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Customer Delivery Checklist
DEALERSHIP
SALES CONSULTANT
VIN
PRESENTATION OF OWNER'S MATERIALS:
Review the following items with the customer.
Smart Start Guide
• Remove this checklist from
Smart Start Guide
• Personalization Features
(refer to your Owner's Manual)
Warranty Information
Warranty Start Date:
Customer Initial:
• Basic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
• Offer to register customer on
www.MyMazda.com
Owner's Manual
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
2665926_17a_Mazda_CX-9_SSG_080416.indd 52
DATE
CUSTOMER'S NAME
E-MAIL
Maintenance Passport
Floor Mats
• Ensure floor mats are properly hooked
after cleaning
• Do not install two floor mats, one on
top of the other, on the driver's side
• Accessory rubber floor mats should be
cleaned with mild soap and water only
Tire Pressure Monitoring System
• System overview
• Demonstrate how to initialize the
TPMS system
Push and hold the "SET" Switch until
the TPMS warning light flashes twice
and one beep is heard
• Review the system caution
8/4/16 11:46 PM
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