What To Do If You Do Not Hear The Audio From Your Streaming Player - Roku 3800 Setup Manual

How to get your wireless password

Enter the same wireless password that you use to connect your computer or mobile device to
your home network.

If you have forgotten the password, go the support sites for your internet service provider or
router manufacturer. They will be able to suggest the specific methods for their products to
recover the password or reset it. Sometimes the default password is listed on the bottom of the
router.
Tips for entering passwords

Passwords are case sensitive – use the shift key
letter.

Select Show password or hide password on the password entry screen. This will allow you to
view or hide your password as you enter it.
What to do if you do not hear the audio from your Roku® streaming
player
Background
This article is for users who can see video from the Roku player on the TV, but cannot hear the
associated audio. This confirms that your Roku player is powered on and the correct input on
your television is selected. If your player will not power on or you do not see video, review the
suggestions in the appropriate article below:

What to do if you cannot see the video from your Roku streaming player on the TV

What to do if your Roku streaming player will not power on
Your Roku player is connected directly to your television
If you are connecting your Roku player directly to your TV and not through another device such
as an audio/video receiver or sound bar, then try the following:
1. Check the volume level and mute settings on your television. Make sure mute is OFF and that
the volume setting is at an appropriately audible level. If you need help, check the
documentation for your TV manufacturer.
2. If you are using a composite cable, check that the audio connectors are snugly attached at both
ends. Composite audio cables commonly have a red or white connector.
3. Connect the Roku player to a different input (ideally one you know works) and see if you can
now hear audio. If you can, then there is a problem with the previous input on the TV.
4. Try changing the cable.
on the on-screen keyboard to enter a capital