About Errors And Icons - Navien NR-20DU User Manual

About errors and icons

Depending on the severity of the issue that is
causing the error, the water heater will either stop
its operation or will only be able to perform basic
operations. A flashing red LED and error icon can
be seen on the remote controller along with the
associated error code.
The error code is displayed in 3 digits. (see below).
24
Reset errors
After the problems that are causing the errors are
resolved, press the OK button once and "RST" will
be displayed on the LCD display.
For Cascade systems
Regardless of error levels, the following is
displayed in turn: Current status, error code, and
Cascade ID.
You can reset errors manually in order to allow the
water heater to continue operation.