Limited Warranty - RCA LCDS2022B User Manual

Limited Warranty

What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• 1 year from date of purchase- Unit exchange, which includes parts and labor.
• The warranty for rental units begins with the first rental or 45 days from date of shipment
to the rental firm, whichever comes first.
What we will do within one year:
Exchange the unit with a new or, at our option, refurbished unit.
After one year:
Provide you with a new, or at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product's warranty period. There is a flat exchange
charge to replace a defective unit. This charge covers shipping and handling (we don't don't do
repairs).
How you get service:
• Call 1-580-634-0182 and have your unit's date of purchase and model/serial number ready.
The model/serial number information may be on the back (or on the bottom) of your unit.
• A representative will troubleshoot your problem over the phone.
• If the representative determines that you should receive a replacement unit you will be
provided with a Service Request (SR) number and return instructions. No returns will be
accepted without the SR number.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the product is within the warranty period must be presented to obtain warranty service.
For rental firms, proof of first rental is also required.
What your warranty does not cover:
• Acts of nature, such as but not limited to lightning damage.
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated into other products or is used for
institutional or other commercial purposes.
• Batteries.
• Units purchased or serviced outside the U.S.A.
• Shipping damage if the unit was not packed and shipped in the manner prescribed by
Thomson.
• Customer Instruction. (Your Owner's Manual describes how to install, adjust, and operate
your unit. Any additional information should be obtained from your dealer.)
Product Registration:
• Please complete and mail the Product Registration Card packed with your TV or register
on-line at www.rca.com. It will make it easier to contact you should it ever be necessary.
The return of the card is not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY THOMSON INC., ITS AGENTS OR EMPLOYEES SHALL CREATE A
GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
Chapter 5
Graphics contained within this publication are for representation only.
Other Information
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