Bose ON-EAR WIRELESS Owner's Manual page 23

Symptom
No sound
Poor sound quality
Solution
• If your device is wirelessly connected to the headphones:
– Slide the Power/Bluetooth button
symbol and release to hear the connected device. Make sure
you are using the correct device.
– Move your device closer to the headphones and away from
any interference or obstruction.
– Use a different music source.
– Pair a different device (see page 15).
– If two devices are connected, pause the first device and play
the other mobile device.
– If two devices are connected, move the devices within range
of the headphones (30 ft. or 9 m).
• If your device is connected to the headphones using the cable:
– Secure both ends of the cable.
– Power off the headphones (see page 8).
– Connect another device.
• If your device is wirelessly connected to the headphones:
– Use a different music source.
– Pair a different mobile device.
– Disconnect the second device.
– Move the device closer to the headphones, and away from any
interference or obstructions.
• If your device is connected to the headphones using the cable:
– Secure both ends of the cable.
– Connect another device.
T R O U B L E S H O O T I N G
up to the Bluetooth
E N G L I S H - 2 3