Managing Multiple Calls; Transferring Calls - Cisco SPA303 User Manual

Managing Multiple Calls

You can manage up to two calls on each line button.
Using the line
button to toggle
between two calls
on the same line
Using the FLASH
button to toggle
between two calls
Viewing call
information
on the screen

Transferring Calls

You can transfer a call to another extension or phone number.
Transferring a call
without
announcing it
If you have a call on a line button and a new call rings, press the line
button to answer the new call and place the first call on hold. Press the
line button to toggle between the two calls, as needed.
• SPA303 and SPA50xG models: The information for the active call
appears in the main area of the screen, and the status is Connected.
The information for the held call appears in a black bar at the top of the
screen.
Cisco SPA301
If you are on a call and receive a new call, press to place the first call
on hold and answer the new call. To Toggle between the two calls,
press twice.
• Press the down-arrow navigation button repeatedly to view the call
information for each line button and each call. You may have
up to two calls on each line button.
• When a call is selected, you can use the soft keys to perform tasks,
such as resuming or ending the call.
- On Cisco SPA303 and Cisco SPA50xG
models, the selected call appears in the main area of the screen. The
other call appears at the top of the screen with a black background.
1. During an active call, press or
a new line is opened to dial the number.
2. Enter the extension or phone number.
9
. The call is placed on hold and