  • Page 321 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland damaged or the grease required for lubrication could be washed off. At extremely low outside temperatures, the electric ball head might not rotate. If this happens, it is sufficient to place the vehicle in a warmer room, e.g.
  • Page 322 The driving profile automatically changes to Normal driving profile if the Eco driving profile was selected when the trailer was hitched. If the connected trailer cannot be recognised, or when using a towing bracket that was not retrofitted by Volkswagen, the Normal driving profile must be selected manually before towing a trailer.
  • Page 323: Loading The Trailer

    The combination weight is made up of the actual weight of the loaded vehicle and of the loaded trailer. In some countries, trailers are divided into different classes. Volkswagen recommends that you contact a qualified workshop to find out about suitable trailers.
  • Page 324 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Secure all loads on the trailer properly. Tyre pressure Follow the trailer manufacturer's recommendations concerning the tyre pressure for the trailer tyres. → Wheels and tyres When towing a trailer, inflate the wheels on the towing vehicle with the maximum permitted tyre pressure  ...
  • Page 325: Retrofitting A Towing Bracket

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Depress and hold the brake pedal. Press button once to switch off the electronic parking brake → Electronic parking brake   . Manual gearbox: depress the clutch fully. ® Select first gear or selector lever position D/S →...
  • Page 326 First read and observe the introductory information and safety warnings Volkswagen recommends having the towing bracket retrofitted by a qualified workshop. The cooling system may need to be modified or heat shields may need to be fitted. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 327 The trailer can become detached from the towing vehicle if the towing bracket is unsuitable or incorrectly fitted. This can cause serious accidents and fatal injuries. Only use towing brackets which have been approved by Volkswagen for your vehicle type. Figures were not available at time of publication.
  • Page 328: Filling The Tank

    WARNING For safety reasons, Volkswagen does not recommend carrying a spare fuel canister in the vehicle. Fuel could spill out of the canister and set alight. This is especially relevant in the event of an accident. This could cause explosions, fire and injuries.
  • Page 329 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Introduction This chapter contains information on the following subjects: → Filling the tank   → Exterior views The tank flap is located at the rear right-hand side of the vehicle   .
  • Page 330 Different engines require different fuels. The factory-fitted sticker on the inside of the tank flap indicates the required fuel type for the vehicle. Volkswagen recommends using fuels with a low sulphur content or which are sulphur-free in order to reduce fuel consumption and prevent damage to the engine.
  • Page 331 If you use diesel fuel with a high sulphur content, the service intervals are shorter ⇒ Booklet Service schedule , . A Volkswagen dealership will be able to tell you which countries have diesel with a high sulphur content.
  • Page 332 →   . In countries with different climatic conditions the diesel sold generally has different temperature characteristics. Check with a Volkswagen dealership or petrol stations in the country concerned regarding the types of diesel available. It is not unusual for a cold diesel engine to be louder in cold temperatures that in warm weather. In addition, exhaust emissions may be tinged with blue while the engine starts and reaches operating temperature.
  • Page 333 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland ® If the AdBlue level is too low, the vehicle cannot be restarted after the ignition has been switched off. Starting with jump leads is also not possible. ® Refill AdBlue at the latest when the remaining distance reaches approximately 1,000 km.
  • Page 334 ® Overfilling with AdBlue can damage the tank system. ® Volkswagen recommends going to a qualified workshop to refill with AdBlue Do not fill with more than the maximum refill quantity indicated on the instrument cluster display. ® Refilling AdBlue Fig.
  • Page 335 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 231 Refilling AdBlue: with refill bottle. with filler nozzle. → Introduction   First read and observe the introductory information and safety warnings → Fig. 230 → Fig. 231 Key for   and  ...
  • Page 336 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Unscrew the refill bottle anticlockwise and lift it carefully up and out →   . When the AdBlue ® tank is full, AdBlue ® will no longer flow out of the bottle and into the tank.
  • Page 337 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland This chapter contains information on the following subjects: → Indicator lamps   → Catalytic converter   → Diesel particulate filter   WARNING The components of the exhaust system become very hot. This can cause fires.
  • Page 338: Catalytic Converter

    To assist the regeneration of diesel particle filter, Volkswagen recommends that you avoid making only short journeys. In vehicles with automatic gearboxes the engine speed can increase while the vehicle is being driven. However, the indicator lamp will not light up.
  • Page 339: Vehicle Care

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Vehicle care Notes on vehicle care Regular and expert care helps to maintain the value of the vehicle. This may also be one of the requirements for acknowledging warranty claims in the event of corrosion or paint defects.
  • Page 340 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Also wash the underside of the vehicle on a regular basis to remove road salt or seawater residue. Automatic car washes Always observe all the car wash operator's specifications, in particular if your vehicle features add-on parts →...
  • Page 341 Even if a preservative wax is applied regularly in the automatic car wash, Volkswagen recommends protecting the vehicle paintwork with a coat of hard wax compound at least twice a year.
  • Page 342 Alloy wheels: rinse off every two weeks and then treat with an Dirt and road salt acid-free cleaning product. Wheels Volkswagen recommends applying a hard wax compound to the wheels every three months. Damaged protective paint coating. Repair immediately with a touch-up pen.
  • Page 343 Before carrying out any work, ensure that you are familiar with the requisite procedures and general safety regulations → In the engine compartment   . Volkswagen recommends having the work carried out by a qualified workshop. NOTICE Incorrect cleaning and care may cause vehicle damage. Always heed the instructions precisely.
  • Page 344 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Apply a mild soap solution , dab off dissolved grease and colour Grease stains, e.g. oil, make-up. particles with an absorbent cloth and then treat with water if Fabrics, microfibre fabric, necessary.
  • Page 345: Vehicle Tool Kit

    Do not switch on the seat heating to dry the seats. Do not use washing paste or fine detergent solutions. Avoid getting the seat wet. Only use detergents that have been approved by Volkswagen. If in doubt, consult a specialist cleaning company. WARNING Failure to clean the parts properly can cause damage to the seat belts, the fastenings and the belt retractor.
  • Page 346 Adapter for the anti-theft wheel bolts. Volkswagen recommends that you carry the wheel bolt adapter in the vehicle tool kit at all times. The code number of the anti-theft wheel bolt is engraved on the front of the adapter. You will need this number to replace the adapter if lost.
  • Page 347: Wiper Blades

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland WARNING In the event of a sudden driving/braking manoeuvre or accident, a loose vehicle tool kit may be thrown through the vehicle and cause severe injuries. Always be sure that vehicle tools are stored safely in the luggage compartment.
  • Page 348: Changing Bulbs

    Changing the vehicle bulbs requires considerable technical skill. If you do not feel confident with the procedure, Volkswagen recommends that you have the bulbs changed by a Volkswagen dealership, or that you seek other expert assistance. You should contact a professional mechanic if other vehicle parts around the lights have to be removed, or if gas discharge bulbs (xenon lamps) have to be replaced.
  • Page 349 Lights based on LED technology The LEDs cannot be replaced by customers. Seek expert assistance. Volkswagen recommends using a Volkswagen dealership for this purpose. WARNING Accidents can occur if roads are not sufficiently illuminated and other road users have difficulty seeing the vehicle, or cannot see it at all.
  • Page 350 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland If all of the bulbs are in working order, go to a qualified workshop. OR: fault in the dynamic cornering light system. Go to qualified workshop → Lights   . Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
  • Page 351 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would cause the fingerprint to evaporate and condense on the reflector. This will impair the brightness of the headlight.
  • Page 352 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fit the rubber cover ① Fit the rubber cover ① Fit the rubber cover ② → In the engine compartment Close the bonnet   . The illustration shows the left-hand headlight from the rear. The right-hand headlight is a mirror image of the one shown.
  • Page 353 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Follow the instructions on the checklist. → Vehicle tool kit Take the screwdriver and wire hook out of the vehicle tool kit in the luggage compartment   . → Fig. 237 Hook the wire hook into the opening on the cover under the fog light  ...
  • Page 354 You can get more information about the fuse layout from a Volkswagen dealership. Several electrical consumers could share a single fuse. Conversely, a single consumer could have more than one fuse.
  • Page 355 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fuse designs ® Standard flat blade fuse (ATO ® Small flat blade fuse (MINI JCASE ® fuse. Colour coding of fuses Colour Amp rating Amp rating (ATO /MINI (JCASE ® ® ®...
  • Page 356 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 239 Fuse box cover in the dash panel: : left-hand drive vehicle, to the left-hand side of the steering wheel. right-hand drive vehicle, on the front-passenger side. → Introduction   First read and observe the introductory information and safety warnings Fuses must always be replaced by a new fuse with the same amp rating (same colour and markings) and size.
  • Page 357 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 240 In the engine compartment: cover of fuse box with plastic pliers → Introduction   First read and observe the introductory information and safety warnings Opening the fuse box in the engine compartment Open the bonnet →...
  • Page 358 Depending on the version and specification of your vehicle, the fuse numbers and positions may differ to those given in the table. If necessary, ask a qualified workshop for the exact fuse layout. Volkswagen recommends using a Volkswagen dealership. The electric windows and the electrically adjustable seats may be secured with circuit breakers which switch on again automatically a few seconds after the overload, e.g.
  • Page 359 Depending on the version and specification of your vehicle, the fuse numbers and positions may differ to those given in the table. If necessary, ask a qualified workshop for the exact fuse layout. Volkswagen recommends using a Volkswagen dealership. Changing a blown fuse Fig.
  • Page 360: Jump Starting

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 244 Remove or insert fuse with plastic pliers: flat blade fuse, JCASE® fuse. → Introduction   First read and observe the introductory information and safety warnings Preparation Switch off the ignition, the lights and all electrical consumers.
  • Page 361 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Jump lead connection point (positive terminal)   → Jump start connection point (earth connection)   → How to start the engine using jump leads   If the engine cannot be started because the vehicle battery is discharged, the battery can be connected to the battery of another vehicle to start the engine.
  • Page 362 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland engine compartment for connecting the red jump lead. The vehicle can be jump-started or be used to jump-start another vehicle only via this jump start connection point. Jump start connection point (earth connection) Fig.
  • Page 363 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland jump starting. Positive battery terminal of the battery providing voltage of the vehicle that is providing jump starting. Suitable earth connection of the vehicle that is providing assistance with jump starting. Preferably the jump start connection point (earth connection), otherwise attach to the screwed-in towing eye at the front, to a solid metal part which is securely bolted onto the cylinder block, or to the cylinder block itself.
  • Page 364 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Position the leads in such a way that they cannot come into contact with any moving parts in the engine compartment. Starting the engine Start the engine of the vehicle providing assistance and let it run at idle.
  • Page 365 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Towing a vehicle when the engine is switched off and the ignition is switched on discharges the vehicle battery. Depending on the vehicle battery charge level, the drop in voltage can be large enough after just a few minutes that electrical consumers in the vehicle will no longer function, e.g.
  • Page 366 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switch on the ignition and the hazard warning lights. Once both vehicles are in motion, release the clutch. As soon as the engine starts, press the clutch and put the gear into neutral. This helps to prevent driving into the towing vehicle.
  • Page 367 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Please comply with the following when towing another vehicle: Comply with legal regulations. Comply with the information on towing contained in the owner's manual for the other vehicle. The vehicle can only be towed when the electronic parking brake and the electronic steering column lock are released. If the power supply fails or if there are faults in the electrical system, you may need to use jump leads to start the engine to release the electronic parking brake and the electronic steering column lock.
  • Page 368 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 250 In the right-hand side of the front bumper: cover for the towing eye mounting. Fig. 251 Front bumper, right-hand side: screwing in the towing eye. → Introduction   First read and observe the introductory information and safety warnings →...
  • Page 369 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fitting the rear towing eye Fig. 252 On the right-hand side of the rear bumper: screwed-in towing eye. → Introduction   First read and observe the introductory information and safety warnings The towing eye is screwed into a threaded hole behind a cover on the right-hand side of the rear bumper →...
  • Page 370: In The Engine Compartment

    Serious injuries can be caused by carrying out work incorrectly →  . The work should be carried out by a qualified workshop if you are uncertain. Volkswagen recommends using a Volkswagen dealership for this purpose. WARNING Unintentional vehicle movements during service work can cause serious injury.
  • Page 371 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland - Switch off the ignition and remove the vehicle key from the ignition lock. - Always keep children away from the engine compartment and never leave the vehicle unattended. The cooling system is under pressure when the engine is hot. Never open the cap of the coolant expansion tank when the engine is hot.
  • Page 372: Opening And Closing The Bonnet

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never spill fluids onto the engine. They could ignite on hot engine components and hence cause injuries. Please note the following when carrying out any work on the fuel system or the electrical system: - Always disconnect the vehicle battery.
  • Page 373 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 253 In the footwell on the driver's side: release lever for the bonnet. Fig. 254 Above the radiator grille: bonnet control lever. Opening the bonnet Ensure that the windscreen wiper arms are positioned on the windscreen before opening the bonnet →...
  • Page 374 All service fluids and consumables, e.g. tyres, engine coolant and vehicle batteries, are being constantly developed. The same applies to toothed belts, engine oils and spark plugs for combustion engines. For this reason, service fluids and consumables should be replaced at a qualified workshop. Volkswagen dealerships are kept up to date on all innovations. WARNING Unsuitable service fluids and consumables, and the incorrect use of these fluids and consumables, can cause accidents, serious injuries, burns or poisoning.
  • Page 375: Washer Fluid

    Volkswagen is available from a Volkswagen dealership. A suitable anti-freeze agent should be added to the windscreen washer fluid if necessary. NOTICE Never mix other cleaning agents with the cleaning agents recommended by Volkswagen. This can cause the ingredients to separate and http://www.vw-manual.co.uk/browse?7&token=deniol2172xjKhhhjJ3Pby9gS&lang=en-GB&doc=5NA012720AB&link=3&preventShowIndivisualManualMessage=true[27/10/2016 22:58:22]...
  • Page 376: Engine Oil

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland block the windscreen washer jets. When topping up service fluids, please ensure that you pour the correct service fluids into the correct openings. The use of incorrect service fluids could result in serious malfunctions and engine damage.
  • Page 377: Engine Oil Specifications

    VW standard . The engine oils listed are multigrade high-lubricity oils. Engine oils are constantly being developed and improved. Volkswagen dealerships are kept up to date on all innovations. Volkswagen therefore recommends having engine oil changes done by a Volkswagen dealership.
  • Page 378: Changing Engine Oil

    EN 228 (petrol) and EN 590 (diesel), or fuel of an equivalent quality, is available in the particular country. You can also check with a qualified workshop if you are unsure whether your vehicle is equipped with a diesel particulate filter. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 379 After reading off the oil level, push the oil dipstick back into the guide tube as far as it will go. Unscrew the engine oil filler opening cap . Only the engine oil expressly approved by Volkswagen for this engine should be gradually refilled in small quantities (no more than 0.5 l).
  • Page 380 Serious injuries can be caused by carrying out work incorrectly →  . The work should be carried out by a qualified workshop if you are uncertain. Volkswagen recommends using a Volkswagen dealership for this purpose. WARNING Engine coolant is toxic.
  • Page 381 NOTICE Never mix genuine coolant additives with other coolants that have not been approved by Volkswagen. Mixing other coolants could cause serious damage to the engine and cooling system.
  • Page 382 Unscrew the cap carefully →   . → Coolant specification Refill only new coolant according to the Volkswagen specification   →   . Only top up coolant if there is coolant residue in the expansion tank. If this is not observed, the engine could be damaged. If you cannot see any coolant in the expansion tank do not drive on.
  • Page 383: Brake Fluid

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Never open the bonnet if you can see or hear steam or engine coolant coming out of the engine compartment. Always wait until you can no longer see or hear escaping steam or coolant.
  • Page 384 Brake fluid specification Volkswagen has developed a brake fluid that has been optimised for the brake system in the vehicle. To ensure optimal operation of the brake system, Volkswagen recommends the use of brake fluid compliant with VW standard 501 14.
  • Page 385: Vehicle Battery

    Serious injuries can be caused by carrying out work incorrectly →  . The work should be carried out by a qualified workshop if you are uncertain. Volkswagen recommends using a Volkswagen dealership for this purpose. Location of the vehicle battery Depending on the vehicle equipment level, the battery may be located in the engine compartment or in the luggage compartment under the luggage compartment floor.
  • Page 386 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Do not allow direct sunlight onto the vehicle battery for an extended period as the UV rays could damage the battery housing. If the vehicle is left standing in cold conditions for a long period, protect the vehicle battery from frost. If it freezes it will be damaged.
  • Page 387 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 263 A typical window on the top of the vehicle battery. → Introduction   First read and observe the introductory information and safety warnings The electrolyte level of the vehicle battery should be checked regularly in high-mileage vehicles, in hot countries and in older vehicle batteries.
  • Page 388 , the battery may be replaced only with a battery with identical specifications. Have the vehicle battery replaced by a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose. In vehicles with start/stop system , vehicles with an auxiliary heater →...
  • Page 389 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Automatic switch-off for electrical consumers The intelligent vehicle electrical system automatically implements a range of measures to prevent the vehicle battery from discharging under high loads: The idling speed is increased so that the alternator provides more electricity.
  • Page 390: Wheels And Tyres

    When new tyres are driven at high speeds for the first time, they can expand slightly and trigger a one-off pressure warning. Old tyres should only be replaced by tyres that have been approved by Volkswagen for the vehicle type.
  • Page 391 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland – Part load and full load pressures can be set. – Tyre sizes configurable (if available). – Automatic reprogramming if the tyre pressure has been altered. Indicator lamp for the Tyre Pressure Loss Indicator →...
  • Page 392 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Stop the vehicle as soon as it is possible and safe to do so. NOTICE Failure to observe illuminated indicator lamps and text messages can lead to your vehicle being damaged. Driving on unpaved roads for long periods, or a sporty driving style, can temporarily deactivate the Tyre Pressure Loss Indicator. The indicator lamp shows the malfunction, but disappears if the road conditions or driving style change.
  • Page 393 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland distance. Differing tyre pressures or tyre pressures that are too low can cause sudden tyre failure and lead to a tyre burst and the loss of control over the vehicle. The driver is responsible for the correct tyre pressure of all tyres on the vehicle. The recommended tyre pressure can be found on the →...
  • Page 394: Tyre Pressure Monitoring System

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland In certain circumstances, the Tyre Pressure Loss Indicator may become slow or may not display anything, e.g. with a sporty driving style, in winter driving conditions, on unpaved roads, or when driving with snow chains.
  • Page 395 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Display of tyre pressures on the instrument cluster Open the menu Vehicle status in the instrument cluster display → Instrument cluster   . The vehicle is displayed with the target and actual →...
  • Page 396   Volkswagen recommends that work on tyres and wheels is carried out by a qualified workshop. They are familiar with the procedure and have the necessary special tools and spare parts and the proper facilities for disposing of the old tyres. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 397 The service life of tyres is dependent on tyre pressure, driving style handling and fitting. The tyres and wheel rims are an essential part of the vehicle's design. The tyres and rims approved by Volkswagen are specially matched to the characteristics of the vehicle and make a major contribution to good road holding and safe handling.
  • Page 398 Volkswagen recommends replacing tyres that are older than 6 years with new tyres. This also applies for tyres, including the temporary spare wheel, which appear to still be in good condition and whose tread depth has not yet reached the minimum value stipulated by legislation →...
  • Page 399 For technical reasons, it is not generally possible to use the wheels from other vehicles. This can also apply to wheels of the same vehicle type. The tyres and rims approved by Volkswagen are specially matched to the characteristics of the vehicle and make a major contribution to good road holding and safe handling.
  • Page 400 →  . Old tyres should only be replaced by tyres that have been approved by Volkswagen for the vehicle type. Ensure that the tyres used are correct in respect of size, diameter, load-carrying capacity and maximum speed. You should never use tyres whose effective size is larger than Volkswagen-approved tyres. Larger wheels could rub against the body or other parts of the vehicle.
  • Page 401: Tyre Pressure

    This can lead to a fault in the brake system and to tread separation and thus to a tyre bursting. The actual tyre size must not exceed the tyre dimensions of manufacturers approved by Volkswagen and must not rub on any vehicle body parts.
  • Page 402 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Comfort tyre pressure In some vehicles, the tyre pressure sticker may show details of a "comfort" tyre pressure → Fig. 266 ③   . This should make driving extra comfortable. Fuel consumption may increase when driving with comfort tyre pressure.
  • Page 403 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 268 Tyre tread: wear indicators. → Introduction   First read and observe the introductory information and safety warnings Tread depth Difficult driving situations demand the deepest possible tread depth for the tyres and the same tread depth for the tyres on the front and rear axles.
  • Page 404   If required, seek expert assistance when changing the damaged wheel. Volkswagen recommends using a Volkswagen dealership for this purpose. For vehicles with a breakdown set: the tyre can be sealed and pumped up using the tools in the breakdown set →...
  • Page 405 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Introduction Removing the spare wheel Open the boot lid. Raise or fold forward the luggage compartment floor → Boot lid   . If necessary, pull the wedge of the locating element → Fig. 269 ①...
  • Page 406 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland In some vehicles, the spare wheel could be smaller than the standard wheel. The small spare wheel has a sticker with the text 80 km/h or 50 mph. This is the maximum speed at which you are permitted to drive with this tyre. The sticker must remain in place throughout the wheel's service life.
  • Page 407 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland and date of manufacture: ③ JHCO CHWS 2213 Identifier of producing plant and specifications of the tyre JHCO CHWS manufacturer on size and characteristics 2213 Manufacture date: 22nd week in 2013. Information for the end user concerning comparative values for specified basic tyres (standardised test procedure) →...
  • Page 408: Winter Tyres

    In winter road conditions, winter tyres will considerably improve the car's handling. The design of summer tyres (width, rubber compound, tread pattern) gives less grip on ice and snow. Volkswagen urgently recommends the use of winter tyres or all-year tyres on all four wheels of the vehicle, particularly if winter conditions are expected on the roads.
  • Page 409: Snow Chains

    Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with the standard tyres. Nevertheless, Volkswagen still recommends that winter tyres or all-year tyres should be fitted on all 4 wheels in winter, mainly because this will give a better braking response .
  • Page 410 Remove the snow chains when driving on roads that are free of snow. The snow chains will otherwise impair handling, damage the tyres and wear out very quickly. Snow chains that are in direct contact with the wheel can scratch or damage it. Volkswagen recommends using snow chains with integrated rim protection.
  • Page 411: Wheel Cover

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland sufficient, the braking distance could increase significantly. NOTICE Remove the hubcaps carefully and fit them again properly so as to avoid damage to the vehicle. Centre cover Fig. 271 Removing the centre covers by pulling.
  • Page 412 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Push the box spanner through the wire hook → Fig. 272   and remove the wheel cover in the direction of the arrow. Fitting the wheel covers → Fig. 275 ② Before fitting the wheel cover, the anti-theft wheel bolt must be screwed into position  ...
  • Page 413: Wheel Bolts

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland wheel change. All passengers and children in particular must be at a safe distance and away from your area of work during the wheel change. Switch on the hazard warning lights to warn other road users.
  • Page 414 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fig. 274 Changing a wheel: loosening the wheel bolts. Fig. 275 Changing a wheel: tyre valve and locations of the anti-theft wheel bolt → Introduction   First read and observe the introductory information and safety warnings Only the spanner delivered with the vehicle should be used to loosen the wheel bolts.
  • Page 415 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The tightening torque for wheel bolts for steel and alloy wheels is 140 Nm. The tightening torque should be checked with a torque wrench immediately after changing a wheel. If the wheel bolts are corroded and difficult to turn, they must be replaced and the wheel hub threads cleaned before the tightening torque is checked.
  • Page 416 Incorrect use of the vehicle jack can cause the vehicle to slip off the jack, which can lead to severe injuries. Please note the following to help reduce the risk of injuries: Only use vehicle jacks which have been approved by Volkswagen for your vehicle type. Other vehicle jacks could slip out of position – this includes vehicle jacks supplied with other Volkswagen models.
  • Page 417: Breakdown Set

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland → Wheel bolts Turn the wheel bolts anticlockwise to loosen them   . Jack up the vehicle → Lifting the vehicle with the jack   . Use the hexagonal socket in the screwdriver handle →...
  • Page 418 Drive for just 10 minutes at no more than 80 km/h (50 mph) and then check the tyre. Dispose of used or out-of-date sealant in accordance with legal requirements. You can get new sealant from a Volkswagen dealership. http://www.vw-manual.co.uk/browse?7&token=deniol2172xjKhhhjJ3Pby9gS&lang=en-GB&doc=5NA012720AB&link=3&preventShowIndivisualManualMessage=true[27/10/2016 22:58:22]...
  • Page 419 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Observe the separate instructions from the manufacturer of the breakdown set. Contents of the breakdown set Fig. 279 The breakdown set. → Introduction   First read and observe the introductory information and safety warnings The breakdown set is located underneath the floor covering in the luggage compartment.
  • Page 420 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Manual gearbox: select a gear Manual gearbox: selecting a gear Changing gear Manual gearbox_0 Changing gear Selecting a gear (manual gearbox)_0 Selecting a gear Manual gearbox_0 . Switch on the hazard warning lights In an emergency In an emergency.
  • Page 421 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Switch off the air compressor. If a pressure level of 2.0 – 2.5 bar (29 – 36 psi / 200 – 250 kPa) cannot be achieved, unscrew the tyre filler hose from the tyre valve.
  • Page 422 Any retro-fitted equipment which has a direct effect on the control of the vehicle must be approved by Volkswagen for use in your vehicle and bear the e mark (the European Union's authorization symbol). These devices include cruise control systems or an electronically controlled suspension.
  • Page 423 Depending on where the vehicle is used, it may be a good idea to have an engine and transmission guard installed, e.g. if the vehicle will be driven over kerbs, on driveways or on unsurfaced roads. If you wish to have one fitted, Volkswagen recommends contacting your Volkswagen dealership.
  • Page 424 Transmission is possible only in areas with a sufficiently strong mobile telephone signal. Additional functions that are contractually agreed with the customer, e.g. vehicle positioning in an emergency or Volkswagen Car-Net, allow certain vehicle data to be transmitted from the vehicle.
  • Page 425 Incorrect use of the diagnostic interface can cause malfunctions, which can result in accidents and serious injuries. Never read the event memory using the diagnostic interface yourself. The event memory should only be read out via the diagnostic interface by a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
  • Page 426: Consumer Information

    The functioning and performance of the mobile data link between the vehicle and data server depend on factors that are outside the influence and responsibility of Volkswagen AG. This includes, in particular, adequate mobile reception at the vehicle location as well as, where applicable, disturbances, interference or interruptions in mobile reception due to tunnels, garages, underpasses or other external influences (weather conditions, such as thunderstorms, interfering devices, buildings, bridges or mountains or intensive use of the mobile network, etc.).
  • Page 427 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland registration with the approval of Volkswagen AG (area of use). The countries that belong to the area of use of the vehicle depend on the vehicle model, model year and equipment level.
  • Page 428: Declaration Of Conformity

    Recycling end-of-life vehicles Volkswagen has already made provision for you to recycle your vehicle in an environmentally responsible manner. The recycling system operating in many European countries will take back your vehicle at the end of its useful life. Once the vehicle has been recycled, a certificate of destruction will be issued to show that the vehicle has been disposed of correctly.
  • Page 429 Observe the following for vehicle used for the carriage of goods with a gross weight rating of up to 3.5 t (approval in Europe as N1): Variants and number of seats N1 vehicles based on a Volkswagen passenger car models are available in different versions. The number of seats may be limited to 2 or 4, for example.
  • Page 430: Technical Data

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Observe the safety instructions and information on the luggage compartment and transporting items → Transporting items   . Technical data Information on technical data Unless otherwise indicated or listed separately, the technical data for the basic model apply. Optional equipment, different vehicle equipment, special vehicles and country-specific vehicle equipment levels can result in different values.
  • Page 431: Vehicle Identification Data

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The actual axle loads must never exceed the maximum permissible axle loads. The payload and the distribution of the load in the vehicle have an effect on the driving response and braking distance of the vehicle. Adjust your speed accordingly.
  • Page 432 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland The type plate → Fig. 280   can be seen on the lower part of the door pillar when the door is open. Vehicles for certain export countries do not have a type plate.
  • Page 433 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Ⓗ 200 mm Ground clearance when ready to drive between the axles Ⓘ Wheelbase 2,681 mm Length with standard front (from bumper to bumper) 4,486 mm Ⓙ Length with off-road front (from bumper to bumper) Length with standard front and fitted towing bracket (when factory-fitted) Ⓚ...
  • Page 434: Fuel Tank Capacity

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Fuel tank capacity Fuel tank capacity Four-wheel drive: approx 60 l, of which 7 l reserve. Petrol and diesel engines Front-wheel drive: approx 58 l, of which 7 l reserve. Petrol engines ®...
  • Page 435: Diesel Engines

    Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Maximum trailer weight with brakes, gradients up to 12% (vehicles with petrol engine and 25° off-road front) Maximum trailer weight, trailer with no separate brakes Gross combination weight rating (vehicles with a petrol engine and 18°...
  • Page 436 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Maximum trailer weight with brakes, gradients up to 12% (vehicles with diesel engine and 18° standard front) Maximum trailer weight with brakes, gradients up to 12% (vehicles with diesel engine and 25° off-road front)
  • Page 437 Bedienungsanleitung < Service & Zubehör < Volkswagen Deutschland Gross axle weight rating, rear 1,190 Maximum trailer weight with brakes, gradients up to 12% (vehicles 2,300 with diesel engine and 18° standard front) Maximum trailer weight with brakes, gradients up to 12% (vehicles 2,500 with diesel engine and 28°...

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