Canon VIXIA HF G21 Instruction Manual page 130

Troubleshooting
No scenes
- There are no scenes on the memory card selected.
Not enough available space
- Delete some recordings to free some space (A 92, 101).
- Set the recording mode to 5 Mbps for AVCHD movies or 3 Mbps for MP4 movies.
- The available space on the memory card is less than the size of the recordings you are trying to
copy. Delete some recordings to free some space (A 92, 101) or reduce the number of
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recordings to copy.
Number of scenes already at maximum
- The number of scenes on the memory card has reached 3,999 (the maximum number of
scenes for AVCHD movies). Delete some scenes (A 92) to free some space.
Recording was stopped due to insufficient write speed of the memory card
- The write speed of the memory card was too slow so recording was stopped. Replace the
memory card with one rated SD Speed Class 4, 6 or 10.
- When the recording mode is 28 Mbps LPCM, 28 Mbps or 35 Mbps, you must use a memory
card rated SD Speed Class 6 or 10.
- When recoding movies using slow & fast motion, you must use a memory card rated SD Speed
Class 10.
- After repeatedly recording, deleting and editing scenes (fragmented memory), it will take longer
to write data on the memory card and recording may stop. Save your recordings (A 102) and
initialize the memory card (A 29).
Scene recorded using another device. Cannot copy the scene.
Scene recorded using another device. Cannot divide the scene.
- Scenes that were not recorded with this camcorder cannot be copied or divided with this
camcorder.
Some scenes could not be deleted
- Movies that were protected/edited with other devices and then transferred to a memory card
connected to the computer cannot be deleted with this camcorder.
Some scenes were recorded using another device and cannot be copied.
- Scenes that were not recorded with this camcorder cannot be copied.
Task in progress. Do not disconnect the power source.
- The camcorder is updating the memory card. Wait until the operation ends and do not
disconnect the compact power adapter or remove the battery pack.
This photo cannot be displayed
- You may not be able to display photos taken with other devices or image files created or edited
on a computer and then transferred to a memory card connected to the computer.
To record video on this memory card, it is recommended to use a video quality setting other
than [59.94P Recording].
- When using a memory card rated SD Speed Class 2 or 4, you may not be able to record
movies if you use a recording mode of 28 Mbps LPCM (59.94P), 28 Mbps (59.94P) or 35 Mbps
(59.94P).
To use this function change the camera mode to Manual or Cinema
- The CUSTOM button, the CUSTOM dial (A 84) and some of the functions that can be
assigned to the assignable buttons (A 85) cannot be used in
switch to n ( mode) or E(
mode) to use them.
mode. Set the mode