Sony Trinitron KV-EX29 Operating Instructions Manual page 36

Troubleshooting (continued)
Symptom
Good picture
• The volume level is
• The sound is muted.
No sound
• Broadcast signals are
Double images or
"ghosts"
• The antenna
• Use of a booster is
• The color level
No color
• The antenna
Abnormal color
• The magnetic
patches
• The stereo reception
TV cannot receive
stereo broadcast
signal.
• Connection is loose
Stereo broadcast
sound switches
on and off or
is distorted.
• The antenna
or
The sound switches
• Broadcast signal has a
between stereo and
monaural frequently.
36
Additional Information
Possible cause
too low.
reflected by nearby
mountains or
buildings.
direction is
inappropriate.
inappropriate.
setting is too low.
direction is
inappropriate.
disturbance from
external speakers or
other equipment, or
the direction of the
earth's magnetic field
may affect the TV.
setting is
inappropriate.
or the cable is
damaged.
direction is
inappropriate.
transmission problem.
Solutions
• Press VOL+ to increase the volume
level.
• Press MUTING to cancel the muting.
• Use a highly directional antenna.
• Adjust the antenna direction. Contact
a Sony dealer for advice.
• Turn off or disconnect the booster if it
is in use.
• Display the "PICTURE" menu and select
"ADJUST" of "PICTURE MODE", then
adjust the "COLOR" level.
• Adjust the antenna direction. Contact
a Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the
TV. Do not move the TV while the TV
is turned on. Press POWER on the
TV to turn off the TV for about
15 minutes, then turn it on again.
• Press MTS until "STEREO" appears
on the screen.
• Check the antenna cable and
connection on the TV, VCR and on
the wall.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Press MTS until a better sound is heard.
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