Configuring Recording of SIP Trunks
SIP trunk recording requires some configuration to allow calls to be recorded. In the Calls application,
click Tools, Options and on the Special tab select the network card that is connected to the port mirror.
The MAC Address of the selected network card will be displayed under the Network Devices Window.
Once the network card has been selected, click on the VoIP tab. In the LAN box, enter a LAN mask for
the local network being used multiple entries should be separated by commas. The default options, for
example 10.255.255.255 will cover all devices on a 10.x.x.x network, 192.168.1.255 would cover all
devices on a 192.168.1.x network. Also in the LAN box, enter the public IP address of the internet
connection used by the IP trunks. This is usually the Public IP Address of the router connected to the
internet or the device configured as the NAPT router.
In the Media Gateways box, enter the IP address of the SV / SL and the IP address of the SIP carrier,
separate entries with a comma.
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