Problem Solving
Problems and Possible Solutions
Recharge or replace the battery.
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Check the Sounds menu to make sure the phone is
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not set for Silent Mode.
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Your battery is fully charged when the power indi-
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cator shows the power icon (
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you still experience problems, condition your bat-
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tery by fully discharging and charging it three
times. Or, if your phone came with a desktop
charger, use the conditioning function on the desk-
top charger to condition the battery.
You are probably in a geographic area with mini-
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mal service. Wait until the signal strength indicator
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in your phone's display shows a high relative signal
strength (more bars) before trying a call. Make
note of geographic locations where calls are
dropped and contact your service provider.
This is a common occurrence. Transmitters are set
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in geographic areas and coverage is not 100% all of
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the time. Signal strength varies as you travel
between cells.
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Displayed Messages and Explanations
) continuously. If
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1-800-ERICSSON (374-2776). In Latin America, call 1-305-755-6789.
All other countries, call 1-919-472-7908.
The signal is too weak to make a call. Try again
when the signal strength is one bar or stronger.
The battery power is low. When the phone shuts
itself off, replace the battery with a fully charged
one, or use an alternate power source, such as a
travel charger.
Your text message memory is full. Erase some
stored messages before you can receive more mes-
sages.
in the U.S.A., call
Problem Solving