Identify The Failed Drive; Remove The Failed Drive; Install The Replacement Drive; Power Supply And Cooling Fan Modules - Dell SC7020 Owner's Manual

Identify the Failed Drive

To determine which drive failed, use Storage Manager.
1. Click the Hardware tab.
2. In the Hardware tab navigation pane, select the Enclosures node.
3. Click the Disks tab.
4. Find the drive with the status of Down.
5. Record the location of the drive from the Name column.

Remove the Failed Drive

Use this procedure to remove a failed drive from the SC7020 series storage system.
Prerequisites
• Before removing the drive, make sure that the following alert is displayed in the Alerts tab of Storage Manager:
Drive # is ready to be removed., where # is the drive position in the storage system.
• Use Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Maintenance
mode.
Steps
1. Remove the front bezel from the storage system.
2. Locate the failed hard drive in the storage system.
3. Press the release button to open the hard drive carrier release handle.
4. Slide the hard drive carrier out of the hard drive slot.

Install the Replacement Drive

Use this procedure to install a drive in the SC7020 series storage system.
Steps
1. Open the release handle on the drive carrier and insert the hard drive carrier into the open drive slot.
2. Slide the drive into the slot until the drive carrier contacts the midplane.
3. Close the drive carrier handle to lock the drive in place.
4. Continue to push firmly until you hear a click and the drive carrier handle fully engages.
5. Clear the drive swap status from the Hardware tab in Storage Manager.
For instructions, see the Storage Manager Administrator's Guide.
Next steps
1. Install the front bezel on the storage system.
2. Use Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Normal mode.
3. Use Storage Manager to send SupportAssist information to Dell Technical Support.

Power Supply and Cooling Fan Modules

The SC7020 series storage system supports two hot-swappable power supply/cooling fan modules.
The cooling fans that cool the storage system and the power supplies are integrated into the power supply/cooling fan module and
cannot be replaced separately. If one power supply/cooling fan module fails, the second module continues to provide power to the
storage system.
NOTE: When a power supply/cooling fan module fails, the cooling fan speed in the remaining module increases
significantly to provide adequate cooling. The cooling fan speed decreases gradually when a new power supply/cooling
fan module is installed.
Replacing SC7020 Series Storage System Components
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