Glossary
Service Mode
The way calls are handled depending
on the time of day. For example,
your company's phone system may
be configured so that in Day Service
Mode all incoming calls are routed
through the attendant. In Night
Service Mode, incoming calls may
be broadcast over a loud bell for
anyone to answer.
Station
Another word for extension.
System Administrator
The person responsible for your
company's telephones. It may be an
outside business, or a person or
department at your company.
Essentially, whoever you go to report
problems with your phone or to
request changes in your telephone
service.
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Tone
The audible sound your keyset
makes. There are many different
tones: for example, dial tone, ring
tone, busy tone, and error tone.
Trunk
A telephone line owned by the local
telephone company that connects
your office telephone system to the
outside world. Also known as an
"outside" line, or "c.o. line."
Protegé
616 Keyset User's Guide - with display
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