Troubleshooting - Sennheiser Momentum HD1 Free Instruction Manual

Troubleshooting

28 | M2 IEBT SW
Troubleshooting
Problem Possible cause
Headphones Battery is empty
cannot be
switched on
No audio Headphones are
signal not paired with your
device
Volume too low
Headphones are
switched off
Headphones Smartphone is
cannot switched off
connect
Bluetooth is
deactivated on your
smartphone
Headphones Function of the
do not headphones is faulty
respond to
any button
press
If you encounter a problem that is not listed in the table, or if the solutions
provided do not work, please contact an authorized Sennheiser service
partner for assistance.
To find a Sennheiser service partner in your country,
visit www.sennheiser.com.
Possible solution
Charge the
headphones.
Check if the
headphones are paired.
If necessary, pair the
headphones with your
device again.
Increase the volume.
Switch the headphones
on.
Switch your
smartphone on.
Activate Bluetooth on
your smartphone.
Clear the pairing
settings from the
headphones, and pair
again.
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