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I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.
The battery is worn out and needs to be
replaced. See Charging the battery on
page 7.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact your
network operator.
I cannot use Internet-based services
Your subscription does not include
data capability. Settings are missing or
incorrect.
You can download settings using the
setup wizard or by going to
www.sonyericsson.com/support.
To download settings
1
Select
Menu
>
Settings
Settings
download.
2
Follow the instructions that appear.
60
Troubleshooting
1
2
>
User help
>
3
Contact your network operator or service
provider for more information.
I cannot send messages from my
phone
Most messages require a service
centre number to send them. The
number is supplied by AT&T and is
usually saved on the SIM card. If the
number to your service centre is not
saved on your SIM card, you must
enter the number yourself. To send
most picture messages, you must set
an MMS profile and the address of your
message server.
To send most multimedia messages,
you must set an MMS profile and the
address of your message server. If no
MMS profile or message server exists,
you may be able to obtain the settings
automatically from AT&T or
atwww.sonyericsson.com/support.
To enter a service centre number
Select
Menu
>
Settings
Message settings
>
Text Message
Service
centre. The number is
scroll to
shown if it is saved on the SIM card.
If there is no number shown, select
Edit.
New ServiceCentre
Scroll to
Add.
>
Connectivity
>
and
and select
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