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All about the Xbox One Chatpad
You can use the Xbox One Chatpad to easily send messages to friends, redeem codes, and search
apps and the web. Plus, when you attach a headset, you can chat while you play.
Xbox One Chatpad features
Backlit keyboard - The keyboard lights up whenever a key is pressed. It turns off after a few
seconds.
Audio controls - Use the +/-, mic mute, and game/chat balance to customize your experience.
3.5-mm audio jack - Mono headsets will send and receive chat audio. Stereo headsets will send
and receive both chat and game audio.
Compatibility - The chatpad works on both Xbox One and Windows 10, and it attaches to all
Xbox One controllers.
Connecting the Xbox One Chatpad for the first time
You must update both your Xbox One console and your Xbox One Controller for the Xbox One
Chatpad to work correctly. Follow these steps:

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Summary of Contents for Microsoft Xbox One Chatpad

  • Page 1 All about the Xbox One Chatpad You can use the Xbox One Chatpad to easily send messages to friends, redeem codes, and search apps and the web. Plus, when you attach a headset, you can chat while you play. Xbox One Chatpad features Backlit keyboard - The keyboard lights up whenever a key is pressed.
  • Page 2 5. Connect a 3.5-mm audio headset cable to the chatpad. For more information, see Connecting a compatible headset to Xbox One. Xbox One Chatpad special keys and modes The following image illustrates the special keys and functions of the Xbox One Chatpad.
  • Page 3 1. Orange mode or Green mode Press the Orange or Green key, followed by any text key. The corresponding character on the key pressed will be typed. The Orange or Green key will be lit while in this mode. Pressing any text key or the Orange or Green key again will exit this mode. If you are in Caps Lock mode, an uppercase character will be displayed.
  • Page 4 Notes  A Kinect sensor or an IR emitter cable is required for TV volume control, and you need to configure settings to allow Xbox to control your TV. To do this, follow these steps: a. Press the Xbox button to open the guide. b.
  • Page 5 ÿ ý Troubleshoot the Xbox One Chatpad If you’re having an issue with your Xbox One Chatpad, try the following solutions to resolve the problem. My Xbox One Chatpad will not insert into my controller The chatpad and controller are designed to form a tight fit when properly connected. To connect the devices, do the following: 1.
  • Page 6 Solution 3: Update your controller 1. Plug your chatpad into the controller. 2. Press the Xbox button to open the guide. 3. Select Settings. 4. Select All Settings. 5. Select Kinect & devices. 6. Select Devices & accessories. 7. Select your controller. 8.
  • Page 7 If you reconnect the headset to the Chatpad and the audio still isn't working, see Connecting a compatible headset to Xbox One to make sure your headset is compatible. If your headset is compatible, try the next solution. Solution 3: Update your controller 1.
  • Page 8 Try using the chatpad with another Xbox One game or app to see if the keyboard is functioning properly. Note The chatpad keyboard does not work with Xbox One backward-compatible games. Wrong characters appear when keyboard is pressed Solution 1: Check your language settings Make sure that your console and chatpad language match and that you are in a supported country (see Supported...
  • Page 9 Supported countries The Xbox One Chatpad is available in the following counties and regions: Argentina, Australia, Austria, Canada, Chile, Colombia, Czech Republic, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Mexico, Netherlands, New Zealand, Saudi Arabia, Singapore, Slovakia, South Africa, Taiwan, the United Arab Emirates, the United Kingdom, and the United States.

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