Related Manuals for Alcatel-Lucent OmniAccess 3500
Summary of Contents for Alcatel-Lucent OmniAccess 3500
- Page 1 OmniAccess 3500 Nonstop Laptop Guardian Release 1.6 End User Reference Guide (HSPA) Document Version: 022.01 Part No.060246-00 Rev. A Published: 09.21.2008...
- Page 2 Alcatel-Lucent Proprietary Copyright © 2008 Alcatel-Lucent. All rights reserved. This document may not be reproduced in whole or in part without the express written permission of Alcatel- Lucent. This document is subjected to any change without notice. Alcatel-Lucent ® and the Alcatel-Lucent logo are registered trademarks of Alcatel-Lucent. All other...
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Page 3: Table Of Contents
How do I switch Off (On) the 3G modem on my card?........5 How do I control the power state of the OmniAccess 3500 NLG Card? ....5 How do I access the OmniAccess 3500 NLG client GUI? ......... 6 OmniAccess 3500 NLG Client window menu options........ - Page 4 How do I insert SIM in OmniAccess 3500 Nonstop Laptop Guardian Card? ..25 How to take out the SIM (Subscribers Identity Module) from OmniAccess 3500 Nonstop Laptop Guardian Card?............25 What if my laptop is lost or stolen? ............25 What if my laptop is locked? ..............
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Page 5: Welcome
• Option to use the OmniAccess 3500 NLG card as a smart card. You just need to enter a PIN (instead of domain credentials) to securely access your company’s network. -
Page 6: System Configuration
Common Operations The following sections shows you how to perform basic operations with your OmniAccess 3500 NLG card and with the graphical user interface of the client software that comes with the card. (For installation procedure refer to OmniAccess Nonstop Laptop Guardian Release 1.6 Card Quick Start Guide) -
Page 7: How Do I Interpret The State Of The Card Leds
In this case you choose your preferred authentication procedure every time you login. How do I interpret the state of the card LEDs? There are two LEDs on the OmniAccess 3500 NLG card as described below: Figure 1: OmniAccess 3500 NLG Card (HSPA) -
Page 8: How Do I Interpret The State Of Omniaccess 3500 Nlg Tray Icon
3500 NLG T CCESS You find an icon with the Alcatel-Lucent infinity logo added to your laptop’s icon tray. The color of the icon provides visual indication of the current status of your connection to the enterprise network (roll over the icon with your mouse to have a... -
Page 9: How Do I Switch Off (On) The 3G Modem On My Card
The OmniAccess 3500 NLG card allows you to selectively turn off the integrated 3G Radio Modem allowing you to continue using the laptop and the functionality provided by the OmniAccess 3500 NLG card except for 3G connectivity. -
Page 10: How Do I Access The Omniaccess 3500 Nlg Client Gui
Figure 4: OmniAccess 3500 NLG card How do I access the OmniAccess 3500 NLG client GUI? You can open the OmniAccess 3500 NLG client GUI in one of the following ways: • Double-click on the OmniAccess 3500 NLG desktop icon. -
Page 11: Omniaccess 3500 Nlg Client Window Menu Options
Figure 5: OmniAccess 3500 Nonstop Laptop Guardian (NLG) client window 3500 NLG C CCESS LIENT WINDOW MENU OPTIONS The menu bar at the top of the OmniAccess 3500 NLG Client window contains the following menus: • NLG — Management of the OmniAccess 3500 NLG card. Available options:... -
Page 12: Omniaccess 3500 Nlg Client Window
Help — Support Information. Available options: o User Manual: Access help documentation (Adobe Acrobat Reader must be installed in the laptop to view the documentation). o About OmniAccess 3500 NLG Client – Displays the software version running on the laptop. 3500 NLG C... - Page 13 INSIDE_ENTERPRISE than the laptop has a tunnel established to the LAN interface of the gateway. Figure 8: VPN Connection Information section of the OmniAccess 3500 NLG Client window • The Enterprise Connection Mode section provides access to the controls that are required to connect to your company’s network, including the manual selection...
- Page 14 3G modem and its status. The content of this screen will be different based on the type of OmniAccess 3500 NLG card used as shown in Figure 11. You would not require this information for normal operation. It is...
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Page 15: How Do I Connect To The Company Network
Session Information: displays the status of the current session. How do I connect to the company network? If the OmniAccess 3500 NLG card has been properly activated and configured and at least one of the network interfaces has connectivity to the Internet, the OmniAccess 3500 NLG will automatically connect you to your company’s network over a secure... -
Page 16: How Do I Manually Change My Serving Network Interface
What if my 3G plan is not unlimited? If you do not want the OmniAccess 3500 NLG to automatically use the 3G connection (for example, because your 3G service provider charges you based on traffic), uncheck the Auto 3G Connect checkbox in the 3G section of the OmniAccess 3500 NLG Client window. -
Page 17: How Do I Select My Roaming And Network Preferences
If you are connected to your company’s network through the 3G modem on your OmniAccess 3500 NLG card and you want to drop the 3G connection without replacing it with another connection, select the OmniAccess 3500 NLG card in the Interfaces section of the OmniAccess 3500 NLG Client window and click the Disconnect button (the Disconnect button is available only if the Auto 3G Connect option is not set). -
Page 18: How Do I Connect From A Public Hotspot
Note: The Roaming Guard, Roaming Mode, and Network Mode settings are overridden when the 3G connection is initiated by the OmniAccess 3500 NLG gateway (at times when the laptop may be powered off or not already connected to the gateway). - Page 19 End-User Reference Guide Figure 14: RADIUS Login prompt window for first login A second RADIUS Login prompt window appears (Error! Reference source not found.). Fill the Response field with your PIN (the PIN can be a 4-8 character numeric or alphanumeric string, depending on the configuration of your user account).
- Page 20 OmniAccess 3500 Nonstop Laptop Guardian Release 1.6 A fourth RADIUS Login prompt window appears (Error! Reference source not found.). Fill the Response field with your passcode (PIN + tokencode) after the tokencode has changed value on the RSA SecureID display. Click OK.
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Page 21: Subsequent Rsa Secureid Logins
End-User Reference Guide Figure 19: System Generated PIN In case you are not satisfied with the systems generated PIN and want another pin to be generated by the system then you can also do so by entering ‘N’ at the next Response field. -
Page 22: How Do I Manage My Personal Firewall
Figure 22: Successful RADIUS Login How do I manage my personal firewall? The personal firewall that resides in your OmniAccess 3500 NLG card may prevent some applications in the laptop from opening network connections. However, a setting in your personal firewall policy may allow you to override the default decision of the personal firewall. -
Page 23: Viewing Personal Firewall Settings
End-User Reference Guide Figure 23: Personal Firewall Application prompt The personal firewall will remember your answer for all future attempts to open a network connection by the same application. If you want to change your decision for the application, you need to remove the application from the list of applications for which the personal firewall has a set allow/deny policy (see the instructions in the Removing an application from the firewall list section below). -
Page 24: Removing An Application From The Firewall List
No extra steps are required to operate the secure drive. The OmniAccess 3500 NLG automatically mounts the drive after you successfully log into the laptop with your Windows NT account. -
Page 25: Using A Laptop That Is Configured For Smart Card Login
End-User Reference Guide • For all information about the TrueCrypt software, please refer to the documentation available at http://www.truecrypt.org. • Accept all default values during the installation. Any deviation from the default values may compromise the installation. While the secure drive is being created (by request of your IT administrator), your keyboard and mouse will be locked for a short time. -
Page 26: Driver Installation For Preboot Loading
OmniAccess 3500 Nonstop Laptop Guardian Release 1.6 RIVER INSTALLATION FOR REBOOT OADING If your administrator has enabled Preboot settings for your smart card then you need to install serial driver as shown in the procedure below. Reboot the laptop. You will get Found New Hardware screen... - Page 27 End-User Reference Guide Select option: Install from a list or specific location (Advance) Figure 27: Locating the Serial driver path 4. Now Select option: Search for the best driver in these locations. Check option Include this location and browse to locate path : C:\Program Files\Alcatel- Lucent\SmartCard Figure 28: Gadget Serial warning...
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Page 28: Card, Laptop And Sim
• Laptop in Power On state — You MUST stop the OmniAccess 3500 NLG card device on the Safely Remove Hardware Windows utility before you physically extract the card from the CardBus slot in your laptop. Failure to run the Safely Remove Hardware utility may compromise the future operation of your card and laptop. -
Page 29: How Do I Insert Sim In Omniaccess 3500 Nonstop Laptop Guardian Card
Click OK on the confirmation box to start the upgrade How do I insert SIM in OmniAccess 3500 Nonstop Laptop Guardian Card? Insert the SIM card in the SIM slot (Figure 4). The cut on the SIM should be at the left side and directed towards the LED when inserting the card to the slot. - Page 30 OmniAccess 3500 Nonstop Laptop Guardian Release 1.6 Unlocking can be done only by rectifying the cause of lock or by getting the One Time Password (OTP) from the administrator which will allow the access to the laptop for the limited duration as determined by the administrator.
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Page 31: One Time Password (Otp)
-or- Contact your IT administrator to get an OTP. File Integrity Check An OmniAccess 3500 NLG Restart the laptop to see if Failed critical file is missing or the OmniAccess 3500 NLG corrupt. client software was able to recover the file. -
Page 32: Secure Connectivity Under Otp
The time remaining under the OTP can be seen by keeping the cursor on the OmniAccess 3500 NLG tray icon for few seconds. Your laptop will lock after the expiry of the OTP duration if the corrective action is not completed before the expiry of OTP. -
Page 33: Uninstalling The Omniaccess 3500 Nlg Client Software
CLIENT SOFTWARE To uninstall the software follow the below procedure: Click Start > Settings > Control Panel. Double-click Add or Remove Programs. Highlight the OmniAccess 3500 NLG entry and click Remove. Figure 31 InstallationShield Wizard will appear. Click on Next. -
Page 34: How To Terminate The Otp Mode Of Operation
This will take your laptop out of OTP mode and all OmniAccess 3500 NLG protection will be again enforced. Optionally your administrator might have issued an unlock command in advance. -
Page 35: Technical Specifications
This section presents LED, radio, electrical, environmental, and mechanical specifications for your OmniAccess 3500 NLG card. LED Specifications You find two LED bars on the external end of your OmniAccess 3500 NLG card. From left to right under the Alcatel-Lucent logo: •... -
Page 36: Environmental And Mechanical Specifications
Internal Li-Ion rechargeable (not user replaceable) On/Off button for WCDMA modem. Additional The SD card slot is not operational in this release of the features OmniAccess 3500 NLG card. Do not insert an SD card in the slot. SIM card Slot Master reset switch... -
Page 37: Regulatory Information
(up to 300 GHz). FCC ID: RUT-OA3541 — Industry Canada ID: 1737G-OA3541 CAUTION: The OmniAccess 3500 NLG card has been tested for compliance with FCC/IC RF exposure limits in the laptop computer(s) configurations with the side loading PC Card slot and can be used in laptop computers with substantially similar physical dimensions, construction, and electrical and RF characteristics. - Page 38 Alcatel-Lucent are: o Separation distance of at least 1 cm needs to be maintained to user’s lap with OmniAccess 3500 NLG card inserted into the bottom PC Card slot of the laptop computer (0.633 W/kg). CAUTION: Any changes or modifications not expressly approved by Alcatel-Lucent could void the user’s authority to use the equipment.
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Page 39: Safety And Notices
Do not operate the OmniAccess 3500 NLG card by Alcatel-Lucent in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the OmniAccess 3500 NLG card by Alcatel-Lucent MUST BE POWERED OFF. When operating, it can transmit signals that could interfere with various onboard systems. - Page 40 OmniAccess 3500 Nonstop Laptop Guardian Release 1.6 o The card is plugged into your laptop, and the laptop is in Standby/Hibernate/Shutdown mode. • If the battery is out of charge, plug the card into the laptop, connect the laptop to a power source, and leave the laptop powered up for at least two hours.
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Page 41: Appendix: How To Check If Card Is A Defunct
End-User Reference Guide Appendix: How to check if card is a defunct? Any card that passes the below test is NOT a Defunct card. 1. Reboot the laptop. 2. Turn off the card and then turn it back on 3. Insert in the laptop 4. -
Page 42: Appendix: Error Messages
Error: Gateway not reachable. Please check the Gateway Name configured using NLG>Configure menu. It is not possible to reach the OmniAccess 3500 NLG gateway in your enterprise network. Make sure that the access network you are currently using has Internet connectivity and does not block outgoing VPN (IPsec) traffic. - Page 43 You are currently not logged into your valid NT domain account for the OmniAccess 3500 NLG (e.g., a local account on the laptop or an NT domain account that is not recognized by the OmniAccess 3500 NLG). Log out and then log into your valid NT domain account.