Faqs - Chamberlain 940EV User Manual

FAQs

Why won't my keypad work?
• Did the keypad lights come on when you entered your PIN? If the
keypad lights do not turn on when you press a button, it indicates
that the battery needs to be replaced. Replace with a 9V battery.
• Try reprogramming the Keyless Entry to the garage door opener.
• Make sure the Keyless Entry is compatible with your garage door
opener (Chamberlain garage door openers manufactured after
January 1, 1993).
• If the solutions above did not work, replace the Keyless Entry.
How many PINs can I program to the Keyless Entry?
The Keyless Entry will program up to 24 PINs and up to 24 temporary
PINs.
Can I use the same PIN to activate multiple garage doors?
No, you cannot use the same PIN number twice. The Keyless Entry will
overwrite the original programming if the PIN is programmed a second
time.
Why don't the keypad lights turn on when I press a button?
If the keypad lights do not turn on when you press a button, it indicates
that the battery needs to be replaced. Replace with a 9V battery.
What garage door openers are compatible with the Keyless Entry?
The Keyless Entry is only compatible with Chamberlain garage door
openers manufactured after January 1, 1993.
Why does the door close when I just press the ENTER button?
The Keyless Entry has a "One Button Close" feature that allows the door
to be closed using the ENTER button instead of a PIN. If you do not
want this feature activated, press and hold the 1 and 9 buttons for 10
seconds. The keypad will blink four times when the one button close
feature is deactivated.
What if I enter the wrong PIN?
If the wrong number is accidentally pressed, press the correct PIN then
the ENTER button. The Keyless Entry will transmit only the last four
digits that were pressed before the ENTER button.
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