ATEN CS724KM User Manual
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ATEN CS724KM User Manual

4-port usb km switch
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Summary of Contents for ATEN CS724KM

  • Page 1 CS724KM 4-Port USB KM Switch User Manual www.aten.com...

  • Page 2: Emc Information

    CS724KM User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: User Information

    CS724KM User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Customer Support For contact information, see Technical Support, page 59. User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.

  • Page 4: Package Contents

    Copyright © 2018 ATEN® International Co., Ltd. Manual Date: 2018-05-10 The ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    CS724KM Front View ........
  • Page 6 CS724KM User Manual Invoking HSM ......... . . 17 Alternate HSM Invocation Keys .
  • Page 7 CS724KM User Manual Hotkey Settings ......... 49 Hotkey Switching .

  • Page 8: About This Manual

    CS724KM User Manual About this Manual This user manual is provided to help you get the most from your CS724KM unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 9: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International...
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  • Page 11: Introduction

    Introduction Overview The CS724KM is a 4-port USB KM Switch that enables users to control up to 4 computers with a single keyboard and mouse. Two switches can be daisy- chained to enable control of up to 8 computers from a single console.

  • Page 12: Features

    Features  Single USB keyboard and mouse controls up to 4 computers  Daisy-chain two CS724KM units to control up to 8 computers with a single keyboard and mouse  Boundless Switching – simply move the mouse cursor across the display...

  • Page 13: Requirements

    Chapter 1. Introduction Requirements Console  A USB mouse  A USB keyboard  Speakers Computers The following equipment must be available on each computer:  Video Display  USB Type A port  Audio ports Operating Systems Version Windows* 2K / XP / 2003 / 2008 / Vista (x64 / x86) / 7 / 10 and higher Linux** RedHat...

  • Page 14: Components

    Peripheral this port. Port Station The Station Switch sets the function of the CS724KM. The Switch default position for normal operation is P. The S position is utilized when an RS-45 cable is connected to the Serial port and can be used for two separate functions: ...
  • Page 15 Chapter 1. Introduction Component Description Port LEDs The four Port LEDs are built into the front panel.  Lights green to indicate that the computer attached to its corresponding port is the one that has the keyboard/ mouse, USB hub and audio focus.

  • Page 16: Cs724Km Rear View

    CS724KM User Manual CS724KM Rear View Component Description Power Jack The power adapter cable (not included in the package) plugs into this jack. USB peripherals (printers, scanners, drives etc.) plug into Peripheral this port. Port Serial Port This RJ-45 port is used to send serial commands (see RS- 232 Commands, page 43) and setup daisy chain installations (see Daisy Chain Installation, page 10).

  • Page 17: Hardware Setup

    Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 57. Please review it before proceeding. 2. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 18 CS724KM User Manual 9. Power on the computers.

  • Page 19: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram CS724KM (Front) CS724KM (Rear)

  • Page 20: Daisy Chain Installation

    Note: 1. In a daisy-chained installation, set one Station Switch to P and the other to S. If the Station Switch on both CS724KM units are set to the same position (P or S), the console on both CS724KM units will not work.

  • Page 21: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram CS724KM (Front) CS724KM (Rear) RJ-45 Cable...
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  • Page 23: Basic Operation

    Chapter 3 Basic Operation Port Selection There are five methods to switch between the computers: Manual – by pressing the port selection pushbuttons on the front panel; Mouse – by double-clicking the scroll wheel; Hotkey – by entering key combinations on the keyboard; Boundless Switching–...

  • Page 24: Rs-232 Commands Switching

    Port, page 16 for details). Hot Plugging The CS724KM supports USB hot plugging – components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down.

  • Page 25: Hotkey Operation

    Chapter 4 Hotkey Operation The switch provides an extensive, easy-to-use, hotkey function that makes it convenient to control and configure your KM installation from the keyboard. Hotkeys also provide asynchronous independent switching of the keyboard/ mouse, USB hub, and audio focus. Therefore, you can give one computer the keyboard/mouse focus, another the USB hub focus, while a third has the audio focus.

  • Page 26: Going Directly To A Port

    CS724KM User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] Brings the KM, USB hub, and audio focus to the [n] [Enter] computer attached to the port corresponding to the specified Port ID. The KM, USB hub, and audio focus all go to this port even if they were on different ports to begin with.

  • Page 27: Hotkey Setting Mode

    Chapter 4. Hotkey Operation Hotkey Setting Mode Hotkey Setting Mode is used to configure the CS724KM. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM, do the following: 1. Press and hold down the [Num Lock] key.

  • Page 28: Alternate Hsm Invocation Keys

    CS724KM User Manual Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see page 17).

  • Page 29: Keyboard Operating Platform

    Chapter 4. Hotkey Operation Keyboard Operating Platform The switches’ default port configuration is for a PC-compatible keyboard operating platform. If your console uses a PC-compatible keyboard and you have a Mac attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC-compatible keyboard emulates the Mac keyboard.

  • Page 30: Keyboard Language

    CS724KM User Manual Keyboard Language To change the keyboard language, do the following: 1. Invoke HSM (see page 17). 2. Press [F6] [nn] [Enter]. Note: nn is a two-digit number that represents the keyboard language code (US English: 33; French: 08; Japanese: 15; German: 09).

  • Page 31: Mouse Emulation

    Chapter 4. Hotkey Operation Mouse Emulation To toggle between mouse emulation enabled and disabled, do the following: 1. Invoke HSM (see page 17 2. Press [M]. This procedure is a toggle. Repeat to revert to the original setting Mouse Port Switching Mouse Port Switching allows you to use the mouse wheel button (clicked twice) to switch ports.

  • Page 32: Power On Detection

    This procedure is a toggle. Repeat to revert to the original setting. Screen Size Sets the screen size of each monitor so that the CS724KM knows to switch computers when the mouse cursor moves from one computer's screen to the next.

  • Page 33: Monitor Layout

    Chapter 4. Hotkey Operation Monitor Layout Sets the physical layout of the monitors allowing the CS724KM to switch to the correct computer when the mouse cursor moves off a screen to the right, left, up, down or diagonally (see page 29). Before using Boundless Switching...

  • Page 34: Example 1

    With six displays, in three rows, type: PA12B34C56 [Enter]. 3 x 2 Monitor Layout Monitor # Press: PA12B34C56 [Enter] Note: The example above requires two CS724KM units in a daisy-chain, as any setup with more than 4 computers (see Daisy Chain Installation, page 10).

  • Page 35: Example 3

    Chapter 4. Hotkey Operation Example 3 2 x 2 Monitor Layout Monitor # Press: PA12B34 [Enter] Example 4: 4 x 1 Monitor Layout Monitor # Press: PA1B2C3D4 [Enter]...

  • Page 36: Example 5

    CS724KM User Manual Example 5: 2 x 3 Monitor Layout No Monitors 1st & 3rd Slot of Row A Monitor # Press: PA010B234 [Enter]...

  • Page 37: Hsm Summary Table

    Chapter 4. Hotkey Operation HSM Summary Table After invoking HSM (see page 17), key in one of the following keys to perform the corresponding function: Function Toggles the beeper On and Off. Enable/Disable the Power on Detection feature. Toggles between the default and alternate HSM invocation keys.
  • Page 38 CS724KM User Manual Function [F10] Enables/Disables Windows keyboard emulation.

  • Page 39: Boundless Switching Utility

    The audio and USB hub focus is also switched to the new computer. The Boundless Switching Utility is a GUI-based application that provides management of the physical layout of displays. The utility tells the CS724KM where the monitors are located in your setup so that it can switch to the correct computer when the mouse cursor moves off one screen and onto another.

  • Page 40: Download

    To download the software, do the following: 1. Visit our website and click Support & Downloads → Downloads. 2. Under Download materials for other products, type CS724KM. 3. Click Go. 4. Below Software& Drivers, download the latest version of the Boundless Switching Configuration Utility.

  • Page 41: Configuration Utility

    The Boundless Switching Configuration Utility can operate on a computer not connected to the CS724KM, but profiles cannot be uploaded for use unless the computer is physically connected to the CS724KM. Double-click the Aten CS724KM Boundless Switching Configuration Utility.exe application to open the Main page:...

  • Page 42: Adding/Applying A Layout

    CS724KM User Manual Adding/Applying a Layout To add and apply a layout, do the following: 1. On a computer connected to the CS724KM, open the Boundless Switching Configuration Utility. 2. On the Main page, click a Template that matches your physical monitor setup or click New to create your own.
  • Page 43 Use the drop-down menu to select the port. If your installation has one CS724KM, only Primary ports (P1, P2, P3, P4, or no port) should be used. When two CS724KM’s are installed (refer to page 10), computers...
  • Page 44 Save to device This uploads the layout configuration and applies it to the CS724KM. Click Save to device when the CS724KM is attached to the computer running the Boundless Switching Configuration Utility. If no CS724KM is connected, you will be prompted to connect one.

  • Page 45: Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard PC-compatible (101/104 key) keyboards can emulate the functions of a Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Print Screen]...
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  • Page 47: The Firmware Upgrade Utility

    1. From a computer that is not part of your KM installation, go to our Support & Download → Downloads site and choose the model name that relates to your device (CS724KM) to get a list of available Firmware Upgrade Packages. 2. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer.
  • Page 48 CS724KM User Manual 4. Connect the USB Type A connector to a USB Type A port on the computer. 5. Press and hold Port Selection Pushbutton 1. 6. While holding Port Selection Pushbutton 1, connect the USB Type B connector into PC Port 1. The four front panel LEDs all flash together to indicate Firmware Upgrade Mode is in effect.

  • Page 49: Starting The Upgrade

    6. The Firmware Upgrade Utility Starting the Upgrade 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or using a command line to enter the full path. The Firmware Upgrade Utility Welcome screen appears: 2.
  • Page 50 CS724KM User Manual 4. As you select a device in the list, its description appears in the Device Description panel.After you have made your device selection(s), click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files.

  • Page 51: Upgrade Successful

    After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After a successful completion, the CS724KM exits Firmware Upgrade Mode, and resets itself. Upgrade Failed If the Upgrade Successful screen does not appear, it means that the upgrade failed to complete successfully, and you should repeat the upgrade procedure from the beginning.
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  • Page 53: Serial Control

    CS724KM. Console Login - HyperTerminal Once a physical connection from the computer to the CS724KM has been made and the Station Switch on the front panel is set to the S position (see Station Switch, page 4), you can establish a HyperTerminal session using the instructions below.
  • Page 54 CS724KM User Manual Formula: Command + Input Command + [Enter] Parameters: Command Description open Open the serial command line close Close the serial command line Enter Description [Enter] Send the command 3. When configured correctly a login prompt like the one below appears: 4.

  • Page 55: Rs-232 Commands

    43), you can use the instructions below to send RS-232 commands to control the CS724KM from a remote system. When the RS-232 link is opened, the CS724KM will no longer accept commands from front panel buttons and most hotkey functions (excluding mouse cursor shift and monitor layout).

  • Page 56: Set Baud Rate

    CS724KM User Manual Set Baud Rate The Set Baud Rate command allows you to set the baud rate. The formula for Set Baud Rate commands is as follows: Command + Input Command + [Enter] To set the baud rate to 38400, type the following:...

  • Page 57: Switch Port

    Chapter 8. RS-232 Commands Switch Port The Switch Port command allows you to switch ports. The formula for Switch Port commands is as follows: Command + Input Command + [Enter] To switch to the computer connected to port 04, type the following: sw i04 [Enter] To switch to the computer connected to port 01, type the following: sw i01 [Enter]...

  • Page 58: Keyboard Language Layout

    CS724KM User Manual Keyboard Language Layout The Keyboard Language Layout command allows you to set the language layout of the keyboard. The formula for Keyboard Language Layout commands is as follows: Command + Input Command + [Enter] To change the keyboard language layout to French, type the following:...

  • Page 59: Hotkey Settings

    Chapter 8. RS-232 Commands Hotkey Settings The Hotkey Settings command allows you to change the hotkey used to invoke the HSM (Hotkey Settings Mode). The formula for Hotkey Settings commands is as follows: Command + Input Command + [Enter] To change the HSM hotkey to [Ctrl] + [F12], type the following: hotkey f12 [Enter] To change the HSM hotkey to [Num Lock] + [-], type the following: hotkey num [Enter]...

  • Page 60: Hotkey Switching

    CS724KM User Manual Hotkey Switching The Hotkey Switching command allows you to change the hotkey switching mode. The formula for Hotkey Switching commands is as follows: Command + Input Command + [Enter] To change the hotkey switching mode to [Ctrl] + [Ctrl], type the following:...

  • Page 61: Usb Reset

    Chapter 8. RS-232 Commands USB Reset The USB Reset command allows you to reset the USB connections. The formula for USB Reset commands is as follows: Command + Input Command + [Enter] To reset the USB connections, type the following: usbreset on [Enter] The tables show the values for the USB Reset commands.

  • Page 62: Restore Default Settings

    The formula for Restore Default Settings commands is as follows: Command + Input Command + [Enter] To restore the CS724KM back to the factory default settings, type the following: reset on [Enter] The tables show the values for the Restore Default Settings commands.

  • Page 63: Firmware Upgrade

    Chapter 8. RS-232 Commands Firmware Upgrade The Firmware Upgrade command allows you to enable firmware upgrade mode. The formula for Firmware Upgrade commands is as follows: Command + Input Command + [Enter] To enable firmware upgrade mode, type the following: upgrade on [Enter] The tables show the values for the Firmware Upgrade commands.

  • Page 64: Km Status

    CS724KM User Manual KM Status The KM Status command allows you to display read-only information about the CS724KM’s current status. The formula for KM Status commands is as follows: Command + Input Command + [Enter] To view the KM status information, type the following: status on [Enter] The tables show the values for the KM Status commands.

  • Page 65: Monitor Layout

    Chapter 8. RS-232 Commands Monitor Layout The Monitor Layout command allows you to configure the layout of displays. The formula for Monitor Layout commands is as follows: Command + Input Command + [Enter] To configure a 1x4 monitor layout, type the following: monitor a1234 [Enter] To configure a 4x1 monitor layout, type the following: monitor a1b2c3d4 [Enter]...
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  • Page 67: Appendix

    Appendix Safety Instructions  Read all of these instructions. Save them for future reference.  This device is for indoor use only.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 68 CS724KM User Manual  If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 69: Technical Support

    International  For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com  For telephone support or to contact an ATEN regional office: http://www.aten.com/global/en/contact-us/office-locations/ When you contact us, please have the following information ready beforehand:  Product model number, serial number, and date of purchase.

  • Page 70: Specifications

    CS724KM User Manual Specifications Function CS724KM Computer Direct Connections 8 via Daisy Chain Port Selection Pushbuttons, Hotkeys, Mouse Wheel*, Mouse Cursor, RS-232 Commands Connectors Console Keyboard 1 x USB Type A Female (Black) Ports Mouse 1 x USB Type A Female (Black) Speakers 1 x 3.5 mm Audio Jack Female (Green;...

  • Page 71: Troubleshooting

    Appendix Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.

  • Page 72: Hotkey Default Settings

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

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