Page 1 XP-5100 User's Guide...
Page 3: Table Of Contents
Using Power Saving Settings ......................28 Changing the Sleep Timer Settings ....................28 Changing the Power Off Timer Settings ..................29 Epson Connect Solutions for Smartphones, Tablets, and More ............29 Setting Up Epson Connect Services....................30 Using Epson Email Print ....................... 32 Using the Epson iPrint Mobile App ....................
Page 4 Using Epson Print and Scan App with Windows Tablets ..............38 Using the Mopria Print Service ......................39 Wi-Fi Networking ............................40 Network Security Recommendations ....................40 Wi-Fi Infrastructure Mode Setup......................41 Selecting Wireless Network Settings from the Control Panel ............42 Wi-Fi Direct Mode Setup ........................
Page 5 Changing the Language of the Printer Software Screens ............95 Changing Automatic Update Options .................... 96 Printing with the Built-in Epson Driver - Windows 10 S............... 97 Selecting Print Settings - Windows 10 S..................98 Printing on a Mac ..........................101 Selecting Basic Print Settings - Mac ....................
Page 6 Control Panel Scanning Options ..................... 127 Changing Default Scan Job Settings ..................128 Starting a Scan Using the Epson Scan 2 Icon ................128 Starting a Scan from a Scanning Program................... 130 Starting a Scan from a Smart Device................... 132 Scanning in Epson Scan 2 .......................
Page 7 Checking Cartridge and Maintenance Box Status with - Windows ..........179 Checking Cartridge and Maintenance Box Status - Mac ............. 182 Purchase Epson Ink Cartridges and Maintenance Box ..............183 Ink Cartridge and Maintenance Box Part Numbers..............183 Removing and Installing Ink Cartridges.................... 184 Printing with Black Ink and Expended Color Cartridges ..............
Page 8 Conserving Low Black Ink with Windows ..................193 Maintenance Box Replacement ....................... 193 Adjusting Print Quality..........................195 Print Head Maintenance........................195 Print Head Nozzle Check......................195 Checking the Nozzles Using the Product Control Panel ............195 Checking the Nozzles Using a Computer Utility ..............198 Print Head Cleaning ........................
Page 9 Incorrect Colors ........................... 242 Solving Scanning Problems ......................243 Scanning Software Does Not Operate Correctly ................. 243 Cannot Start Epson Scan 2 ......................244 Scanning is Slow ......................... 245 Solving Scanned Image Quality Problems ..................245 Image Consists of a Few Dots Only..................... 245 Line of Dots Appears in All Scanned Images................
Page 10 Image is Distorted or Blurry ......................246 Image Colors are Patchy at the Edges ..................247 Image is Too Dark ........................247 Back of Original Image Appears in Scanned Image ..............247 Ripple Patterns Appear in an Image .................... 248 Scanned Image Colors Do Not Match Original Colors..............
Page 11 Binding Arbitration and Class Waiver ....................268 Trademarks ............................272 Copyright Notice..........................272 libTIFF Software Acknowledgment....................273 A Note Concerning Responsible Use of Copyrighted Materials........... 273 Default Delay Times for Power Management for Epson Products ..........274 Copyright Attribution ........................274...
Page 13: Xp-5100 User's Guide
XP-5100 User's Guide Welcome to the XP-5100 User's Guide. For a printable PDF copy of this guide, click here.
Page 14: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Page 15: Control Panel Buttons And Lights
Control Panel Buttons and Lights power button and light home button help button The LCD screen The + and – buttons stop button back button The arrow buttons and the OK button reset button start button The LCD Screen Status Icon Information Navigating the LCD Screen Entering Characters on the LCD Screen Viewing Animations...
Page 16: The Lcd Screen
Parent topic: Using the Control Panel The LCD Screen Displays various status information; select an icon to check its status or adjust its settings Menu options Select a tab to view different options and settings Setting options Displays available buttons Parent topic: Control Panel Buttons and Lights Related references...
Page 17: Navigating The Lcd Screen
Icons Description Network connection status; select the icon to set up or change your network connection • The product is not connected to a wireless network • The product is searching for an SSID or experiencing a wireless network connection issue •...
Page 18 To navigate the menus, press the arrow buttons to change your highlighted selection and press the OK button to confirm your selection. To change a setting, press the arrow buttons to highlight the setting and press the OK button.
Page 19: Entering Characters On The Lcd Screen
To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to display the on-screen keyboard. Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. On-screen keyboard Displays the character count...
Page 20 Moves the cursor left or right Switches between uppercase and lowercase characters, numbers and symbols Switches between characters and numbers or symbols Changes the keyboard layout Displays a list of common domain names to choose from Enters a space Select when you are finished Deletes the previous character Note: You can also switch the character type by pressing the reset button.
Page 21: Viewing Animations
Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Press the help button. You see a screen like this: 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
Page 22: Changing Lcd Screen Language
While viewing the topics, you may see screens like this: Displays the current step number and the total number of steps Press the left arrow button to view the previous step Indicates your overall progress through the animation Press the right arrow button to view the next step Parent topic: Control Panel Buttons and Lights Changing LCD Screen Language...
Page 23: Adjusting The Screen Brightness
You see a screen like this: 3. Select Basic Settings. 4. Select Language. 5. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2.
Page 24: Product Parts Locations
You see a screen like this: 3. Select Basic Settings. 4. Select LCD Brightness. 5. Press the – or + buttons to decrease or increase the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Page 25: Product Parts - Front
Product Parts - Front Output tray Paper cassette Paper cassette edge guides Legal-size paper guide Parent topic: Product Parts Locations...
Page 26: Product Parts - Inside
Product Parts - Inside Document cover Scanner glass Control panel Front cover...
Page 27: Product Parts - Back
Memory card slot Scanner unit Ink cartridge holder Parent topic: Product Parts Locations Product Parts - Back...
Page 28: Using Power Saving Settings
Maintenance box cover Rear cover (duplexer) AC inlet USB port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic:...
Page 29: Changing The Power Off Timer Settings
5. Select a time period between 30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Page 30: Setting Up Epson Connect Services
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Page 31 3. Select Web Service Settings. 4. Select Epson Connect Services. You see a screen like this: 5. Select Register. 6. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More...
Page 32: Using Epson Email Print
Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.
Page 33: Using Epson Remote Print
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 34: Using Airprint
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password.
Page 35: Using Google Cloud Print
Wi-Fi Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below.
Page 36: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
Page 37: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 38: Using Windows 10 Mobile Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 39: Using The Mopria Print Service
4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 40: Wi-Fi Networking
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Related references Wireless Connection Safety Instructions Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
Page 41: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 42: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 43 You see a screen like this: 6. Select the name of your wireless network or press the + button to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name. Note: The network name and password are case sensitive.
Page 44 • To delete the previous character, select • To enter numbers and symbols, select AB1#. • To enter a space, select • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter your network password. 8.
Page 45: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
Page 46 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Start Setup again. You see a screen like this:...
Page 47: Wi-Fi Protected Setup (Wps)
6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. When you are finished, scroll down on the product's LCD screen and select OK. Note: You can also scan the QR Code on the LCD screen to view online setup instructions. 8.
Page 48: Printing A Network Status Sheet
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button to return to the Home screen. Wi-Fi icon is displayed on the LCD screen and indicates your wireless connection status.
Page 49: Changing Or Updating Network Connections
You see a screen like this: 3. Select Network Settings. 4. Select Network Status. 5. Select Print Status Sheet. 6. Press the start button to print the status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Changing or Updating Network Connections...
Page 50: Changing A Usb Connection To A Wi-Fi Connection
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 51: Disabling Wi-Fi Features
2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.
Page 52 7. Select Start Setup to disable Wi-Fi. 8. When finished, press the home button to return to the Home screen. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet...
Page 53: Loading Paper
Loading Paper in the Cassette Paper Loading Capacity Turning Off the Paper Setting Alert Double-sided Printing Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel Loading Paper in the Cassette You can load paper up to this size in the paper cassette: Legal (8.5 ×...
Page 54 2. Pull out the paper cassette until it stops. 3. Squeeze the tab on the right edge guide and slide the edge guides outward.
Page 55 4. Do one of the following: • Insert paper into the cassette with the glossy or printable side facedown and slide it in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown.
Page 56 • Insert up to 10 envelopes with the printable side facedown and flap edge right, as shown. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6.
Page 57: Paper Loading Capacity
8. Extend the output tray. Note: Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. •...
Page 58: Turning Off The Paper Setting Alert
Epson Photo Paper Glossy If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time. Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte 1 sheet...
Page 59: Double-Sided Printing Capacity
You see a screen like this: 4. Select Paper Mismatch. 5. Set the Paper Mismatch setting to Off. Parent topic: Loading Paper Related tasks Selecting the Paper Settings - Control Panel Double-sided Printing Capacity You can print double-sided using Auto or Manual mode on the paper types and sizes listed here. Paper type Size Double-sided printing capacity...
Page 60: Available Epson Papers
(U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...
Page 61 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 62: Borderless Paper Type Compatibility
• Epson Bright White Paper • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte •...
Page 63: Selecting The Paper Settings - Control Panel
Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
Page 64 3. Make sure the Paper Configuration setting is set to On. Note: Disabling this feature turns off the automatic display of the paper settings selection screen after you load paper in the cassette. If this setting is disabled, you cannot use AirPrint and you cannot turn on the Paper Mismatch setting.
Page 65: Paper Type Settings - Control Panel
Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem.
Page 66: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 67 2. Do one of the following to place your originals: • Single sheet: Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. • ID card: Place an ID card 0.2 inch (5 mm) away from the corner mark on the scanner glass as shown.
Page 68 • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson Scan 2. Make sure your photos are at least 0.6 inch x 0.6 inch (15 × 15 mm) in size, and placed away from each other and from the corner mark on the scanner glass as shown.
Page 69 Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface. Parent topic: Placing Originals on the Product Related tasks Scanning in Epson Scan 2...
Page 70: Copying
Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
Page 71: Copying Restored Photos
5. To print more than one copy, press the + and – buttons to increase or decrease the number of copies. Note: You can also select Copies and use the displayed numeric keypad to select the number of copies (up to 99). 6.
Page 72 You see a screen like this: 5. Select Copy/Restore Photos. 6. Make sure the Restore Color setting is set to On. 7. Select your other paper and print settings as necessary, then press the right arrow button. 8. Select Start Scanning. Your originals are scanned and a preview appears on the LCD screen.
Page 73: Copying Books, Id Cards, Or Borderless Photos
11. When you are ready to copy, press the start button. Note: To cancel printing, press the stop button. Parent topic: Copying Related references Copying Options Related tasks Placing Originals on the Scanner Glass Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper.
Page 74: Copying Options
6. Select one of these options: • ID Card to scan and copy both sides of an ID card onto one side of paper. • Book Copy to copy two facing pages of a book onto a single sheet of paper. Note: Make sure the first page of your original is placed on the scanner glass as described on the LCD screen and press the OK button.
Page 75 Copying option Available settings Description Color mode B&W Select whether to copy the original in color or black and white Color 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided, scroll down and also select the orientation and binding edge 1>2-Sided for your originals or copies.
Page 76: Printing From A Computer
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 77: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 78 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting. 5. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.
Page 79: Print Quality Options - Windows
Parent topic: Printing with Windows Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Printing Your Document or Photo - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print.
Page 80: Selecting Double-Sided Printing Settings - Windows
Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
Page 81 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
Page 82: Double-Sided Printing Options - Windows
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Page 83: Print Density Adjustments - Windows
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
Page 84: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 85 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Page 86: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 87: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 88: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 89: Selecting A Printing Preset - Windows
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 90: Selecting Extended Settings - Windows
3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
Page 91: Extended Settings - Windows
Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.
Page 92: Printing Your Document Or Photo - Windows
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 93 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows...
Page 94: Checking Print Status - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...
Page 95: Changing The Language Of The Printer Software Screens
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 96: Changing Automatic Update Options
You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 97: Printing With The Built-In Epson Driver - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 98: Selecting Print Settings - Windows 10 S
Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2.
Page 99 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6.
Page 100 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 101: Printing On A Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Page 102: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related tasks Checking for Software Updates Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
Page 103 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 104 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 105 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
Page 106: Print Quality Settings - Mac
Related tasks Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Printing Your Document or Photo - Mac Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen.
Page 107: Selecting Page Setup Settings - Mac
Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window.
Page 108: Selecting Print Layout Options - Mac
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 109: Selecting Double-Sided Printing Settings - Mac
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
Page 110: Double-Sided Printing Options And Adjustments - Mac
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Page 111: Managing Color - Mac
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Page 112: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 113: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 114: Printing Preferences - Mac
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Page 115: Printing Your Document Or Photo - Mac
Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 116: Checking Print Status - Mac
Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Page 117 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product. Note: See your Chromebook's documentation for details on connecting to a network.
Page 118: Cancelling Printing Using A Product Button
Cancelling Printing Using a Product Button If you need to cancel printing, press the stop button. Parent topic: Printing from a Computer...
Page 119: Scanning
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program...
Page 120 • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
Page 121: Scanning To A Memory Device
Related topics Wi-Fi Networking Scanning to a Memory Device You can scan an original and save the scanned image to a memory card. 1. Insert a memory card into your product's memory card slot. 2. Place your original on the product for scanning. 3.
Page 122: Scanning To A Connected Computer
You can save the scanned file as a JPEG or PDF file, or attach it to an email. You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer.
Page 123 1. Place your original on the product for scanning. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Computer. You see a screen like this: Note: Select OK to close the information screen, if necessary.
Page 124: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 125 You see a screen like this: 4. Select Cloud. You see a screen like this: 5. Change any of the displayed settings on the Scan tab as necessary. 6. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 7.
Page 126: Scanning Using Web Services For Devices (Wsd) - Windows
Related references Control Panel Scanning Options Related tasks Setting Up Epson Connect Services Using Epson Scan to Cloud Scanning Using Web Services for Devices (WSD) - Windows You can scan originals to a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English...
Page 127: Control Panel Scanning Options
5. Select Computer (WSD). 6. Select a computer. 7. Press the start button to start scanning. Your product scans your original and saves the scanned file to the selected computer. Parent topic: Starting a Scan Using the Product Control Panel Related references Control Panel Scanning Options Control Panel Scanning Options...
Page 128: Changing Default Scan Job Settings
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 129 • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. You see an Epson Scan 2 window like this:...
Page 130: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 131 You see an Epson Scan 2 window like this:...
Page 132: Starting A Scan From A Smart Device
Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 133 You see this window:...
Page 134 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Select any of the additional settings that you want to use on the Main Settings tab.
Page 135: Additional Scanning Settings - Main Settings Tab
Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
Page 136: Additional Scanning Settings - Advanced Settings Tab
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Color Restoration Restores the colors in faded photos automatically.
Page 137: Saving Scanned Documents As A Searchable Pdf
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 138: Image Format Options
Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
Page 139: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
Page 140: Scanning To Online Destinations Using Easy Photo Scan
Easy Photo Scan. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 141 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Easy Photo Scan. Select your product and click OK, if necessary. • Mac: Open the Applications folder, select Epson Software, and select Easy Photo Scan.
Page 142: Uploading Scanned Images To Facebook
The scanned image is displayed in the Easy Photo Scan window with an automatically generated name. Note: You may need to close the scanning program window to display Easy Photo Scan. 5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click the icon, and enter the new filename.
Page 143 2. Click the icon. You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.
Page 144: Uploading Scanned Images To Google Photos
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Saving Scanned Images to a Folder Uploading Scanned Images to Google Photos You can configure a Google Photos account for use with Easy Photo Scan and upload your scanned images.
Page 145 You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.
Page 146: Uploading Scanned Images To Evernote
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Saving Scanned Images to a Folder Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
Page 147 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.
Page 148: Uploading Scanned Images To Sugarsync
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Saving Scanned Images to a Folder Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
Page 149 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.
Page 150: Uploading Scanned Images To A Web Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Saving Scanned Images to a Folder Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
Page 151 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.
Page 152: Uploading Scanned Images To Email
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Saving Scanned Images to a Folder Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.
Page 153: Saving Scanned Images To A Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Saving Scanned Images to a Folder Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.
Page 154: Epson Jpeg File Settings
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using.
Page 155: Epson Tiff And Multi-Tiff File Settings
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using.
Page 156 Setting Description Compression Specifies the compression format and level for Color/Grayscale and B&W images. The file size increases with higher quality. Embed ICC Profile Allows the ICC profile (information on color reproducibility of scanned image) to be embedded in the image. Programs that use color management software will display the colors of the image using the ICC profile.
Page 157: Using Memory Cards With Your Product
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert a memory card into the memory card slot on your product as described here. 1.
Page 158: Memory Card Types
Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards with Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
Page 159: Removing A Memory Card
Parent topic: Inserting a Memory Card Removing a Memory Card After you finish working with a memory card, check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 160: Viewing And Printing Photos
Viewing and Printing Photos Printing Photo Layouts from a Memory Card Printing ID Photos from a Memory Card Printing Photos with a Template Parent topic: Using Memory Cards with Your Product Viewing and Printing Photos See these sections to view and print photos displayed on your product's LCD screen. Viewing and Printing Photos From the LCD Screen Memory Card Print Settings Parent topic:...
Page 161 You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print by pressing the + and – buttons. Each photo you select has a number on it to indicate the number of prints you selected. •...
Page 162 You see a screen like this: 9. Press the right or left arrow buttons to scroll through the photos you selected, if necessary. 10. If you need to edit a photo, press the reset button. You see an image like this:...
Page 163: Memory Card Print Settings
Note: Press the reset button again to switch between Correction Off and Correction On. If Correction On is selected, any color corrections you make to a photo are displayed on the screen. If Correction Off is selected, any color corrections you make are not displayed on the screen but will be applied to your printouts.
Page 164: Printing Photo Layouts From A Memory Card
Print settings Available Description options Border Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints (you may see some white border)
Page 165 5. Select Layout Print. 6. Select one of the displayed layout options. You see a screen like this: 7. Select your paper and print settings as necessary. 8. Press the right arrow button. 9. Do one of the following to select your photos: •...
Page 166 • Press OK button to enlarge a thumbnail image. To select an image for print, press the + or – buttons. Press the left or right arrow buttons to scroll through and select additional photos. • To select all photos or a group of photos, select the icon.
Page 167: Printing Id Photos From A Memory Card
13. For each image, press the + or – buttons to change the number of copies as necessary. 14. When you are ready to print, press the start button. Note: To cancel printing, press the stop button. Parent topic: Printing from a Memory Card Related references Memory Card Print Settings Related tasks...
Page 168 6. Select the photo you want to print. 7. Select Print Settings and select your paper and print settings as necessary. 8. Press the right arrow button. You see a screen like this: 9. If you need to edit a photo, press the reset button.
Page 169: Printing Photos With A Template
Note: Press the reset button again to switch between Correction Off and Correction On. If Correction On is selected, any color corrections you make to a photo are displayed on the screen. If Correction Off is selected, any color corrections you make are not displayed on the screen but will be applied to your printouts.
Page 170 You see a screen like this: 6. Select one of the displayed template options. You see a screen like this: 7. Select your paper and print settings as necessary. 8. Press the right arrow button. 9. Do one of the following: •...
Page 171: Transferring Photos On A Memory Card
• If you selected a multiple photo template, you see a screen like this: • To place photos in the template automatically, select Automatic Layout, select the photos you want to print, and select Preview and Print. • To place photos in the layout template, select the icon and follow the instructions on the LCD screen to select and place photos in your template.
Page 172: Setting Up File Sharing For Photo Transfers From Your Computer
Transferring Photos from a Memory Card to Your Computer Parent topic: Using Memory Cards with Your Product Setting Up File Sharing for Photo Transfers from Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on your product, you may need to set up your product's file sharing settings.
Page 173: Transferring Photos From A Memory Card To Your Computer
Transferring Photos from a Memory Card to Your Computer You can transfer photos to and from a memory card inserted into a memory card slot on your product and a computer connected to your product. Note: Do not transfer photos to and from a memory card while you are printing from the memory card. 1.
Page 174: Printing Personalized Projects
Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Calendar Pages Printing Lined Paper, Graph Paper, and Music Sheets Printing Personalized Note Paper Printing Calendar Pages You can create and print a weekly or monthly calendar page. 1.
Page 175: Printing Lined Paper, Graph Paper, And Music Sheets
7. Press the right arrow button. 8. If you selected Monthly, select the year and month, and select OK. 9. Press the + or – buttons to change the number of copies as necessary. 10. When you are ready to print, press the start button.
Page 176: Printing Personalized Note Paper
4. Select Ruled paper. 5. Select one of the layout options. Note: View the images for each option to preview the design layout. 6. Select your paper and print settings as necessary. 7. Press the right arrow button. 8. Press the + or – buttons to change the number of copies as necessary. 9.
Page 177 You see a screen like this: 5. Select Writing Papers. 6. Select one of the layout options. Note: View the images for each option to preview the design layout. 7. Select your paper and print settings as necessary. 8. Press the right arrow button. 9.
Page 178: Replacing Ink Cartridges And Maintenance Boxes
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 179: Checking Cartridge And Maintenance Box Status With - Windows
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select Print Supply Status Sheet. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status with - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer.
Page 180 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
Page 181 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
Page 182: Checking Cartridge And Maintenance Box Status - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...
Page 183: Purchase Epson Ink Cartridges And Maintenance Box
(Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 184: Removing And Installing Ink Cartridges
Magenta 202XL Yellow 202XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
Page 185 2. Lift up the scanner unit until it clicks. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable or translucent film inside the product.
Page 186 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 187 Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the areas shown here. Doing so may prevent normal operation and printing.
Page 188 6. Remove the yellow tape from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
Page 189: Printing With Black Ink And Expended Color Cartridges
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Safety Instructions Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink.
Page 190: Printing With Expended Color Cartridges - Control Panel
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 191: Printing With Expended Color Cartridges - Mac
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges...
Page 192 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 193: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 194 Keep the maintenance box away from direct sunlight. Note: The maintenance box is a user-replaceable part and is not covered by the product warranty. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Viewing Animations...
Page 195: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 196 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Select Maintenance. You see a screen like this: 4. Select Print Head Nozzle Check. You see a screen like this: 5. Select Print.
Page 197 If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 198: Checking The Nozzles Using A Computer Utility
Related tasks Cleaning the Print Head Using the Product Control Panel Related topics Replacing Ink Cartridges and Maintenance Boxes Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1.
Page 199 You see a window like this: 4. Click Print.
Page 200 If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 201: Print Head Cleaning
Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
Page 202: Cleaning The Print Head Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 203 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
Page 204 If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 205: Aligning The Print Head Using The Product Control Panel
Related topics Replacing Ink Cartridges and Maintenance Boxes Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning.
Page 206 6. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 7. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: •...
Page 207: Cleaning The Paper Guide
8. Continue following the rest of the on-screen instructions to finish with the alignment. Parent topic: Adjusting Print Quality Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1.
Page 208: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover when you are not using the product to protect it from dust.
Page 209 3. Disconnect any connected cables. 4. Slide out the paper cassette and remove any loaded paper. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.
Page 210: Cleaning The Print Head Path
6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8.
Page 211 Caution: Do not use any other liquid to clean the print head path or you may damage your product. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5.
Page 212 Translucent film Print head rail Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film.
Page 213: Transporting Your Product
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time.
Page 214 3. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6.
Page 215 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head.
Page 216: Solving Problems
Solving Scanned Image Quality Problems Solving Memory Card Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 217: Product Status Messages
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x or 10.13.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
Page 218 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this...
Page 219: Running A Product Check
If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related references...
Page 220: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 221: Solving Setup Problems
1. Press the home button, if necessary. 2. Select Settings. 3. Scroll down and select Restore Default Settings. You see a screen like this: 4. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings •...
Page 222: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 223: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 224: Network Software Cannot Find Product On A Network
• Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...
Page 225: Product Does Not Appear In Mac Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 226: Cannot Print Over A Network
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. •...
Page 227: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 228: Solving Copying Problems
Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure your product is selected.
Page 229: Paper Feeding Problems
Paper Feeding Problems Paper Jams Inside the Printer Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. •...
Page 230: Paper Ejection Problems
Take the following precautions when removing jammed paper from the printer: • Remove the jammed paper carefully. Using too much force may damage the printer. • Unless specifically instructed, avoid tilting the printer, placing it on its side, or turning it upside down, as ink may spill.
Page 231: Solving Problems Printing From A Computer
Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow...
Page 232: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 233 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 234: Solving Page Layout And Content Problems
Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting the Paper Settings - Control Panel Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
Page 235: Too Many Copies Print
Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies.
Page 236: Incorrect Margins On Printout
Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
Page 237: Incorrect Characters Print
• Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White Borders. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Print Options - Mac Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac...
Page 238: Slanted Printout
• Make sure you selected the correct paper size on the control panel. • Make sure your paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document cover. •...
Page 239: Solving Print Quality Problems
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
Page 240: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 241: Faint Printout Or Printout Has Gaps
Related tasks Loading Paper in the Cassette Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Basic Print Settings - Mac Selecting Double-sided Printing Settings - Mac Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions:...
Page 242: Incorrect Colors
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation.
Page 243: Solving Scanning Problems
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 244: Cannot Start Epson Scan 2
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 245: Scanning Is Slow
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.
Page 246: Line Of Dots Appears In All Scanned Images
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 247: Image Colors Are Patchy At The Edges
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
Page 248: Ripple Patterns Appear In An Image
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 249: Solving Memory Card Problems
Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product. Memory Card Does Not Fit Into a Slot Cannot View or Print Photos from a Memory Card or Device Cannot Transfer Photos to or from a Memory Card or Device Parent topic: Solving Problems Related tasks...
Page 250: Cannot Transfer Photos To Or From A Memory Card Or Device
Cannot Transfer Photos to or from a Memory Card or Device If you have problems transferring photos to or from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product. •...
Page 251: Uninstalling Product Software - Mac
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 252: Where To Get Help
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
Page 253 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 254: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 255: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 256: Printable Area Specifications
16:9 wide (4 × 7.1 inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m...
Page 257 Single sheets Top/bottom/left/right: 0.12 inch (3 mm) minimum Top reduced quality area: 1.61 inches (41 mm) minimum Bottom reduced quality area: 1.46 inches (37 mm) minimum Borderless Top reduced quality area: 1.73 inches (44 mm) minimum Bottom reduced quality area: 1.57 inches (40 mm) minimum...
Page 258: Scanning Specifications
Envelopes Left/right: 0.12 inch (3 mm) minimum Top/Bottom: 0.20 inch (5 mm) minimum Left reduced quality area: 0.70 inch (18 mm) minimum Right reduced quality area: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 ×...
Page 259: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Page 260: Memory Card Specifications
Parent topic: Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types and SD: 2GB maximum capacities SDHC: 32GB SDXC: 64GB...
Page 261: Electrical Specifications
Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50 to 60 Hz Rated current 0.4 to 0.2 A Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712) Ready mode: Approximately 5.3 W Sleep mode: Approximately 0.7 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications...
Page 262: Network Interface Specifications
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 263 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
Page 264: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 265 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 266: Ink Cartridge Safety Instructions
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
Page 267: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 268: Fcc Compliance Statement
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
Page 269 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
Page 270 Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during...
Page 271 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 272: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 273: Libtiff Software Acknowledgment
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.
Page 274: Default Delay Times For Power Management For Epson Products
Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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