GE FCM5 Owner's Manual & Installation Instructions page 10

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Freezer does
not operate or
Power-On Light is
not on
Freezer starts/
stops too
frequently
Freezer operates
too long
Noisy operation or
cabinet vibrates
Freezer
temperature too
warm
Foods defrosting
Freezer
temperature too
cold
Moisture forms on
outside of cabinet
Interior light does
not work (on some
models)
Door/lid won't fully
close by itself
Slow starting time
after being off
Excessive frost
buildup
NOTE:
1.800.561.3344 (Canada).
10
Possible Causes
Temperature control set to OFF position.
Freezer is unplugged.
The fuse is blown/circuit breaker is tripped.
Door/Lid left open.
Too frequent or too long lid openings.
Temperature control set too cold.
Door/Lid left open.
Too frequent or too long lid openings.
Temperature control set too cold.
Inadequate air circulation space around
cabinet.
Fast Freeze switch is in the ON position (on
some models)
Floor may be weak, causing freezer to
vibrate when compressor is on.
Cabinet is not positioned solidly on floor.
Door/Lid left open.
Too frequent or too long door/lid openings.
Temperature control set to OFF position.
Freezer is unplugged.
The fuse is blown/circuit breaker is tripped.
Door/Lid left open.
Too frequent or too long door/lid openings.
Temperature control set too cold.
Fast Freeze switch is in the ON position or
has run for too long (on some models)
Not unusual during periods of high
humidity.
No power at outlet.
Freezer is unplugged
Light bulb is burned out
Package holding door/lid open.
Built-in overload protection
Door/lid left open
Too frequent or too long door/lid openings.
Not unusual during periods of high
humidity.
What To Do
Move the control to a temperature setting.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Check to see if package is holding lid
open.
Open the lid less often.
See Operation section.
Check to see if package is holding lid
open.
Open the lid less often.
See Operation section
See Preparing of Installation
See Operation section.
Placing 2 X 4's (51 mm X 102 mm) under
the length of the freezer will help support it
and may reduce vibration.
as needed, to level the unit.
Check to see if package is holding door/
lid open.
Move the control to a temperature setting.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
Check to see if package is holding lid
open.
See Operation section
See Operation section
Wipe surface dry.
Replace fuse or reset the breaker.
Push the plug completely into the outlet.
Replace bulb.
Check to see if package is holding door/
lid open.
49-60702-4