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Summary of Contents for Nateks voicecom
- Page 1 VOICECOM Voice over Internet Protocol Gateway Installation Manual Read this manual carefully before operation, and keep the manual in a proper place. V2.4 NATEKS NETWORKS...
- Page 3 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT CHANGE WITHOUT NOTICE. STATEMENTS, INFORMATION, RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
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Page 4: Table Of Contents
Contents 1. Introduction .....................1 Product Overview.............................. 1 Product Features............................... 2 Hardware Description ............................3 VC-220-E ................2. Installation and Applications.................4 Network Interface .............................. 4 Gateway Assigned with a Public IP Address ..................4 Gateway in a NAT network ......................... 5 3. -
Page 5: Introduction
1. Introduction Product Overview The stand-alone VoIP Gateway carries both voice and facsimile over the IP network. It supports SIP industry standard call control protocol to be compatible with the free registration services or VoIP service providers’ systems. It works in two different modes, UA (User Agent) or Server. As a standard user agent, it is compatible to all well known Soft Switches, SIP proxy servers. -
Page 6: Product Features
Product Features SIP (RFC 3261) compliant Supports 2 / 4 / 8 simultaneous FAX / Voice calls (port number differs between models) 4 Ethernet switch ports with IP sharing functions Optional server enables small businesses to build up private VoIP network (SIP model) QoS support guarantees voice bandwidth in a busy network Supports IP TOS (Type Of Service) Internet gateway functions : DHCP server, NAT, Virtual Server, DMZ, IP/PORT/MAC filtering... -
Page 7: Hardware Description
Hardware Description VC-220-E Front Panel Balanced Unbalanced Alarm 27 29 VoIP Trunk Gateway Reset Power 28 30 W AN Ÿ Power Indicator: Green light indicates a normal power supply. Ÿ Run Indicator: Blinking green light indicates normal operation. Ÿ Alarm Indicator: Red light blinks every time when the system starts up, or indicates abnormal operation of a Gateway. -
Page 8: Installation And Applications
2. Installation and Applications Network Interface The network interface is divided into 2 basic modes as described below: Ÿ Gateway can be assigned with a Public IP Address Ÿ Gateway can be built under the existing NAT Gateway Assigned with a Public IP Address Gateway has a Public IP address for Internet connection regardless of whether it is a static IP address, DHCP (using a Cable Modem), or PPPoE (Dialup / ADSL). -
Page 9: Gateway In A Nat Network
Gateway in a NAT network Gateway uses a virtual IP address and the IP sharing function of other systems to connect to the Internet. LAN IP address of IP sharing Please avoid IP address 192.168.8.1-192.168.8.254 (You may need to change the settings of IP sharing or change SIP series Gateway LAN Port IP address) Gateway IP Settings Set as static IP address, and assign the LAN IP address of the IP sharing to... -
Page 10: Setting The Gateway Through Ivr
3. Setting the Gateway through IVR VoIP transmits voice data (packet) via the Internet to achieve telecommunications so the telecommunication quality is closely related to the whole network environment. If any one of the telecommunicating parties has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor. -
Page 11: Ivr Functions: Function Table
IVR Functions: Function Table Function Code Description Example 111/101 WAN Port IP address Set/Query Use in conjunction with the function code 114, select 1 for a Static IP 112/102 WAN Port Subnet Mask Set/Query function. 113/103 WAN Port Default Gateway Set/Query 114/104 Current Network IP Access Set/Query (1: Static IP, 2.DHCP, 3.PPPoE) -
Page 12: Recorded Voice File
Function Code Description Example 215/205 Set/Query Gateway Telephone Number (Representative Number) 216/206 Set/Query the extension number of Line 1. 217/207 Restoring factory default IP address configuration A static IP address for WAN Port IP 192.168.1.2 Mask 255.255.255.0 Gateway 192.168.1.254 Restoring factory default settings Save settings Setting IVR and the language used on the Web GUI (1: English, 2: Traditional Chinese, 3: Simplified... -
Page 13: Ip Configuration Settings-Setting Ip Configuration Of Wan Port
IP Configuration Settings—Setting IP Configuration of WAN Port Static IP Settings NOTE: Complete static IP settings should include a static IP (Option 1 under114), IP address (111), Subnet Mask (112), and Default Gateway (113). Please contact your local Internet Service Provider (ISP) if have any questions. - Page 14 After hearing “Enter value”, enter the account number, followed by ”#”. Example: If the account is “84943122 @ nateks.ru”, please enter 08 04 09 04 03 01 02 02 71 54 41 60 45 51 59 72 58 61 #.
- Page 15 PPPoE Character Conversion Table Number Input Key Upper Case Input Key Lower Case Input Key Symbol Input Key Letter Letter " & < >...
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Page 16: Setting A Gateway With Web Browser
4. Setting a Gateway with WEB Browser Gateway allows users to make settings using a web browser. After opening a browser, enter Gateway IP address as the website address in order to enter the Web configuration screen as shown in the following diagram. -
Page 17: Network Settings
Network Settings The network settings mainly set Gateway communication ports, IP configurations, and Phone Books Manager IP etc. Ÿ Gateway Name: The alias registered with the Phone Books Manager. Ÿ Listen Port (UDP): It is not necessary to change the protocol of the communication port used by VoIP Gateway. - Page 18 ADSL PPPoE Settings Click “Uses PPPoE” Enter the Account Number, Password and Reenter Password to confirm. Then click the “Accept” button at the bottom. Save the settings, and then restart the system. Wait for about 40 seconds for the system to restart. Domain Name Server (DNS) Settings Domain Name Server (DNS): While a gateway is accessing another gateway or computer with a hostname, it will look up the IP address from the DNS provided by ISP.
- Page 19 Books Manager. Ÿ Phone Books Manager Login Password: Enter the registered password. If this system is serving as the Phone Books Manager, the set password is also the password used for registering other Gateway systems. Ÿ Phone Books Manager: Enter the IP address for the Phone Books Manager. It supports URL (Uniform Resource Locator).
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Page 20: Nat/Ddns
NAT/DDNS NAT Traversal If a Gateway is set up under an IP sharing you can select NAT or STUN protocol. Ÿ NAT: The IP address used by Gateway should be a virtual address. Further, users must set the Virtual Server Mapping in the NAT Server (A virtual server is defined as a Service Port and all requests to this port will be redirected to this specified the server IP address ). -
Page 21: Telephony Settings
Telephony Settings The telephony settings are used to set Gateway numbers. Ÿ International Call Prefix Digit: Enter the International call prefix. Ÿ Country Code: Users please select his/her country code. Ÿ Long Distance Call prefix Digit: It is the long-distance prefix digit for making a long-distance call. Ÿ... -
Page 22: Sip Proxy Settings
SIP Proxy Settings Please click “Network Settings”. The settings window will then appear as below. Proxy Setting Instructions Ÿ Uses Proxy Server: If users wish register a Gateway. Ÿ Use OutBound Proxy An outbound proxy server handles SIP call signaling as a standard SIP proxy server does and further it receives and transmits phone conversation traffic (media) in between two talking gateways. -
Page 23: Advanced Options
Advanced Options Ÿ User’s Name and Password: Enter User’s name and password when you log on the Web. Ÿ Web-Page Live Time: When logging in a web page, if a user does not act within the effective time range, the user will be disconnected from the web page to allow others to login. Ÿ... -
Page 24: Line Settings
Line Settings Ÿ Listening Volume: Adjust hearing volume. Ÿ Speaking Volume: Adjust speaking volume. Ÿ Tone Volume: Add a new option to make tone volume adjustable. This setting will be applied to all tones generated by the VoIP gateway including Dial Tone, Busy Tone, etc. Voice Ÿ... -
Page 25: Fax
Ÿ T.38: The T.38 protocol is used for better and faster facsimile transmission. When this function is enabled, the following fax and voice parameter settings will be disabled, so it is recommended to enable this function to gain better fax quality. When this function is enabled, please select UDP, TCP, or AUTO. -
Page 26: Call Detail Recording
Call Detail Recording The user can set up a CDR Server to record call detail for every phone call. The present CDR provides the call detail recording in a text file and imports the text file to prepare for an analysis report, if needed. -
Page 27: Speed Dial
Ÿ IP: Enter the IP address or URL (Uniform Resource Locator) of Gateway. Ÿ Port: Enter the gateway port of Gateway. Ÿ Click the “Accept” button after finish settings. NOTE: Please enter the correct Gateway Phone Number ( Gateway representative numbers) to avoid dialing failure. Speed Dial This system can set up 100 numbers for speed dialing. -
Page 28: Language
Language The system provides English, Russian to display text on Web pages. Meanwhile, it will change the language for IVR (Interactive Voice Response). STUN Inquiry... -
Page 29: Trunk Settings
Trunk Settings ISDN Settings Ÿ ISDN ID: ISDN trunk ID. Ÿ ISDN Type: Choice correct type and cable used. Ÿ ISDN Role/Clock: Choice correct type. Ÿ Overlapping DTMF: A incoming call from ISDN trunk, allow user to press the VoIP UA’s number. Ÿ... -
Page 30: User Accounts
User Accounts Ÿ Inbound Validation: To determine when users make a phone call from a PSTN to Gateway ISDN trunk whether or not they check the inbound PIN code while using a VoIP only effective for incoming calls calling from a PSTN trunk. Ÿ... - Page 31 Dialing principle to enable PIN code Inbound Validation PIN Code * Outbound Validation PIN Code * Phone number Using * to separate PIN code and phone number based on actual settings. The PIN can also be omitted. Actual operation is shown below: If making a call from Gateway A VoIP to Gateway B, and diverting to PSTN (local call) When Gateway A and Gateway B both disable outbound validation, then dial as follows: Gateway B Number + Local Phone Number...
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Page 32: Long-Distance Control Table
Long-Distance Control Table This table controls the level of authority of an outgoing call that is dialed through FXO and diverted to PSTN, as below: The long-distance control table controls the level of authority of an outgoing call through FXO. Instruction: Ÿ... -
Page 33: Trunk Cpt Settings
Trunk CPT Settings Save Settings Save the settings and restart the system after the test is completed. Then click the “Accept” button. Gateway will use the new parameter to detect whether a call has ended. System Operations (Save Settings) Ÿ Save Settings: Save settings after completing. -
Page 34: Software Upgrade
Software Upgrade Gateway provides software upgrade function for a remote end. Ÿ Software Upgrade Server IP address: Please enter the software server IP address. Ÿ Software Upgrade Server Port: The default setting is 6001(Do not change this setting). Ÿ Please select “ I am sure of it”, and click “Accept” button to update the software. Logout Gateway only allows one user to login at a time, so whenever a change is made, please save the settings, restart the system, or logout to avoid the situation where other users cannot login to change settings. -
Page 35: Appendix
5. Appendix Principle Settings for Speed Dial Table - Advanced Dial Settings Characters used for speed Code: “0~9” “*” “?” “%” Characters used for Phone Number: “0~9” “*” “?” “%” “,” Explanation: “0~9” “*”: telephone keys. “?” : Each “?” represents one single digit. “%”... -
Page 36: Practical Examples
E.g. when users dial 0428825252, Gateway automatically dials 22520,28825252 and the remote Gateway –2252- will dial 0 (1 second pause) then 28825252 through FXO port. Practical Examples Ÿ Setting code without using speed dial characters: When setting code for different Gateway + extensions. 2252301 3600506 6721301... -
Page 37: Coding Principle
Coding Principle Instruction Ÿ After a phone number is entered, dial # to call out immediately or, wait until the “Inter DTMF Timeout” expires (defined in “Advanced Options”, default=4 seconds). Ÿ The phone number should have at least 2 digits (not including * and #). Dialed Number Processing Flow To maintain maximum flexibility, the number dialed will be looked up from several tables defined in the gateway. - Page 38 Start Enter a phone number (D#) Is (D#) Dial the number defined in Speed defined in Dial table? SpeedDial table Is (D#) defined in Extension table? Is (D#) defined in Phonebook table? Is (D#) defined in Phonebook Manager? Is (D#) defined in SIP proxy server? Dial out as defined...
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Page 39: Notice
Notice General "IMPORTANT SAFETY INSTRUCTIONS - When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: -Do not use this product near water for example, near a bathtub, washbowl, and kitchen sink or laundry tub, in a wet basement or near a swimming pool.