When I select a number from my contacts, the number can't be dialled
•
Make sure that you have correctly recorded the number in your file
•
Make sure that you have inputted the country prefix when calling a foreign country
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete some files from your SIM card or save
the files in the phone contacts
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability
I can't access my voicemail
•
Make sure your operator's voicemail number is correctly entered in "Messages\Voice mail server"
•
Try later if the network is busy
I am unable to send and receive MMS
•
Check your phone memory availability as it might be full
•
Contact your network operator to check service availability and check MMS parameters
•
Verify the server centre number or your MMS profile with your operator
•
The server centre may be swamped, try again later
The flickering
icon is displayed on my standby screen
•
You have saved too many short messages on your SIM card; delete some
SIM card PIN locked
•
Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to download new files
•
Make sure there is sufficient phone memory for your download
•
Select the microSD card as the location to store downloaded files
•
Check your subscription status with your operator
The phone can't be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible to other users
•
Make sure that the two phones are within Bluetooth's detection range
How to make your battery last longer
•
Make sure you follow the complete charge time (minimum 3 hours)
•
After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication
•
Adjust the brightness of screen as appropriate
•
Deactivate Bluetooth when not in use
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alcatel is a trademark of
Alcatel-Lucent and is used under license by
TCL Communication Ltd.
© Copyright 2016 TCL Communication Ltd
All rights reserved
TCL Communication Ltd. reserves the right to
alter material or technical specification
without prior notice.
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