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Chapter 4. Reporting Problems
When you report a problem that has occurred in a unit in a ProFibre Storage
Array, it is important that you report the following information, in addition to the
error information given to you by your operating system:
Model number
Serial number
You can report problems to:
Technical Support
Hours: 6:00am - 6:00pm Pacific Time
Monday - Friday (Excluding U.S. holidays)
877.731.4461 (Toll-Free, U.S/Canada only)
510.608.2200 (International)
Fax: 510.745.7715
email: profibre@us.ibm.com
web - problem reporting form:
http://www.storage.ibm.com/storagesmart/techfeedback.htm
© Copyright IBM Corp. 2001
DF1100R or
This information is located on a label on the top, rear
DF1100J
of the enclosure.
11S...
This information is located on the label at the bottom
right on the rear flange of the enclosure. It is on the
horizontal surface in front of the fan-and-power-
supply unit. The serial number begins with 11S.
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