Lenovo ThinkPad E585 Hardware Maintenance Manual
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Lenovo ThinkPad E585 Hardware Maintenance Manual

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  • Page 1 ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 2 Appendix A “Notices” on page 95. First Edition (December 2017) © Copyright Lenovo , 2017. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Disabling the built-in battery ..Passwords....Remove the microSD card ..© Copyright Lenovo , 2017...
  • Page 4 1010 Base cover assembly ..2010 LCD bezel ....1020 Internal battery ... . . 2020 LCD panel.

  • Page 5: About This Manual

    Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 25. © Copyright Lenovo , 2017...
  • Page 6 ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 7: Chapter 1. Safety Information

    • Reinstall all covers correctly before returning the machine to the customer. • Fan louvers on the machine help to prevent overheating of internal components. Do not obstruct fan louvers or cover them with labels or stickers. © Copyright Lenovo , 2017...

  • Page 8: Electrical Safety

    Electrical safety Observe the following rules when working on electrical equipment. Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. •...

  • Page 9: Safety Inspection Guide

    0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http:// www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.

  • Page 10: Grounding Requirements

    Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2.
  • Page 11 DANGER DANGER DANGER DANGER DANGER Chapter 1 Safety information...
  • Page 12 DANGER DANGER ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 13 Chapter 1 Safety information...

  • Page 14: Insert The Ends Of Your Necktie Or Scarf Inside Clothing Or Fasten It With A Nonconductive Clip, About

    PERIGO PERIGO PERIGO PERIGO ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 15 PERIGO PERIGO PERIGO PERIGO DANGER DANGER Chapter 1 Safety information...
  • Page 16 DANGER DANGER DANGER DANGER ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 17 DANGER DANGER VORSICHT VORSICHT VORSICHT Chapter 1 Safety information...
  • Page 18 VORSICHT VORSICHT VORSICHT VORSICHT ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 19 VORSICHT Chapter 1 Safety information...
  • Page 20 ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Safety information...
  • Page 22 ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 23 Chapter 1 Safety information...
  • Page 24 ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 25: Laser Compliance Statement (Multilingual Translations)

    Laser compliance statement (multilingual translations) The laser compliance statements in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French Chapter 1 Safety information...
  • Page 26 • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 27 Chapter 1 Safety information...
  • Page 28 ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 29 Chapter 1 Safety information...
  • Page 30 ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 31: Chapter 2. Important Service Information

    UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System disassembly and reassembly videos that show the FRU removal or replacement procedures for the Lenovo authorized service technicians are available at: http://www.lenovoservicetraining.com/ion/ Strategy for replacing FRUs Before replacing parts: Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before you replace any FRUs listed in this manual.

  • Page 32: Important Notice For Replacing A System Board

    Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.

  • Page 33: Fru Identification

    FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, and liquid crystal display (LCD).
  • Page 34 ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 35: Chapter 3. General Checkout

    Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following are not covered under warranty: • LCD panel cracked from the application of excessive force or from being dropped • Scratched (cosmetic) parts © Copyright Lenovo , 2017...

  • Page 36: Checkout Guide

    Quick test programs Run the following quick test programs to troubleshoot and resolve computer problems, especially when the computer does not have the Lenovo Solution Center program installed. • Lenovo Hard Drive Quick Test • Lenovo Memory Quick Test •...

  • Page 37: Uefi Diagnostic Program

    If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses.

  • Page 38: Power System Checkout

    1. Go to http://www.lenovo.com/diags 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or disc. To use the diagnostic medium you have created, do one of the following: •...

  • Page 39: Checking Operational Charging

    To check the USB-C type ac power adapter, do the following: 1. Connect the computer to a power outlet and turn on the computer. 2. Start Lenovo Companion program, and then click Hardware Settings ➙ Power. The ac power adapter information is displayed.

  • Page 40: Checking The Coin-Cell Battery

    4. Check the battery status icon again. If the same error still exists, replace the system board. Checking the coin-cell battery Do the following: 1. Power off the computer, and unplug the ac power adapter from it. 2. Turn the computer upside down. 3.

  • Page 41: Chapter 4. Related Service Information

    1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Select a startup option you want, and then follow the instructions on the screen. © Copyright Lenovo , 2017...

  • Page 42: Recovering Your Operating System If Windows 10 Fails To Start

    Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.

  • Page 43: Passwords

    If a master hard disk password has been set, it can be used to access the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user hard disk password or the master hard disk password, or to recover data from the hard disk drive.

  • Page 44: How To Remove The Power-On Password

    The hard disk drive can be replaced for a scheduled fee. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.

  • Page 45: Power Management

    Power management To reduce power consumption, the computer has three power management modes: screen blank, sleep, and hibernation. Sleep mode When the computer enters sleep mode, the following events occur in addition to what occurs in screen blank mode: • The LCD is powered off. •...

  • Page 46: Symptom-To-Fru Index

    When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive or solid-state drive is read, and system status is restored from the hard disk drive or solid-state drive. Symptom-to-FRU index This section contains following information: •...
  • Page 47 Table 2. Numeric error codes (continued) Symptom or error (beeps, if any) FRU or action, in sequence 0190 1. Charge the battery pack. Critical low-battery error 2. Replace the battery pack. 0191 1. Run the ThinkPad Setup program, and then save System Security - Invalid Remote Change requested.

  • Page 48: Error Messages

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
  • Page 49 The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...

  • Page 50: No-Beep Symptoms

    If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.

  • Page 51: Undetermined Problems

    When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist.
  • Page 52 ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 53: Chapter 5. Status Indicators

    When this indicator is on, you can type uppercase letters by directly pressing the letter Caps Lock indicator keys.On: The camera is in use. Fn Lock indicator This indicator shows the status of Fn Lock function. © Copyright Lenovo , 2017...
  • Page 54 Table 6. Status indicators (continued) Indicator Description Speaker-mute indicator When this indicator is on, the speakers are muted. Microphone-mute When this indicator is on, the microphones are muted. indicator Camera status indicator When this indicator is on, the camera is in use. System status Blinks for three times: The computer is initially connected to power.

  • Page 55: Chapter 6. Special Keys

    1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed. 3. Select the options of your preference.
  • Page 56 Table 7. Special keys (continued) Description Special key Put your computer into sleep mode. Open the Snipping Tool program. Fn+4 Puts your computer into sleep mode. To return to normal operation, press any key or the power button. Fn+B Has the same function as the Break key on a conventional keyboard. Fn+K Has the same function as the ScrLK key on a conventional keyboard.

  • Page 57: Chapter 7. Locations

    Power button Numeric keypad Fingerprint reader (available on some models) TrackPoint buttons Trackpad Left-side view USB-C™ connector HDMI™ connector Always On USB 3.1 connector Gen 1 USB 3.1 connector Gen 1 Audio connector © Copyright Lenovo , 2017...

  • Page 58: Right-Side View

    Right-side view MicroSD card slot USB 2.0 connector Ethernet connector Security-lock slot Bottom view Fan louvers Speakers Locating FRUs and CRUs This topic introduces the following service parts: • “Major FRUs and CRUs” on page 54 • “LCD FRUs and CRUs” on page 56 ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 59 CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.

  • Page 60: Major Frus And Crus

    Major FRUs and CRUs Note: Depending on the computer model, your computer might look different from the illustration above. ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 61 *Available on some models Note: The Lenovo factory recovery USB key a and the Lenovo recovery disc set b are used to restore the Microsoft Windows operating system. They might not come with the computer, and a user might order them from , though additional shipping and handling fees might apply.

  • Page 62: Lcd Frus And Crus

    LCD FRUs and CRUs Table 9. LCD FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD bezel LCD panel Camera/microphone module LCD hinges LCD cable Wireless-LAN antenna assembly LCD cover assembly ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 63: Connector And Cable Guide

    Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 54 and “LCD FRUs and CRUs” on page 56.
  • Page 64 Table 10. System board connector and cable guide (continued) Item Internal cable required Connector (location) Cable connection Coin-cell battery connector Coin-cell battery cable The coin-cell battery comes with (internal) cable. Connect the cable to this connector. Speaker assembly connector Speaker assembly cable The speaker assembly comes with (internal) cable.
  • Page 65 Table 11. USB card connectors Item Connector (location) Internal cable required Cable connection USB card connector USB card cable Connect one end to the USB card connector on the system board and the other end to this connector. Media card reader connector Insert the media card into this slot.
  • Page 66 Table 13. Interal storage drive cable Item Internal cable required Connector (location) Cable connection Interal storage drive connector Interal storage drive cable Connect this end to the internal (internal) storage drive connector. Interal storage drive connector on Interal storage drive cable Connect this end to the internal the system board (internal)

  • Page 67: Looking Up Fru Information

    Connect one end of the wireless- (internal) LAN black antenna to the A-cover and the other end to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup Chapter 7 Locations...
  • Page 68 ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 69: Chapter 8. Fru Replacement Notices

    CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support...

  • Page 70: Retaining Serial Numbers

    Maintenance key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.

  • Page 71: Retaining The Uuid

    Maintenance key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
  • Page 72 ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 73: Chapter 9. Removing Or Replacing A Fru

    CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support...

  • Page 74: Before Servicing The Computer

    Before servicing the computer Carefully read this topic before servicing the computer. Disabling the built-in battery Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery. To disable Fast Startup, do the following: 1.

  • Page 75: 1010 Base Cover Assembly

    1010 Base cover assembly Removal steps of the bottom cover Loosen the screws and then remove the bottom cover Applying labels to the base cover assembly Note: Depending on the country or region of delivery, the labels might be slightly different from the ones in the following illustration.
  • Page 76 The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover. For the labels that are not shipped with the new base cover, peel them from the old base cover, and adhere them to the new one.

  • Page 77: 1020 Internal Battery

    The Lenovo Companion program provides an automatic battery diagnostic test that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic test shows that the battery is defective.

  • Page 78: 1040 Thermal Fan Assembly

    Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement.
  • Page 79 When installing: Ensure that the connectors are attached firmly. ThinkPad E580 For models with discrete thermal pipes: For models with an integrated thermal pipe: ThinkPad E585 For models with an integrated thermal pipe: Chapter 9 Removing or replacing a FRU...

  • Page 80: 1050 Memory Module

    When installing: • Ensure that the connector is attached firmly. • Do not press the top of the fan cover and the fan hub. • Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the part marked as shown in the following illustrations.

  • Page 81: 1070 Wireless Lan Card

    • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data. • Before removing the drive, have the user make a backup copy of all the information on it if possible. •...

  • Page 82: 1080 Coin-Cell Battery

    Removal steps of the wireless LAN card In step , unplug the connectors by using the antenna RF connector removal tool or pick the connectors with your fingers and gently unplug them as shown. Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (1) Silver 0.294 Nm (3 kgf-cm)

  • Page 83: 1090 Keyboard

    When installing: Ensure that the connector is attached firmly. 1090 Keyboard For access, remove these FRUs in order: • “1010 Base cover assembly” on page 69 Removal steps of the keyboard Note: Depending on the model, your computer might look different from the illustrations in this topic. Step Screw (quantity) Color...
  • Page 84 ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 85 Chapter 9 Removing or replacing a FRU...

  • Page 86: 1100 Usb Card With Cable

    When installing: Ensure that the connector is attached firmly. 1100 USB card with cable For access, remove these FRUs in order: • “1010 Base cover assembly” on page 69 Removal steps of the I/O board with cable Torque Step Screw (quantity) Color M2.5 ×...

  • Page 87: 1110 Speaker Assembly

    Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (1) Silver 0.294 Nm (3 kgf-cm) 1110 Speaker assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 69 Chapter 9 Removing or replacing a FRU...

  • Page 88: 1120 Fingerprint Reader

    Removal steps of the speaker assembly 1120 Fingerprint reader For access, remove these FRUs in order: • “1010 Base cover assembly” on page 69 ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 89 Removal steps of the fingerprint reader Chapter 9 Removing or replacing a FRU...

  • Page 90: 1130 Touch Pad

    Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (1) Silver 0.294 Nm (3 kgf-cm) 1130 Touch pad For access, remove these FRUs in order: • “1010 Base cover assembly” on page 69 • “1020 Internal battery” on page 71 Removal steps of the touch pad ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 91: 1140 System Board And Keyboard Bezel

    Step Screw (quantity) Color Torque Black 0.294 Nm M2 × 1.8 mm, wafer-head, nylon-coated (4) (3 kgf-cm) 1140 System board and keyboard bezel Important notices for handling the system board: When handling the system board, read the following: • The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock.
  • Page 92 Removal steps of the system board Step Screw (quantity) Color Torque M2.5 × 4.5mm, flat-head, nylon-coated (3) Silver 0.294 Nm (3 kgf-cm) Step Screw (quantity) Color Torque M2 × 3mm, flat-head, nylon-coated (4) Silver 0.294 Nm (3 kgf-cm) ThinkPad E580 and E585 Hardware Maintenance Manual...
  • Page 93 When installing: Ensure that the connectors are attached firmly. Attention: The following components soldered on the top side of the system board are extremely sensitive. When you service the system board, avoid any kind of rough handling. ThinkPad E585 For models with an integrated thermal module Microprocessor...

  • Page 94: 1150 Lcd Unit

    1150 LCD unit For access, remove these FRUs in order: • “1010 Base cover assembly” on page 69 • “1020 Internal battery” on page 71 • “1030 M.2 solid-state drive” on page 71 • “1040 Thermal fan assembly” on page 72 •...

  • Page 95: 2010 Lcd Bezel

    Step Screw (quantity) Color Torque M2.5 × 4.5 mm, wafer-head, nylon-coated, small head Silver 0.294 Nm (3 kgf-cm) When installing: Ensure that the LCD connector is attached firmly. 2010 LCD bezel For access, remove these FRUs in order: • “1150 LCD unit” on page 88 Chapter 9 Removing or replacing a FRU...

  • Page 96: 2020 Lcd Panel

    Removal steps of the LCD bezel When installing: Ensure that all the latches are attached firmly. 2020 LCD panel For access, remove these FRUs in order: • “1150 LCD unit” on page 88 • “2010 LCD bezel” on page 89 Removal steps of the LCD panel Step Screw (quantity)

  • Page 97: 2030 Lcd Hinges

    When installing: Ensure that the LCD connector is attached firmly. 2030 LCD hinges For access, remove these FRUs in order: • “1150 LCD unit” on page 88 • “2010 LCD bezel” on page 89 • “2020 LCD panel” on page 90 Removal steps of the LCD hinges Step Screw (quantity)

  • Page 98: 2040 Camera/Microphone Module And The Lcd Cable

    2040 Camera/microphone module and the LCD cable For access, remove these FRUs in order: • “1150 LCD unit” on page 88 • “2010 LCD bezel” on page 89 • “2020 LCD panel” on page 90 • “2030 LCD hinges” on page 91 Removal steps of the camera/microphone module and the LCD cable When installing: Ensure that the connector is attached firmly.
  • Page 99 Removal steps of the wireless LAN antenna assembly and the LCD cover assembly Release the antenna cables from the cable guides on the LCD cover assembly. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
  • Page 100 ThinkPad E580 and E585 Hardware Maintenance Manual...

  • Page 101: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 102: Electronic Emission Notices

    For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo Lenovo logo ThinkPad...

  • Page 103: Appendix B. Abbreviation And Acronym Table

    HDMI high-definition multimedia interface integrated circuits ICCID integrate circuit card identity International Standardization Organization local area network liquid crystal display media access control machine type machine type and model personal computer Platform Controller Hub © Copyright Lenovo , 2017...
  • Page 104 Abbreviation Term POST power-on self-test random-access memory radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory...
  • Page 106 Part Number: SP40M73971 Printed in China (1P) P/N: SP40M73971 *1PSP40M73971*...

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