JVC KW-R930BT Instruction Manual page 33

TROUBLESHOOTING
Symptom Remedy
"DISCONNECTED" USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
"CONNECTING" • Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
"CHECK APP" The Spotify application is not connected properly, or
user is not login. End the Spotify application and restart,
then log in to your Spotify account.
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. ( 3)
Pairing cannot be made. • Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 10)
Echo or noise occurs. • Adjust the microphone unit's position. ( 10)
• Check the [ECHO CANCEL] setting. ( 12)
Phone sound quality is • Reduce the distance between the unit and the Bluetooth
poor. device.
• Move the car to a place where you can get a better
signal reception.
Sound is being interrupted • Reduce the distance between the unit and the Bluetooth
or skipped during playback audio player.
of a Bluetooth audio • Turn off, then turn on the unit and try to connect again.
player. • Other Bluetooth devices might be trying to connect to
the unit.
Symptom Remedy
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"PLEASE WAIT" The unit is preparing to use the Bluetooth function. If
the message does not disappear, turn off and turn on
the unit, then connect the device again.
"NOT SUPPORT" The connected phone does not support Voice
Recognition feature.
"ERROR" Try the operation again. If "ERROR" appears again, check
if the device supports the function you have tried.
"H/W ERROR" Reset the unit and try the operation again. If "H/W
ERROR" appears again, consult your nearest service
center.
"SWITCHING NG" The connected phones might not support phone
switching feature.
If you still have troubles, reset the unit. ( 3)
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ENGLISH