VoiceCom90 Assigned with a Public IP Address ................7 VoiceCom90 in a NAT network ....................8 VoiceCom90 assigned with a Public IP Address and serving as an IP sharing device....9 Telephone Interface Description ......................VC-91-2: ..........................10 VC-91-1: ..........................10 VC-92-2: ..........................10 VC-92-1: ..........................10 VC-92-3: ..........................
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Calling Features........................... 40 PSTN Control ............................42 Virtual Server ............................42 DMZ ..............................43 NAT Traversal ............................. 44 DDNS ..............................44 Emergency No ............................. 46 FAX Settings............................46 Codec Settings ............................ 47 Line Settings............................48 Termination Impedance ......................51 Drop Inactive Call ........................51 Digit Map .............................
UA (User Agent) or Server. As a standard user agent, it is compatible to all well-known Soft Switches and SIP proxy servers. There are 5 models of VoiceCom90 in the same series: VC-91-2, VC-91-1, VC-92-3, VC-92-2, and VC-92-1. VoiceCom90 can be seamlessly integrated to existing network by connecting to a phone set, fax machine or PSTN line.
Hardware Connections The diagram shows how VoiceCom90 connects to other devices in your network. 1. PSTN: Available in VC-91-1, VC-92-1 and VC-92-3 only. Connect to your original telephone line on the wall jack with RJ-11 cable. 2. DC+12V: Connect to the bundled power adaptor. Plug power adapter to a proper power source. 3.
Hardware Description Front Panel Power/Alarm Indicator: Green light indicates a normal power supply. When the system starts up, the red light will blink. It also indicates the VoiceCom90’s abnormal operation. VoIP Indicator: Blinking green light indicates normal operation. Phone1/Line, Phone2 Indicator: Phone LED should be in green while Phone in use; Phone LED is in orange while PSTN in use.
2. Installation and Applications Network Interface The network interface is divided into 3 basic modes as described below: VoiceCom90 can be assigned with a Public IP Address VoiceCom90 can be built under the existing NAT VoiceCom90 can be assigned with a Public IP address and serves as an IP sharing router. VoiceCom90 Assigned with a Public IP Address VoiceCom90 will have a Public IP address for Internet connection regardless of whether it is a static IP address, DHCP (using a Cable Modem), or PPPoE (Dialup / ADSL).
VoiceCom90 in a NAT network VoiceCom90 uses a virtual IP address and the IP sharing function of other systems to connect to the Internet. LAN IP address of IP sharing Please avoid IP address 192.168.0.1-192.168.8.254 (You may need to change the settings of IP sharing or change SIP series Gateway LAN Port IP address) VoiceCom90 IP Settings Set as static IP address, and assign the LAN IP address of the IP...
VoiceCom90 assigned with a Public IP Address and serving as an IP sharing device VoiceCom90 will have a Public IP address regardless of whether it is a static IP application, DHCP (using a Cable Modem), or PPPoE (To connect to your ADSL account), which can then use the functions of built-in IP sharing function to allow other PCs to be on-line at the same time.
3. Setting the VoiceCom90 through IVR VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means that the telecommunication quality is closely related to the whole network environment. If any one of the telecommunicating parties has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor.
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Instructions FXS Port: Connected to telephones. To enter IVR mode, enter “ * * password #” after hearing the dial tone. When you hear a second dial tone, the system is in IVR mode, enter the function code. (Please refer to the Advanced Settings on page 35 for these codes) Example: The factory default code is blank.
IVR Functions Table: Function Description Example Remark Code 111/101 Set/Query WAN Port IP address Use in conjunction with function code 114, select 112/102 Set/Query WAN Port Subnet Mask 1 for a Static IP 113/103 Set/Query WAN Port Default function. VoiceCom90 114/104 Set/Query Current Network IP Access (1: Static IP, 2.DHCP,...
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Function Description Example Remark Code 311/301 Set/Query LAN Port IP address 312/302 Set/Query LAN Port Subnet Mask 131/132 Play/Record greeting message VC-92-3 ONLY Saving greeting message VC-92-3 ONLY 211/201 Set/Query International Prefix code Prefix dialed before making an international call e.g. 002 and 005. 212/202 Set/Query Country Code Setting country code,...
IP Configuration Settings—Setting IP Configuration of WAN Port Static IP Settings NOTE: Complete static IP settings should include a static IP (Option 1 under114), IP address (111), Subnet Mask (112), and Default Gateway (113). Please contact your local Internet Service Provider (ISP) if you have any questions. Function Command Select a Static IP...
ADSL PPPoE Settings NOTE: Complete PPPoE settings should include: Select PPPoE (Option 3 of 114), PPPoE account (121) and PPPoE password (122). Please contact your local Internet Service Provider (ISP) if you have any questions. Select a PPPoE After entering IVR mode, dial 114. After hearing “Enter value”, dial 3 (to select PPPoE).
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PPPoE Character Conversion Table Number Input Key Upper Case Input Key Lower Case Input Key Symbol Input Key Letter Letter • " & < >...
4. Setting a VoiceCom90 with WEB Browser VoiceCom90 allows users to make settings using a web browser. After opening a browser, enter VoiceCom90’s IP address as the website address in order to enter the Web configuration screen as shown in the following diagram. The factory default of WAN is DHCP to obtain IP, so using LAN port to login web is the best way.
This section is to configure IP settings include the method of obtaining IP, the setting of DNS (Domain Name Server), etc. Setup Hint: 1. Choose the correct access type that your ISP supports. 2. Set DNS (Domain Name Server) to Auto if you don’t know the DNS server address. 3.
It is the IP address of WAN port. When you use DHCP or PPPoE to obtain IP address, you can through Current WAN IP Address to know if VoiceCom90 has obtained IP address. N/A is no IP address. IP Configuration There are five methods of obtaining a WAN port IP address: 1.
IP Configuration (continued) Item Description Fill in IP address, Subnet mask, PPTP server address, PPTP ID PPTP and Password. If VoiceCom90 is connecting to a router that request VoiceCom90 to have a static IP address, fill in the proper IP BigPond Cable address, Subnet Mask and Default Gateway (address of the router).
Domain Name Server (DNS) VoiceCom90 will look up the IP address from the DNS provided by ISP while it is accessing another VoIP devices or computer with a hostname. In most cases ISP servers will assign DNS information to VoiceCom90 automatically. Item Description Domain...
WAN QoS It is effective when VoiceCom90 is as a Router. There might be computers or other application behind VoiceCom90. Using QoS is able to ensure that voices have higher priority than data flow, and it also restricts upstream data flow. Item Description Set an external bandwidth to ensure sound quality during...
Note: Please don’t change anything here unless requested by your ISP. This is about LAN configuration. There are LAN interface mode that is to set VoiceCom90 as a router or a bridge, LAN IP and subnet mask, DHCP settings. LAN interface mode Item Description Router...
DHCP Server Item Description Enable DHCP Server Enable or Disable DHCP server service of VoiceCom90. IP Pool Starting Address The first IP address to be assigned to DHCP clients. IP Pool Ending Address The last IP address to be assigned to DHCP clients. Lease Time The valid period of an assigned IP address.
FXS Representative Number FXS Group Only VC-91-1/VC-91-2 In this section, you should have one or more VoIP service accounts from VSP (SIP Proxy Server) to set up and the information of VSP (SIP Proxy Server) such as IP address, SIP domain (URI), etc.
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Item Description Number Enter the SIP telephone number assigned by your VSP Register Register this number before making calls If SIP server request authentication, send the User ID and Invite with ID / Account Password User ID / Account Authentication information required by VSP Password Select group-hunting priority.
VSP (SIP Proxy Server) Settings Item Description Enable Support of SIP Proxy Enable the functions to inter-work with Proxy Server / Soft Server / Soft Switch Switch. SIP Proxy 1 is the main Server. VoiceCom90 will register to Enable SIP Proxy 1 SIP Proxy 2 that is backup if all ports are failed to register to SIP Proxy 1.
VSP (SIP Proxy Server) Settings (continued) This is optional. An outbound proxy server handles SIP call signaling as a standard SIP proxy server would. Furthermore, it receives and transmits phone conversation traffic (media) in between two talking VoIP devices. This option tells VoiceCom90 to send and receive all SIP packets to the destined outbound proxy server rather than the remote VoIP device.
The call from PSTN to FXO is following the E.164 rule ENUM Header Exception Do not change the prefix Note: If you fail to make a call, please contact your VSP. SIP Advanced VC-91-1 VC-91-2 VC-92-1 VC-92-2 VC-92-3 VoIP failure announcement Anonymous Transit in W/O Caller ID In this section, you can set the listen port and RTP port of VoiceCom90.
Item Description Listen Port UDP The listen port of VoiceCom90 The initial value of port number for transmitting voice data among VoiceCom90(s). Each line requires 2 ports. It is not RTP Starting Port UDP necessary to change these. For example, If the starting port is 9000, then Line 1 is using 9000 and 9001, and Line 2 is using 9002 and 9003.
Supplementary Features VC-92-3 VC-91-1, VC-92-1 VC-91-2, VC-92-2 Item Description VoiceCom90 will call out without displaying the number if Anonymous Caller ID (CLIR) ticked. FXO won’t detect caller ID, and VoiceCom90 will dial out Anonymous Transit in W/O with anonymous caller identification. If the call needs caller ID...
If VoiceCom90 fails to register to the VSP (SIP Proxy Server), VoIP failure announcement it will play a voice announcement when FXS is pick-up. VoiceCom90 will always send two packets in N seconds to Bind Proxy Interval for NAT VSP to bind the tunnel. The VSP can always send SIP packets to the VoiceCom90 that builder under an NAT.
Using Phone Book Manager Item Description Register Phone Book Register to the Phone Book Manager Manager If VoiceCom90 fails to register to the Proxy Server or the VoIP failure announcement number that you dialed is not existed in Proxy Server, it will play a voice announcement when FXS is pick-up.
Using Phone Book Item Description Enter an easy-to-remember name for this VoIP destination. Gateway Name This parameter is optional. Gateway Number Enter the peer VoIP device telephone number. IP/Domain Name Enter the IP address or URL of the peer VoIP device. Port Enter the peer VoIP device listen port number.
Note: You have to enable “Hot Line->Wait for Caller ID before FXO / Trunk pick up” to ensure detect Caller ID correctly. (VC-92-3) End of VC-91-1/VC-92-1 Only VC-91-2/VC-92-2 Item Description Select this option to enable the caller ID display function. The caller’s phone number will be displayed on your phone set...
End of VC-91-2/VC-92-2 Hot Line VC-91-1 VC-91-2 VC-92-1 VC-92-2 VC-92-3 VoIP Call Allow PSTN In PSTN Call Allow VoIP In Dial-Out Prefix FXO Line Default Dial-Out FXO Line VoIP call in option Trunk Incoming Prompt Voice Upload Greeting Enable FXO / Trunk Extension Number...
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Hot Line is working. Otherwise VoiceCom90 will Warm Line (Hot Line Delay) divert incoming calls from an outside line to the Hot Line Number after a set wait time. End of VC-91-2/VC-92-2 Only VC-92-3 Item Description Enable a line; if some lines are not used, disable them (Pause Enable Function).
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When the user picks up the phone, VoiceCom90 automatically Hot Line dials your assigned Hot Line number. The lines cannot dial when in Hot Line mode,. Hot Line No. Fill in the Hot Line number for an automatic dialing function. When the Warm Line function is in use, user can dial a number before Hot Line is working.
Upload Greeting To upload an audio file from PC to be the prompt voice. Select this function only when FXO receives 2 or more Enable FXO/ different PBX or PSTN, or under special circumstances. Users Trunk Extension Number are free to call out from a desired channel, if assigned. If you register to a Proxy it MUST be checked.
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Item Description That will reject all the incoming call from VoIP. User can only Do Not Disturb make outgoing call. All incoming calls will be forwarded to the “Forwarding Unconditional Forward Number” automatically. Forward the incoming call to Forwarding Number when the Busy Forward port is busy.
Alex dials to Bob, Bob answers that call. Alex presses Flash and call to Coral (Bob is on hold), Coral answers that call. Alex dials *61 then presses Flash, thus conference call is created. Alex dials to Bob, Bob answers that call. Coral dials to Alex (Call Waiting), Alex presses Flash to pick the second call and talk to Coral.
Item Description WAN Port Range Enter the port on the WAN side. Select the communication protocols used by the server—TCP TCP/UDP or UDP. LAN Host IP Address Enter IP address that provides various services servers. Server Port Range Enter the port used by the LAN host. Remark The space reserved for notations.
NAT Traversal If VoiceCom90 is set up behind an IP sharing device or a router, you can select either the NAT or STUN protocol. Item Description NAT Public IP Enable NAT The IP address used by VoiceCom90 should be a virtual address.
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Item Description Register to DDNS Enable DDNS and choose a DDNS Server as below to register Item Description Sets up the IP address or URL (Uniform Resource Locator) of Server address the DDNS Server. The URL of the system (or NAT) – apply from a domain name Hostname registration providers.
Emergency No Only VC-91-1/VC-92-1/VC-92-3 This table defines which number must call out from the PSTN port (Telco line). Emergency numbers should be defined here. You can also fill in the numbers that your VSP doesn’t support (i.e. Toll free service numbers) Note: Item Description...
Item Description Using T.38 protocol to FAX. T.38 is used for better and faster facsimile transmission. It is T.38 recommended to enable T.38 to gain better fax quality without setting fax and voice parameter. Select UDP if some routers cannot use FAX by TCP. VoiceCom90 sends the same FAX frame twice to get a high Enable High Quality quality of the FAX.
The larger the value, the more voice delay. The bandwidth required varies with codec format and packet Approximate Bandwidth Require time. Line Settings VC-91-1 VC-91-2 VC-92-1 VC-92-2 VC-92-3 PSTN Busy-Out With FXS Pick-Up PSTN Answer Detection Force Calling Thru PSTN Code...
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Item Description Listening Volume Adjusts the hearing volume. Speaking Volume Adjusts the speaking volume. Adds a new option to make tone volume adjustable. This Tone Volume setting will be applied to all tones volume generated by VoiceCom90 including Dial Tone, Busy Tone, and so on.
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Used to adjust the detecting period of flash signal from the phone set connected to the FXS port. For example, if pressing Flash Time the HOLD key will disconnect a call, increase the “Flash Detect Time” should fix this issue. As the remote site answer this call or hook on the FXS port Enable Polarity Reversal will reverse the polarity.
Silence Detection Threshold and the time exceeds the Drop Silent Call Timeout. Item Description Silence Detection Threshold Set the volume as a standard. Drop Silent Call Timeout Set the time to hang up the phone. Digit Map VC-91-1 VC-91-2 VC-92-1 VC-92-2 VC-92-3 Alert if Auto fails VoIP Prefix...
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Item Description The default call route for the number can’t be matched from Default Call Route the rules. VoiceCom90 will play a voice announcement before calling Alert if Auto fails out. It remind user that this call is through PSTN if ticked. VoiceCom90 will apply that for leading number to make a VoIP Prefix VoIP call.
Speed Dial VoiceCom90 can set up 100 numbers for speed dialing. It is used to add/decrease the number. Item Description Speed Dial Code The number of user dialed. Number to Dial The number of VoiceCom90 dial-out. Setting methods are below: Method 1- Single mapping: Fill a short code into the “Speed Dial Code”...
Item Description Enable Port Filtering Make this effective Set the range of port to be filtered. If set 80 and protocol is Both or TCP, all computers will be Port Range unable to use the services of http (port 80)— will be unable to browse normal WebPages.
DTMF & Pulse You can change these parameters if you have problems in dialing number. Item Description Set the waiting time for the user’s first key pressing when dialing a number. The user will hear a busy tone if Dial Wait Timeout VoiceCom90 does not get the first key within the set time frame.
Enable Hook Flash Event via RFC2833 or SIP Info if ticked. Payload Type Payload type of RFC2833. CPT/Cadence Settings VC-91-1 VC-91-2 VC-92-1 VC-92-2 VC-92-3 Busy Tone Cadence Measurement CPT/Cadence setting parameters serve as the basis of an FXO interface to determine whether or not a PSTN-call receiving party has hung up the phone.
CPT parameters Table The CPT has 2 sets of parameter tables. Please adjust the CPT based on local PSTN or PBX. Provision Settings Fill in the parameters needed of Provision Server from your provider.
Caller Filter This function is used at allow or deny SIP Invite from the Proxy list ONLY. Item Description Allow Choose the IP addresses in the table are allowed to call in or Deny deny. Enable Make this effective. Filter IP address Fill up with the start IP.
Ping Test To use “ping” to identify if the remote peer is reachable. Fill in remote IP address and click “Test” will start the test. STUN Inquiry It used to query the type of router (NAT). You can fill larry.gloo.net in STUN Server to inquiry the type of NAT.
Login Account There are two sections in this page: Login Settings and Accessing Services. Login Setting: There are two levels to enter Web. Administrator is able to change all settings. Web UI only changes some settings. Accessing Services: VoiceCom90 allows that user can access not only from Web but also from Telnet.
Backup/Restore You can backup settings to a file and restore settings from that file. Backup Configurations Item Description Configuration File Backup the all settings. Configuration Template File Backup the settings as template file for editing. Restore Configurations You can backup settings to a file and restore settings from that file. You also can restore all settings back to default by selecting Restore Default Configurations and click Restore.
Item Description Save Settings Save settings after completing. The new settings will take effect after the system is restarted. Restart Please select it and click the Accept button. Software Upgrade VoiceCom90 provides software upgrade function for a remote end. Your provider gives all parameters. Item Description Upgrade Server...
Logout VoiceCom90 only allows one user to login at a time, so whenever a change is made, please save the settings, restart the system, or logout to avoid the situation where other users cannot login to change settings.
5. IP Sharing Functions All VoiceCom90 series have a built-in IP sharing function. The settings and instructions at a PC end are described below: Current Intranet only supports static IP mode, and the settings at the PC end are as follow: Available IP address Range : 192.168.8.1 –...
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The IP settings on PC are as follows (using Windows 2000 for example) Open Start->Settings->Control Panel Open Network and Dial-up Connection Open Local Area Connection Click Properties...
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Select TCP/IP, and then click Properties. Select “Use the following IP Address ” and enter IP address, Subnet Mask, and Default Gateway. Please note that an IP address in the same domain cannot be reused. Then, enter the DNS server IP address (varies in different networks. consult your ISP’s service for information).