Error Messages - Dell precision M65 User Manual

FILE LOCATION: C:\Documents and Settings\reggie_davis\Desktop\Projects-07\BEN\Source\trouble.fm
available on all computers.)
V
E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
1 Click Start→ Control Panel→ Printers and Other Hardware→ Phone and Modem Options→
Modems.
2 Click the COM port for your modem→ Properties→ Diagnostics→ Query Modem to verify that the
modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E
N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E
With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the
checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.
S
C A N T H E C O M P U T E R F O R S P Y W A R E
receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be
infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require
an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for
spyware
the keyword .

Error Messages

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 128) as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Information Guide
.
If the message is not listed, see the documentation for the operating system or the program that was
running when the message appeared.
A
U X I L I A R Y D E V I C E F A I L U R E
check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists,
contact Dell (see "Contacting Dell" on page 128).
B
A D C O M M A N D O R F I L E N A M E
place, and used the correct pathname.
C
A C H E D I S A B L E D D U E T O F A I L U R E
(see
"Contacting Dell" on page 128
CD
D R I V E C O N T R O L L E R F A I L U R E
Support Utility" on page 66).
D — The hard drive cannot read the data (see "Dell Support Utility" on page 66).
A T A E R R O R
D
E C R E A S I N G A V A I L A B L E M E M O R Y
the memory modules and, if necessary, replace them (see "Memory" on page 103).
D C:
I S K F A I L E D I N I T I A L I Z A T I O N
Diagnostics (see "Dell Diagnostics" on page 63).
D — The operation requires a hard drive in the bay before it can continue. Install a hard drive in
R I V E N O T R E A D Y
the hard drive bay (see "Hard Drive" on page 96).
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W
I
N T E R N E T
— If you are experiencing slow computer performance, you frequently
— The touch pad, track stick, or external mouse may be faulty. For an external mouse,
— Ensure that you have spelled the command correctly, put spaces in the proper
— The primary cache internal to the microprocessor has failed.
).
— The CD drive does not respond to commands from the computer (see "Dell
— One or more memory modules may be faulty or improperly seated. Reinstall
— The hard drive failed initialization. Run the hard drive tests in the Dell
—
I N D O W S
— Ensure that you have subscribed to an Internet provider.
Product
Contact Dell
69
Troubleshooting