Kenwood KMM-BT522HD Instruction Manual page 35

TROUBLESHOOTING
Symptom Remedy
"CONNECT ERROR" Communication is unstable.
"RATING ERROR" Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
"THUMBS N/A" Registration of thumbs up/thumbs down is not allowed.
"LICENSE ERROR" You try to access from a country which Pandora is not
deliverable.
iHeartRadio station If "Explicit Content" in [Account Settings] is checked in
cannot be selected. the web version of iHeartRADIO, custom stations become
unavailable.
"NOT CONNECTED" Link to the application is impossible.
"DISCONNECTED" USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
• Connected via USB input terminal: The device is
"CONNECTING"
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and the unit are paired and connected.
"CHECK APP" The Spotify application is not connected properly, or user is
not login. End the Spotify application and restart, then login
to your Spotify account.
"CH LOCKED LOCK The selected channel is locked. Enter the correct pass code to
CODE?" unlock. ( 17)
"CHAN UNSUB" The selected channel is unsubscribed. Call 1-866-635-2349 in
the U.S.A. or 1-877-438-9677 in Canada to subscribe. ( 15)
"CH UNAVAIL" The selected channel is unavailable. Visit www.siriusxm.com
for more information about the SiriusXM channel lineup.
Symptom Remedy
"CHECK ANTENNA" Check that the antenna and its connection are in good
condition.
"CHECK TUNER" Make sure the SiriusXM Vehicle Tuner is connected to the unit.
"NO SIGNAL" Make sure the antenna is mounted outside the vehicle.
"SUBSCRIPTION Your subscription is updated. Press the volume knob to
UPDATED – PRESS continue.
ENTER TO CONTINUE."
"CODE ERROR" Make sure you have entered the correct pass code. ( 17)
"NO CONTENT" There is insufficient content to start TuneScan.
"SCAN CANCEL" TuneScan has been aborted.
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. ( 3)
• Make sure you have entered the same PIN code to both the
Bluetooth pairing
cannot be made. unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. ( 18)
Echo or noise is heard • Adjust the microphone unit's position. ( 18)
during a phone • Check the [ECHO CANCEL] setting. ( 20)
conversation.
Phone sound quality • Reduce the distance between the unit and the Bluetooth
is poor. device.
• Move the car to a place where you can get a better signal
reception.
• Use voice calling method in a more quiet environment.
Voice calling method is
• Reduce the distance from the microphone when you speak
not successful.
the name.
• Make sure the same voice as the registered voice tag is
used.
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ENGLISH