Checkout Guide; Quick Test Programs - Lenovo ThinkPad E585 Hardware Maintenance Manual

• Distortion, deformation, or discoloration of the cosmetic parts
• Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force
• Damage caused by liquid spilled into the system
• Damage caused by the improper insertion of a PC Card or the installation of an incompatible card
• Improper disc insertion or use of an optical drive
• Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the
insertion of a diskette with multiple labels
• Damaged or bent diskette eject button
• Fuses blown by attachment of a nonsupported device
• Forgotten computer password (making the computer unusable)
• Sticky keys caused by spilling a liquid onto the keyboard
• Use of an incorrect ac power adapter on laptop products
The following symptoms might indicate damage caused by nonwarranted activities:
• Missing parts might be a symptom of unauthorized service or modification.
• Check for obvious damage to a hard disk drive. If the spindle of a hard disk drive becomes noisy, the hard
disk drive might have been dropped or subject to excessive force.

Checkout guide

Use the following procedures as a guide in identifying and correcting problems with the ThinkPad notebook
computer.
Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products,
prototype cards, or modified options can lead to false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the
operation.

Quick test programs

Run the following quick test programs to troubleshoot and resolve computer problems, especially when the
computer does not have the Lenovo Solution Center program installed.
• Lenovo Hard Drive Quick Test
• Lenovo Memory Quick Test
• Lenovo Wireless Quick Test
• Lenovo PCI Express Quick Test
• Lenovo RAID Quick Test
• Lenovo Motherboard Bus Quick Test
Lenovo provides the following quick test programs:
The quick test programs are applicable on the following operating systems:
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• Microsoft Windows
• Microsoft Windows 8.1
• Microsoft Windows 7
• Microsoft Windows XP
• Microsoft Windows Server
• Microsoft Windows Server 2008
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