Philips DVDR5520H User Manual page 100

Troubleshooting
Problem (Playback)
Disc will not play.
The picture is distorted
or black and white during
playback.
There is picture or sound
interference with the TV
reception.
Distorted sound coming
from a connected hi-fi
amplifi er.
No surround sound from
the Coaxial/Optical
output.
Unable to display JPEG
pictures.
Unable to play DivX
movies.
100
(continued)
Solution
– Insert the disc with the label facing up.
– The child lock is on. See 'System Menu Options -
Playback settings - Child lock' for details.
– Wrong region code. Check the rear or bottom of the
DVD recorder for the supported region code.
– There is no recording on the disc or wrong disc type.
See 'Playback from Disc - Playable discs' for details.
– Make sure the disc is not scratched or warped.
– The disc does not match with the TV colour system
standard (PAL/NTSC).
– The disc is dirty. Clean the disc.
– Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
– Check that the antenna cable is plugged in fi rmly.
– Fine-tune your TV channel. See 'System Menu Options -
Analogue Tuner settings - Manual install - Finetune' for
details.
– Do not connect any cables from this recorder to the
'Phono' input of your amplifi er.
– If you are playing a DTS CD, connect COAXIAL or
OPTICAL-DIGITAL AUDIO OUTPUT socket on this
recorder to a Hi-Fi system or amplifi er. If the Hi-Fi
system or amplifi er does not support DTS, distorted
sound might occur.
– If this unit is connected to the TV through the HDMI
connection, there may be no surround sound on Coaxial/
Optical output, depending on the TVs audio capabilities.
In this case, press OPTIONS on the remote control, go
to Audio Output setting and set the { HDMI audio } to
{ Disable }.
– This unit only supports pictures in JPEG-Exif fi le format,
using 4:2:2 or 4:2:0 chroma subsampling, with a
resolution not exceeding 4096 x 4096 (horizontal/
vertical). JPEG pictures that downloaded from the
internet or have been modifi ed using computer may not
be able to display properly.
– Ensure that the DivX fi le is encoded according to the
'Home Theatre Profi le' with the DivX encoder.
– Check that the DivX movie downloaded is a complete
fi le.